Lexus Of Sarasota - Service Center

Wilde Lexus and Dee Logan have gone beyond our expectations to satisfy us with a repair to our RX330 (2006). Our problem( noise) was worked on extensively and seemingly repaired. When it was evide expectations to satisfy us with a repair to our RX330 (2006). Our problem( noise) was worked on extensively and seemingly repaired. When it was evident that it was still there, they repaired it again. This time with success. We were supplied with a loaner each time so our lives and schedules were not affected. We were treated extremely fair and with respect. Dee has won our hearts with her customer relations skills. Having been business owners ourselves, we would love to have had someone like her in our business. What an asset to Wilde! Thank you Dee and the hard working mechanics. Thank you Wilde Lexus for a job for a job well done! More

i bought my 209 lexus brand new from wilde and always had it seviced from day one i would not think of going any where else the people are the best from the parts department to the service department when yo it seviced from day one i would not think of going any where else the people are the best from the parts department to the service department when you go for just anything like polish or advice they are on it in a flash my service manager charles is very informative in all areas of the car i just love going there even if its just for a car wash i live round trip from my house 50miles and would not think of going any where else i have a lot of trust in all there service from the phone call to make a appointment to al the personal that greet me and make me feel like a king joe zampino More

We had a concern about peeling paint on the front grill. Jason not only checked into the concern, he was able to have the grill replaced at no cost to us. We barely mentioned our concern and Jason took ove Jason not only checked into the concern, he was able to have the grill replaced at no cost to us. We barely mentioned our concern and Jason took over and proceeded to act on our behalf. We would highly recommend Wilde Lexus of Sarasota to anyone interested in a Lexus or who needs Lexus service and, in addition, we'd highly recommend Jason as a Service Advisor. More

What can we say!!! Dee is a special person. She is tops in her job and makes you feel special everytime you see her. Always smiling and ready to listen and help. Sharon & Gary Jackson in her job and makes you feel special everytime you see her. Always smiling and ready to listen and help. Sharon & Gary Jackson More

Dee Logan is the best.I am always greeted like a long lost friend. Dee is effienct and is always looking out for my best interest. She takes the time to work out our problems in a logical manner. The st lost friend. Dee is effienct and is always looking out for my best interest. She takes the time to work out our problems in a logical manner. The staff is so cheerful and respectful toward everyone. A mundane trip to the mechanic turns out to be a wonderful experience.Thank you Lexus. Sincerely, Lil More

We had barely started a road trip to Pennsylvania from Ft Myers, FL, when we realized we had a flat tire. Since we were on a very busy highway we managed to get off somewhere in the Sarasota area, but didn't Myers, FL, when we realized we had a flat tire. Since we were on a very busy highway we managed to get off somewhere in the Sarasota area, but didn't know where we were. Lexus Enform contacted roadside assistance from Wilde Lexus - they were prompt in contacting us, in coming out to put on the spare tire, and in guiding us back to the dealership so we could have a new tire installed. We were welcomed into the dealership (along with our dog, Riley) and waited for the repair to be completed in air-conditioned comfort (even had dog treats for the dog!). What could have been a very trying event was very tolerable and our trip to PA was delayed only briefly. We are grateful for the excellent service and the kindness shown to us and Riley! More

Great service experience today - quickly in and out for my oil change while relaxing at Lexus lounge, complimentary car wash and strong coffee made my early day easy. Scott Taylor is a wonderful parts m my oil change while relaxing at Lexus lounge, complimentary car wash and strong coffee made my early day easy. Scott Taylor is a wonderful parts manager - got me the right price on the hard to find parts given the long Labor day weekend this is excellent customer care. Thanks, More

Dee Logan is the best service advisor anywhere! Over the past twenty years i have owned numerous Lexus, Mercedes, Jaguar cars and the service as a rule is fair at best Dee Logan changes the experience for t past twenty years i have owned numerous Lexus, Mercedes, Jaguar cars and the service as a rule is fair at best Dee Logan changes the experience for the best. R.E.Bruhl More

We have worked with Debbie Millis since we purchased our vehicle and have nothing but a fantastice relationship. She is caring, thorough,and knowledgeable. Wish all customer service people were like her, vehicle and have nothing but a fantastice relationship. She is caring, thorough,and knowledgeable. Wish all customer service people were like her, we would have a great world to live in. More

I have had my 2006 lexus is350 serviced at wilde lexus of sarasota for the past year and a half and I've ALWAYS HAD GREAT CUSTOMER SERVICE!!!! The last time I was there was I had a window trim issue with my sarasota for the past year and a half and I've ALWAYS HAD GREAT CUSTOMER SERVICE!!!! The last time I was there was I had a window trim issue with my car and my service adviser " Debbie Millis " went way out of her way to help me out like she always has done in the past. In the end I got my issue resolved free of charged with no problems as always. I will contenue to have my car serviced at this location in the future and would recommend them to others. THANK YOU WILDE LEXUS and DEBBIE FOR ALL YOUR HELP!!! Thank you, Daniel S. More