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Lexus Of Sarasota - Service Center

Sarasota, FL

4.5
1,223 Reviews

1,223 Reviews of Lexus Of Sarasota - Service Center

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May 19, 2023

I had a very pleasant experience. The staff is very polite. I felt very comfortable. More

by HSSDMD@GMAIL.COM
Recommend Dealer
Yes
Employees Worked With
Roberto Castrodad
May 25, 2023 -

Lexus Of Sarasota responded

I am happy we achieved our goal of providing our customers with an enjoyable and comfortable experience every time they visit our dealership. Thank you for this excellent review, we appreciate you!

May 19, 2023

They always deliver prompt and thorough service. Service writer is always pleasant and eager to assist. More

by DENNIS32RR
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David who picked up my car., Tim Eldridge
May 25, 2023 -

Lexus Of Sarasota responded

I am so happy to hear we provided you with the ultimate Lexus experience! Thank you for taking your time to provide this feedback, we appreciate you!

May 18, 2023

Excellent service by Lisa Rubendunst. ..Found the cost of hydraulic hood lift ($600) a bit extreme, but I assume it is market price...overall service was superior More

by ROSEMARY.CHASE5
Recommend Dealer
Yes
Employees Worked With
Lisa Rubendunst
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2023 -

Lexus Of Sarasota responded

Thank you for taking the time to provide us with this great feedback! We appreciate you.

May 18, 2023

Jason Peters is excellent! He is one of the primary reasons that I have continued doing business with Lexus of Sarasota. He is the ultimate professional and is an absolute plea More

by ROBERTDAPPER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Levando
May 25, 2023 -

Lexus Of Sarasota responded

Robert, this is fantastic to hear. Jason is an amazing Service Advisor, and I am so happy he was able to provide you with such an excellent experience. Thank you!

May 18, 2023

Tanner was beyond helpful and I could not have asked for classier service from him and Lexus. I made an appointment on a Sunday and came in Monday, he was able to provide four new tires and new brake pads! More

by Rhudson7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Stempel
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2023 -

Lexus Of Sarasota responded

I am pleased to hear Tanner provided you with such excellent service throughout your visit. Thank you for choosing Lexus of Sarasota, we appreciate you!

May 18, 2023

I visited Jaguar not Lexus, but Corbin is a fantastic rim wizard and Tyler is the best service person you have! Very happy with the rim repair. More

by KKJINRI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I didn't go to Lexus. Jaguar service on my ftype r.
May 18, 2023

5 Overall good. Jason Peters excellent but when ready to leave no one brought the car around for us. We were pointed in the general direction and left to reclaim the More

by JTURELL
Recommend Dealer
Yes
Employees Worked With
Jason Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Peters
May 25, 2023 -

Lexus Of Sarasota responded

Thank you so much for taking the time to provide us with this excellent feedback. Our goal is to make your visit as seamless as possible, and we appreciate your patience. We look forward to making your future visits even better!

May 18, 2023

Prompt service. Lesa explained steps required and approximate time required. She kept me updated when additional work was needed. More

by LEBAKING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Rubendunst
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2023 -

Lexus Of Sarasota responded

Thank you for choosing Lexus of Sarasota, we look forward to servicing you in the future!

May 17, 2023

Battery died, towed in and replaced. Responsive, good service, comfortable waiting room. Even washed the car! More

by KANDREWS1226@GMAIL.COM
Recommend Dealer
Yes
Employees Worked With
Tanner Stempel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tanner
May 25, 2023 -

Lexus Of Sarasota responded

Happy to hear we fixed the problem! Thank you for choosing Lexus of Sarasota.

May 17, 2023

Service advisor was very helpful and friendly. Explained what was due for this service visit and if there was anything additional he would reach out to me. More

by kelrmiller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Eldridge
May 25, 2023 -

Lexus Of Sarasota responded

Thank you for your excellent review!

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