Lexus Of Sarasota - Service Center

Excellent support Steven was extremely professional and helpful during my recent servicing. Not only did he provide expert advice on the purchase of new tires he was ab Steven was extremely professional and helpful during my recent servicing. Not only did he provide expert advice on the purchase of new tires he was able to get the service and installation done ahead of schedule. He's a great guy to work with. More

Service and buying a used car Had service work done on two cars and ended up buying a used Lexus. Service dept. was great and John Webb took care of all our needs. Any concerns we Had service work done on two cars and ended up buying a used Lexus. Service dept. was great and John Webb took care of all our needs. Any concerns we had were taken of by John ,even came to our house so we could drive the new car home together. Would deal with John again for any future purchase. More

I just completed my 50,000 mile service I have been dealing with Wilde Lexus for about five years. I purchased two cars there and have had wonderful experiences- both in sales and service. I have been dealing with Wilde Lexus for about five years. I purchased two cars there and have had wonderful experiences- both in sales and service. Lisa Rubendunst has been my service consultant since my start. She is an outstanding representative for the Wilde family. Not only does she know her job well, but she is a good listener and takes the time to answer my questions - and on top of that she is always cheerful. I love that there are both indoor and outdoor waiting areas. The customer kitchen is clean and well stocked with snacks and beverages. It is a wonderful atmosphere. More

Loyal and professional I have had my 10 year old car serviced at Wilde Lexus for the last several years. My service manager Dee Logan is the reason I keep coming back and th I have had my 10 year old car serviced at Wilde Lexus for the last several years. My service manager Dee Logan is the reason I keep coming back and the reason that I decided to purchase a new Lexus. While I love the brand, my service experience over the last several years was a large part of the my decision to purchase another Lexus. I have owed 4 BMWs all of which came with a long list of bad experiences related to lack of dependability, rude employees and overpriced parts and labor. Dee Logan is honest, down to earth and extremely knowledgeable. Always a perfect experience from the time that I schedule my service appointment to when I pay my bill at the cashier. Will never go to anyone else! More

Jason is the best in the business. Jason is professional and always considerate, a real pro, and a pleasure to know. Highly recommended.. not just for new Lexus but anything they sell. Jason is professional and always considerate, a real pro, and a pleasure to know. Highly recommended.. not just for new Lexus but anything they sell. More

Excellent Customer Service I just wanted to let everyone know what a great employee WILDE Lexus of Sarasota has In Dee Logan. She is caring and very understanding of the custome I just wanted to let everyone know what a great employee WILDE Lexus of Sarasota has In Dee Logan. She is caring and very understanding of the customers needs while providing excellent customer service. Answered all my questions on a recall and got my vehicle back very quickly. Way to go DEE LOGAN! More

Out of town an needed service - Oh Yea ! Called and was worked in quickly . Dee Logan was my service agent. OUTSTANDING - Understanding - Five Stars - Most Helpful. Clean facility and very Called and was worked in quickly . Dee Logan was my service agent. OUTSTANDING - Understanding - Five Stars - Most Helpful. Clean facility and very nice employees. Plenty of comfortable waiting areas with beverages and snacks to make customers comfortable. Dee Logan was most helpful in understanding exactly what we needed and what we did not need. This helped us get back on the road quickly, safely and economically. Wonderful experience Great people FIVE STARS More

Above and beyond excellent service I have been living part time is Sarasota and back in June I purchased my 2013 RX350 from Lexus in Atlanta my home town. Right after my purchas I have been living part time is Sarasota and back in June I purchased my 2013 RX350 from Lexus in Atlanta my home town. Right after my purchase I went back to Sarasota and decided to get my front windows tinted match the rest of the tinting on the vehicle. I called around several window tint places and called Wilde Lexus. They did the job cheaper than most of the quotes I got and did a stellar job. Over the last few months, we have made many trips back and fourth to Sarasota and subsequently have had two 5000 mile services done there. My service manager has been Brittany Reese and I could not be happier. When I had my last service done, the car had an issue with the wheels. Since the car was a CPO,Brittany was able to get approval from Lexus to take care of the repair at no cost. The work was done very well, but I ended up having a small cosmetic issue that I was not able to notice for a few days. Upon finding the issue I called Wilde Lexus and Brittany was able to come through for me in taking care of it here in Atlanta. I am very happy with the quality of customer service I have received and having people on staff like Brittany and her supervisors has made doing business with Wilde Lexus a treat. I'm very happy to have bought a Lexus, especially when you know what you can expect with a dealership after purchasing. More

Excellent Service Manager Debbie Millis has been our service manager since we purchased our first Lexus in 2003. She has always been very courteous, friendly and helpful to us Debbie Millis has been our service manager since we purchased our first Lexus in 2003. She has always been very courteous, friendly and helpful to us. She lines up a loaner car when necessary and has made or rescheduled our appointments for service to accommodate our needs. More