Lexus Of Sarasota - Service Center

I have been a Lexus customer for close to 20 years. The lady I worked with was Brittany. She always has a smile on her face. The whole dealership is friendly and helpful. I have known Jay for years and t lady I worked with was Brittany. She always has a smile on her face. The whole dealership is friendly and helpful. I have known Jay for years and this dealership in particular will always have my business. This is the first time I have written a experience, but they are always the same. GREAT! Robert, Francesca, and Gabriella Ispaso More

I came in without an appointment, expecting to wait and perhaps be turned away for another day. Debbie Millis was wonderful! She gave me a loaner and had the problem fixed by the end of the day. There w perhaps be turned away for another day. Debbie Millis was wonderful! She gave me a loaner and had the problem fixed by the end of the day. There was no inconvenience whatsoever, and she could not have been more accommodating. Thank you Debbie, and thank you Lexus! More

We recently moved to Sarasota from East Texas. I've always owned Cadillac cars because the only dealer that was close was in Tyler, Texas. When we purchased a new car, we made it a Lexus because of th always owned Cadillac cars because the only dealer that was close was in Tyler, Texas. When we purchased a new car, we made it a Lexus because of the dealership nearby. Boy I am glad we did! I was just "wowed" today with customer service above and beyond anything I have experienced in the past. Dee was a real professional. It is nice to have someone really interested in me...the customer. There are no words to express my complete satisfaction with the service I recieved today. Thank you, Lexus, Wilde and Ms. Logan. You have a new lifetime customer and we are only a few months into our Lexus ownership. More

The customer service at Wilde Lexus is second to none. And that includes the service department. Debbie Millis has been our service person for over a decade and always makes our experience easy, fast and And that includes the service department. Debbie Millis has been our service person for over a decade and always makes our experience easy, fast and efficient. We thoroughly enjoy doing business with her - and with everyone at Wilde Lexus. More

Sir or Madam, I recently purchashed a used Audi from Sir or Madam, I recently purchashed a used Audi from your dealership, I needed to have the car serviced when a part came in, which was this past Wed Sir or Madam, I recently purchashed a used Audi from your dealership, I needed to have the car serviced when a part came in, which was this past Wednesday. On returning to your dealership I was meet by Brittany Reese, who assured me that she would personally oversee the repair, and she was OUTSTANDING in handling the situation. Kudos to you and her for having such a pleasent, knowledgeable, and understanding individual handling your clients. She is a credit to herself and your organization. You can be assured that in the future, my next automoble purchase will be from Wilde, and I will recommened your dealership to all my associates, friends, and family. With warmest regards Dr. Clifford B. Simons Nokomis, Florida drcbs@netzero.com 561-702-7180 More

Dee Logan in service at Wilde Lexus is outstanding. It really doesn't matter what service my Lexus is in for Dee always takes great care of me and my car. She makes me feel good and she is an asset to Wi really doesn't matter what service my Lexus is in for Dee always takes great care of me and my car. She makes me feel good and she is an asset to Wilde Lexus. If you need your Lexus serviced you should visit Dee Logan. More

Debbie Millis was very courteous when I brought our new car in for service. She suggested that we look at the vehicle so I could show her exactly where I thought the problem was. She had arranged for a l car in for service. She suggested that we look at the vehicle so I could show her exactly where I thought the problem was. She had arranged for a lowner car and I was on the road is a very short time. More

Stephanie and I want to thank you for the great service and the exceptional work you did on our car. Your staff was very responsive and answered all our questions in a straightforward and friendly manner and the exceptional work you did on our car. Your staff was very responsive and answered all our questions in a straightforward and friendly manner. Curt did an amazing job and kept us informed throughout the process. I would recommend you to anyone who owns a Lexus or other vehicle that they love. You guys are awesome and we appreciate the level of service you delivered. Thanks Curt! Pat and Stephanie O'Fallon Sarasota, Fl. More

This is the second time I have brought my car for service. The process was flawless along with the work performed. This time it was the window tinting. The loaner vehicle was no issue and I appreciat service. The process was flawless along with the work performed. This time it was the window tinting. The loaner vehicle was no issue and I appreciate the service excellence of every employee. More

I had my RX 350 in for a recall and for its 75,000 mile service. Dee met me cheerfully, thoroughly reviewed the reason for my visit, arranged for a loaner and had me on my way in the shortest time ever. service. Dee met me cheerfully, thoroughly reviewed the reason for my visit, arranged for a loaner and had me on my way in the shortest time ever. Later in the day she called to let me know that the recall fix and service had been completed, the car washed, and was ready for pick-up at the approximate time she had estimated and at slightly less than the cost she had forecasted. When I returned to Wilde to pick it up Dee greeted me again, thanked me sincerely for my business, asked if I had any questions and sent me on my way. It easily was one of the best service experiences I've had in 40 years of car ownership and speaks volumes about the professionalism I've come to expect and appreciate at Wilde Lexus. More