Lexus Of Sarasota - Service Center

Dee is informative Knowlegable and compaionate. The cost of dervice is high but the quality seems to be consistent. This is the second Lexus we have owned and we feel it is a fine autombile. of dervice is high but the quality seems to be consistent. This is the second Lexus we have owned and we feel it is a fine autombile. More

several issues w/ new car. couldn't get salesperson, so dee was available and took care of everything immediately along with Jay.excellent service, and all resolved in less than 30 min. much appreciated dee was available and took care of everything immediately along with Jay.excellent service, and all resolved in less than 30 min. much appreciated thank you! More

I really appreciate the wonderful customer service at this dealership. They make sure all my concerns are dealt with. If I cant wait for my car they always provide me with a loaner. If I am waiting th this dealership. They make sure all my concerns are dealt with. If I cant wait for my car they always provide me with a loaner. If I am waiting they make sure I am very comfortable!! I Love my service rep Charles, but he was out and Jason jumped right in during my last visit. He made sure all my concerns were dealt with. I was also impressed when a member of the sales team Harry spent a very long time answering questions on my GPS. He didn't pass me off by saying come back and take the class, instead he sat with me in my car and answered my questions and gave me a number of cues on how to better use my GPS. I didn't buy my current Lexus at the dealership because I moved from another state. I do know I would return to this dealership to buy when I am ready. I would highly recommend this dealership for service and sales!! More

I bring my 2004 Lexus with 155,000 to Debbie Millis at Wilde Lexus for service. I could go anywhere to have my oil changed and tire rotation but I chose to go to Wilde Lexus and Debbie Millis. Why do I go Wilde Lexus for service. I could go anywhere to have my oil changed and tire rotation but I chose to go to Wilde Lexus and Debbie Millis. Why do I go... The service and excellent treatment by the staff, from the greeter to cashier. The waiting areas are comfortable and welcoming. Everyone is so nice. Debbie is especially professional, knowledgeable about the product and very honest. I'm looking forward to my next visit to Wilde Lexus. More

Service on 04-26-2012 // We had Electrical Problems with our 2010 RX350, needing to be jump started // Dee Logan our Svc Mgr & Tech Allan, handled our issue with "First Class Service", AS ALWAYS !!! with our 2010 RX350, needing to be jump started // Dee Logan our Svc Mgr & Tech Allan, handled our issue with "First Class Service", AS ALWAYS !!! More

Dee Logan is an excellent service rep! Pleasant, knowledgeable and helpful. Excellent to work with and a pleasure to visit Lexus Wilde and work with Dee. knowledgeable and helpful. Excellent to work with and a pleasure to visit Lexus Wilde and work with Dee. More

I own two Lexus cars. One is a 1998 SC400 and the second is a 2009 GS450H. Every time I bring in my cars for service, Charles takes care of me. He keeps me informed at every step in the process and delive is a 2009 GS450H. Every time I bring in my cars for service, Charles takes care of me. He keeps me informed at every step in the process and delivers everything he promises. Several times he has gone out of his way to make sure that everything is working as designed. Today, I picked up my GS that had a problem with the wheels and a difficult noise to detect. Jay spend many hours and took a personal interest in making sure the repair was done correctly. It was certainly a challange and was not a "run of the mill" repair. Once again, I am thrilled with your service team. In fact, one of the factors influencing my decision to purchase my second Lexus was due to Charles and my confidence in him and the Lexus product. I assure you that my next car will be another Lexus. My biggest decision will be what model I will purchase. Many thanks to your team. Regards, George Choulas More

Debbie is fantastic. It is wonderful to have a woman in the service department as knowledgeable and competent as Debbie. I received a last minute call on the day of my service that I had to pick up my gra the service department as knowledgeable and competent as Debbie. I received a last minute call on the day of my service that I had to pick up my grandson after school. I called to reschedule my appointment and Debbie said to come on in and she would see that I was finished in time. True to her word, my car was serviced, washed and ready to go in time for me to pick up my grandson. She is always very accommodating and pleasant. Good job, Debbie! More

I was in an emergency situation, my car battery was shot and AAA had just jumped my battery and I could not stop the car. I called the service department and Dee (lucky for me) answered the line and sai and AAA had just jumped my battery and I could not stop the car. I called the service department and Dee (lucky for me) answered the line and said come on in. The minute I drove into the service department I was greeted promptly and was told Dee would call me, please wait in the waiting area. Very shortly, Dee had me in her office, had the car worked on and I was literally out within approximately 1 hour. This is my 3rd Lexus from Wilde and I love this company. Thank you so much for hiring such quality individuals. Elizabeth Shockley More

We own three Lexus cars. I have been servicing my cars at a NJ Lexus dealer. Today Debbie Millis was my service representative at Wilde Lexus. She exceeded all my expectations and was very professional at a NJ Lexus dealer. Today Debbie Millis was my service representative at Wilde Lexus. She exceeded all my expectations and was very professional and helpful. She should be commended. More