1,224 Reviews of Lexus Of Sarasota - Service Center
ASK FOR DEBBIE We have owned the Toyota/Lexus brand for about 22 years. Service in other states and dealerships have ranged from "Are you kidding me?" to pretty good We have owned the Toyota/Lexus brand for about 22 years. Service in other states and dealerships have ranged from "Are you kidding me?" to pretty good, but the service I have received (consistently) from Debbie has exceeded my expectations. She is personable, knowledgeable and keeps her word. I am a customer for life! More
Lexus Service Brittany Reese is amazing!!!!!!!!!!!!!!!!! Brittany is amazing. She is timely, and accurate and always courteous. I love the LEXUS dealership as they always have a clean waiting area which is f Brittany is amazing. She is timely, and accurate and always courteous. I love the LEXUS dealership as they always have a clean waiting area which is full of snacks and drinks. Everyone is gracious and caring. More
Service with a smile! Thank you for the excellent service again by Debbie Mills. She has been our go to person at Wilde for over 12 years! Her happiness is contagious. Thank you for the excellent service again by Debbie Mills. She has been our go to person at Wilde for over 12 years! Her happiness is contagious. She is the best......... More
Great They are willing to work with you and help you if you have any issues or concerns. Can’t wait to buy another car from them! They are willing to work with you and help you if you have any issues or concerns. Can’t wait to buy another car from them! More
Corporate Needs To Provide More Loaners, But Thanks, Steve! Prestige Lexus in New Jersey and now Wilde Lexus here seem to chronically run low on loaners. When Lexus clients pay for luxury, Lexus dealerships sh Prestige Lexus in New Jersey and now Wilde Lexus here seem to chronically run low on loaners. When Lexus clients pay for luxury, Lexus dealerships should have more than enough loaners. It is extremely frustrating to pay Lexus prices for a Toyota chassis if we're not benefitting from the luxurious service promised when the sales folks are pushing for a sale. UPDATE: Thank you for responding Jay, but Steve Archer helped us and it went well. We got a loaner. (I still think, based on experiences in New Jersey and here, that Lexus corporate needs to provide more loaners to dealerships). However, Steve helped us, so it wasn't an issue this time. Additionally, Steve was respectful and helpful. He was also communicative, so we knew what was going on. Tony also greeted us very nicely. The two gals at the front desk are welcoming each time we walk in as well. More
Above and Beyond Just wanted to give a shout out to Jay, Tim and the guys at Wilde Lexus in Sarasota, FL. Sadly, I was back in town to sell Mom’s 2007 350ES, after mo Just wanted to give a shout out to Jay, Tim and the guys at Wilde Lexus in Sarasota, FL. Sadly, I was back in town to sell Mom’s 2007 350ES, after moving her into assisted living earlier this year. Not only did they help me with some basic maintenance and recall issues that hadn’t been addressed, but they were able to pull some strings and replace a deteriorating dash, significantly enhancing the value of the car. When I told mom what they had done for her, she was so happy – she loved this car; said it was the best car she ever had, and even wanted me to take a picture of it before selling it! More
A BIG thank you to Mr. Robert Kuhn! I would like to acknowledge Mr. Rob Kuhn for his utmost professionalism and going over and beyond in providing excellent customer service in all aspec I would like to acknowledge Mr. Rob Kuhn for his utmost professionalism and going over and beyond in providing excellent customer service in all aspects! He has made the buying experience a seamless process. He is always personable, patient and friendly which goes a long way with customer service. I purchased my car earlier this year and ever since it has been a pleasure working with Mr. Kuhn at every encounter! I would highly recommend Mr. Kuhn and the Wilde Lexus team to other potential customers in the future! I love my car! More
Service I have never had a salesman as dedicated as Rob, whom is always aware of when we are coming in for service and makes sure we are always satisfied. I have never had a salesman as dedicated as Rob, whom is always aware of when we are coming in for service and makes sure we are always satisfied. More
Outstanding Service We have been a customer of Wilde Lexus and Wilde Honda for over 10 years and have been extremely satisfied. My service provider with Wilde Lexus is D We have been a customer of Wilde Lexus and Wilde Honda for over 10 years and have been extremely satisfied. My service provider with Wilde Lexus is Dee Logan (no relation). Dee has consistently exceeded my expectations. I would recommend Wilde Lexus to anyone. Thanks, Kevin Logan More
Meant to Be We were not expecting to buy a new car, but our 2010 Lexus was getting older and was in for service.Our service rep.,Brittany, introduced us to To We were not expecting to buy a new car, but our 2010 Lexus was getting older and was in for service.Our service rep.,Brittany, introduced us to Tom, and he found a car right away for us that we loved. It just seemed like it was meant to be, and we got our new car that very same day. We were very impressed with all the service people that helped us. Deanne Siddall More