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Lexus Of Sarasota - Service Center

Sarasota, FL

4.5
1,223 Reviews

1,223 Reviews of Lexus Of Sarasota - Service Center

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May 11, 2023

I had a unexpected serious car problem at a critical time in my schedule Drove to Lexus on Clark, found Debbie Millis. My problem was solved and schedule preserved in less than 3 hours. Thank you Debbie, t More

by DOUGSRQ
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Debbie Millis
May 12, 2023 -

Lexus Of Sarasota responded

Happy to help! Thank you for your business, we are glad you had a successful visit to Lexus of Sarasota!

May 11, 2023

The administrator for the body shop was unprepared for my visit, initially charged incorrect amount More

by Vistapacifica9200
Recommend Dealer
No
Employees Worked With
None of the above
May 10, 2023

Service advisor was very pleasant with a calm demeanor. He was attentive to my service appointment. The servicing of my car took 2 days which ran into the weekend. My service advisor called me on a Saturda More

by JS 0716
Recommend Dealer
Yes
Employees Worked With
Jason Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Peters
May 10, 2023

Competent and considerate No I don't like this way of soliciting responses Now you are losing good will More

by dmblinn@gmail.com
Recommend Dealer
Yes
Employees Worked With
Tim
May 10, 2023

Yesterday they were in a rush. Gave quick service for a tire rotation by missed 2 items 1. Drivers Seat belt gets hung up sometimes forcing me to pull off the road to buckle up ... More

by NEILOSER@GMAIL.COM
Recommend Dealer
Yes
Employees Worked With
Roberto
May 10, 2023

You can’t beat the service of the people who set you up and the accommodations for waiting in the drinks… I do feel that the service service pricing is a bit high More

by currier2630
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Eldridge
May 10, 2023

The only complaint I have is my air cap on my tire wasn’t put back on the tire after it was checked. More

by STACEY209
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Debbie Millis
May 12, 2023 -

Lexus Of Sarasota responded

Thank you for telling us about your experience at Lexus of Sarasota. We appreciate your business and hope to provide an even better experience during your next visit!

May 08, 2023

Got the job done effectively and efficiently . It was a routine service that was well done More

by MELGARSKOF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2023

Excellent service and great staff. Tom Eldridge kept me informed and they even washed my car. More

by PAMCAMMON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Eldridge
May 08, 2023

Lisa is always very accommodative, explain very well what is going on with your car. More

by LOURDES2
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Rubendunst
5.0
This rating includes all reviews, with more weight given to recent reviews.
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