Lexus Of Sarasota - Service Center

Dee Logan is an outstanding Service Rep. She is very attentive and ALWAYS returns calls promptly with the needed information. She has helped us on several occasions and her attitude is soley one of ple attentive and ALWAYS returns calls promptly with the needed information. She has helped us on several occasions and her attitude is soley one of pleasing us as the customer. As much as we love our cars the service from LEXUS is actually beyond what would be expected but keep it up, we sure don't want to lose it. :) Dee may be commended for how much she goes out of her way to see that everything is taken care of no matter how small or how large the request is. We are grateful for her assitance and never have any reluctance to make a call when needed. Many thanks and gratitude Cindy and Dave Hart More

I purchased my Lexus in Dec. 2011. It has been in periodically for service and I have always worked with Dee Logan. Dee has a great personality, is always smiling, and is very professional. She is periodically for service and I have always worked with Dee Logan. Dee has a great personality, is always smiling, and is very professional. She is always willing to go the extra mile to take care of me and my car. I know I can trust Dee Logan. She is easy to talk to and is a very good listener. Kudos to Dee for being an outstanding employee in the service dept.! More

Chad, in service diagnostics, was incredible in his attention to me. He spent extra time with me and rode with me out on the highway. I would ask that Chad be commended for his attention to detail - attention to me. He spent extra time with me and rode with me out on the highway. I would ask that Chad be commended for his attention to detail - and his attention to his customer. Bless you, Chad. More

We have been extremely pleased with our service representative, Dee Logan, as being someone we can rely on for her knowledge, knowing we can depend on what she promises will happen. We really fee representative, Dee Logan, as being someone we can rely on for her knowledge, knowing we can depend on what she promises will happen. We really feel she is looking out for our interest and is extremely friendly and cooperative. She is a major reason why we have been loyal Lexus customers for the past 12 years. More

We have consistently received top-notch service when our LS430 goes in for service. Our experience with Wilde Lexus prompted us to buy another Lexus (an LS460) since we knew we could rely on them to servic LS430 goes in for service. Our experience with Wilde Lexus prompted us to buy another Lexus (an LS460) since we knew we could rely on them to service our vehicle without feeling as though we were being taken advantage. More

Another visit, another service by Dee and her team that exceeded expectations. We have two Lexus, this visit was for the IS250C. I don't drive the car often, so was taking advantage of a Wilde postcard off exceeded expectations. We have two Lexus, this visit was for the IS250C. I don't drive the car often, so was taking advantage of a Wilde postcard offer for a free oil change despite having only 7,500 miles on the car. Dee informed me that I'd be better off doing the 10,000 mile inspection, which I didn't know was free and about to time out. So I was pleased to be getting a better service than I expected, at no cost, only to have Dee tell me that she could also take care of a minor recall I didn't know about, which also came with a top off of the gasoline tank. Life just kept getting better! I thought this might take a fair amount of additional time and since I was waiting, she then surprised me with a two hour max service window. At this point I wasn't at all surprised when she came out to find me after an hour-and-a-half saying the car was done, including, of course a free wash. The only thing Dee couldn't do was get me home before the rain hit! Thanks to Dee and Wilde for another great service experience. More

Dee Logan is always gracious, cheerful and willing to accommodate by expediting the service time duration, as she knows that customers have other things to do during the day. She is helpful in reminding accommodate by expediting the service time duration, as she knows that customers have other things to do during the day. She is helpful in reminding me what service should be scheduled in the near future, and is very friendly to everyone, whether it be customers or co-workers. She is a credit to her company, and the management should be very proud of her. More

Debbie Millis is the most amazing service advisor, she has completely added value to owning a Lexus. I drive all the way from Clearwater just to have my car serviced in Sarasota because I trust that she w has completely added value to owning a Lexus. I drive all the way from Clearwater just to have my car serviced in Sarasota because I trust that she will always make sure everything is done correctly, at the best cost and on time. She makes you feel a part of the Lexus family. I am grateful to have her and seeking to purchase a new vehicle and she helps me to keep coming back to the Lexus brand. Debbie, thank you for all that you do to make our crazy and busy lives stress free. Plus, I know that I can drive my car with confidence that my most precious cargo, my 2.5 year old son, is safe! More

It was a pleasure to work with Dee Logan in getting my Lexus serviced. She made sure I understood what services were being done, and even checked to verify if there were any recalls involved on my car. Lexus serviced. She made sure I understood what services were being done, and even checked to verify if there were any recalls involved on my car. When my wait got too long because of the work needed, she cared enough to offer a loaner car. Great service and exceptional service representative--Dee Logan! More

Wow I want to thank Brittany Reese for a outstanding job. I brought my rx330 in for a oil change. what was found was what another service department call CarMax did not choose to do their job. Brittany and I brought my rx330 in for a oil change. what was found was what another service department call CarMax did not choose to do their job. Brittany and the service department save me $1700. Something I would have had to pay and only having the rx330 for a month and a half. Had I not have brought my car for this oil change I would have been out of pocket for someone not doing their work. I will use this service department for a long time because they truly care about me. God bless you Brittany and service team thank you thank you so much Mary Ducre More