Lexus Of Sarasota - Service Center

Wonderful dealership! We have taken our car the Lexus for service over the past several years. Each advisor has been very helpful. This past experience with Tim Eldredge wa We have taken our car the Lexus for service over the past several years. Each advisor has been very helpful. This past experience with Tim Eldredge was exceptional! We came in with a list of items we thought should be done. Based on the year and mileage of our car, Tim advised us of what we should do, and the items that were not nescessary to do at this time. We are more than grateful for his assistance, knowledge and expertise. I highly recommend Wilde Lexus!! More

Service on February 22, 2019 We love Lexus and our service rep Debbie Millis, who was out sick on this day. Lisa did a fine job. BUT for the first time in thirteen years, the loan We love Lexus and our service rep Debbie Millis, who was out sick on this day. Lisa did a fine job. BUT for the first time in thirteen years, the loaner we used was filthy on the exterior. Lissa explained difficulty due to construction BUT you need ti find a better way to present a neat loaner car. Embarrassing. More

Service Reps scheduled a service call to replace battery. I called the Service department to find out what I needed to do to get my battery replaced at my home since the car wouldn't start. Spoke with Ellen a I called the Service department to find out what I needed to do to get my battery replaced at my home since the car wouldn't start. Spoke with Ellen and Brittany and they coordinated things with the Roadside Technician, Keith Walsh. Keith arrived very quickly and resolved the problem immediately. He was professional, efficient and courteous. This type of service is what owning a Lexus is all about. Thank you to everyone. Rich Pirozzolo More

Wilde Lexus is Awesome My wife took our 2010 ES 350 in for an oil change and safety check. We are driving it to California for my son, who is stationed there. When she wen My wife took our 2010 ES 350 in for an oil change and safety check. We are driving it to California for my son, who is stationed there. When she went to pay for the oil change, it was credited with the statement "no charge for US Marine". That is about all you need to know about this dealership. More

As always fantastic service Debbie Millis and Damond are just fantastic. My car had a recall on the air bag sensors along with a problem with my radio. While in for repair I al Debbie Millis and Damond are just fantastic. My car had a recall on the air bag sensors along with a problem with my radio. While in for repair I also decided to have my car detailed. I want to thank Debbie and Damond along with the detail crew for doing a fantastic job. Thank You for all you did today. I appreciate it very much. My car looks great and I want to tell you that Damond was the nicest guy. He had my personal settings: phone, radio, day mode always on in the navigation screen, all working within a few minutes. My thanks to Damond also. Thanks to the detail crew for a sparkling car. Great service as always. More

Service to my car Debbie Millis is always the best. What a asset she’s been for so long. Over achievements are her par and consistency is her best attribute. Debbie Millis is always the best. What a asset she’s been for so long. Over achievements are her par and consistency is her best attribute. More

The absolute best in service! Dee has been my service manager for over 10 years! Totally professional and honest. Has always looked out for what is best for me, the customer. High Dee has been my service manager for over 10 years! Totally professional and honest. Has always looked out for what is best for me, the customer. Highly recommend Dee and Wilde Lexus. More

Fast and efficient service Our new 11/2 yeae old Lexus had been in the garage for the summer and started twice a month but a week before we were returning after a 4 month absenc Our new 11/2 yeae old Lexus had been in the garage for the summer and started twice a month but a week before we were returning after a 4 month absence it wouldn’t start. The day after our arrival, one call to Wilde Lexus and 20 minutes later came Keith Walsh to our home, checked the battery and pronounced it dead. He had a new one in the truck he could replace it with, and, while expecting a juicy bill we were told it cost nothing due to the warranty! Quick, effective and friendly service like this wins a great reputation and heartfelt appreciation. I have told this story to most of my friends and am very impressed and satisfied for excellent assistance! Dr. Larry Rosenbaum MD Sarasota More

Great Roadside Service Could not start my car after food shopping at Publix. Since I was only 1 mile from the Lexus Dealership, I called the service number and explained th Could not start my car after food shopping at Publix. Since I was only 1 mile from the Lexus Dealership, I called the service number and explained the situation. They immediately called the Roadside Technician, Keith Walsh, who just finished a job and estimated he would arrive in 15-20 minutes. And he did and checked the battery and it was dead. Replaced a new one since it is under warranty and I was on my way in 20 minutes. Keith was excellent and very professional, and I was very pleased. More

Damond Mills Technology Specialist Shout out to Damond Mills for how quickly he problem solved the issues with my iPhone and the phone installed in my Lexus RX 350. He’s a patient and Shout out to Damond Mills for how quickly he problem solved the issues with my iPhone and the phone installed in my Lexus RX 350. He’s a patient and strategic thinker. And such an absolute gentleman too! Damond is indeed, a credit to Wilde Lexus! More