Back

Lexus Of Sarasota - Service Center

Sarasota, FL

4.5
1,223 Reviews

1,223 Reviews of Lexus Of Sarasota - Service Center

Sort by
May 17, 2023

Excellent communication and explanation of service. Debbie is a phenomenal service advisor and was very helpful. More

by BOSTONCALLAHAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Debbie Millis
May 25, 2023 -

Lexus Of Sarasota responded

We are happy we were able to provide a seamless service experience for you! Thank you for choosing Lexus of Sarasota.

May 17, 2023

Professional reliable trustworthy quality are all ceords which describe this organization. Pleased and very satisfied More

by BSMIT4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Eldridge
May 17, 2023

Jason Peters was very good. It was a pleasure to work with him. I would recommend Jason to my friends More

by FLANA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2023 -

Lexus Of Sarasota responded

Thank you for the kind words! We’re so happy your visit at Lexus of Sarasota went so smoothly. We’d love for your to recommend Jason to your friends so we can continue providing great service to awesome customers like you. Thanks again!

May 17, 2023

Great He was very personable and efficient at doing his job, I highly recommend him and look forward to him helping me in the future. More

by Jshovlin12
Recommend Dealer
Yes
Employees Worked With
Phillip Short
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phillip Short
May 25, 2023 -

Lexus Of Sarasota responded

Thanks for the awesome review. We work hard to meet expectations like yours, and we’re happy to hear Phillip hit the mark for you. Come back and see us soon.

May 16, 2023

Pleasant respectful, compassionate, for everybody’s needs understanding, outgoing attentive to detail , very clean When I buy my next car, it will be with them More

by ROSECS3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Arash, Khoshi, Tim Eldridge
May 25, 2023 -

Lexus Of Sarasota responded

This review is awesome to hear, I am so glad you had such a good experience at Lexus of Sarasota. We look forward to seeing you again!

May 16, 2023

It is always a great experience at Lexus of Sarasota. The are awesome 👏 Did this already More

by IMFLETCH53@GMAIL.COM
Recommend Dealer
Yes
Employees Worked With
Lisa Rubendunst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lisa Rubendunst
May 25, 2023 -

Lexus Of Sarasota responded

Thank you for continuing to choose Lexus of Sarasota!

May 15, 2023

I love how easy it is to get in, have work done in a timely manner and without suggesting thousands of dollars worth of things you don’t need. More

by REDKENMECRAZY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip Short
May 16, 2023 -

Lexus Of Sarasota responded

We are so glad you enjoyed your experience at Lexus of Sarasota, thank you for sharing!

May 15, 2023

From the time that I called Lisa to set up the appointment to bring my car in till we got finished she was excellent! She was caring, courteous, and kind. She explain to me I might have to keep th More

by JGRALEYMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Rubendunst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Eldridge
May 16, 2023 -

Lexus Of Sarasota responded

This is great to hear, thank you for choosing Lexus of Sarasota and providing us with excellent feedback!

May 15, 2023

Service department confused our account with someone else. Tried to charge a 15 year customer $250 for a service on a vehicle with 12,000 miles. Turned down my request for my type of loaner car. More

by Tombrown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't know
May 16, 2023 -

Lexus Of Sarasota responded

Hi Tom, We are disappointed to hear you had a negative experience during your visit. We always strive to provide our customers with the best service possible and I apologize that did not happen this time. Thank you for your feedback, please let me know if there is anything I can do to improve your experience. - Kelly McAllister, Guest Relations Coordinator, kmcallister@lexusofsarasota.com

May 15, 2023

Our experience with this dealership has been mostly positive. They occasionally promise more than they deliver but are a solid dealership We would recommend them. More

by chchscholar
Recommend Dealer
Yes
Employees Worked With
Lisa Rubendunst
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2023 -

Lexus Of Sarasota responded

Thank you for taking the time to provide us with this feedback. We appreciate your business and want to ensure that we deliver the best service possible every time you come to Lexus of Sarasota. If there is any additional input you are able to provide that would help us improve our future service, please let me know. I am happy to address any questions or concerns you may have. Thank you! - Kelly McAllister, Guest Relations Coordinator, kmcallister@lexusofsarasota.com

...
12
...