1,224 Reviews of Lexus Of Sarasota - Service Center
We had an fantastic experience buying our second car at Wilde Lexus! Everyone was very attentive and polite. In addition, Greg Dowdy helped us again find the perfect car! He’s very knowledgeable about Lexu Wilde Lexus! Everyone was very attentive and polite. In addition, Greg Dowdy helped us again find the perfect car! He’s very knowledgeable about Lexus, patient, and not high pressure. He went above and beyond to make sure we will happy. In addition, Christiam Avila was very thorough showing us all the buttons in the car! We drove down from St. Pete and are very happy we did! Thank you! We will see you again soon! More
We had heard great things about the Wilde Lexus dealership, but our experience with Brad actually exceeded our expectations. He was extremely helpful and accommodating and made our car buying exper dealership, but our experience with Brad actually exceeded our expectations. He was extremely helpful and accommodating and made our car buying experience so easy! Thank you! More
From 2012 to 2021, Lisa Rubendunst and the Wilde Team have given us professional, prompt, honest service for our LS 460. From routine maintenance to major mechanical Lisa has always helped us understand have given us professional, prompt, honest service for our LS 460. From routine maintenance to major mechanical Lisa has always helped us understand the repairs needed, and arranged the most economical solutions. Over the decades I've owned Mercedes, BMW, Jaguar, Lincoln, Cadillac and even Rolls. Hands down Lisa and the Wilde Team have given us the best service we've ever experienced. More
The service was great and I will recommend. Definitely in the future I will do more service with them.very happy and satisfied. Jim is very nice and professional definitely recommend to my friends. the future I will do more service with them.very happy and satisfied. Jim is very nice and professional definitely recommend to my friends. More
Came all the way down from Tennessee to Florida for some well deserved vacations and decided to stop at Wilde for a quick oil change and general checks. The attention and service received was exceptional! I well deserved vacations and decided to stop at Wilde for a quick oil change and general checks. The attention and service received was exceptional! I would like to acknowledge the carwash team and the service department as I really was amazed in how good my car looked after a proper cleaning. The wait was totally worth it. Thank you so much More
I came in to Wilde Lexus to get my 2014 Lexus ES300h the scheduled maintenance service. While waiting, Brad Smith came over and introduced himself after I had mentioned that I was looking for a newer Lexus scheduled maintenance service. While waiting, Brad Smith came over and introduced himself after I had mentioned that I was looking for a newer Lexus Hybrid. He showed me the 2021 hybrid in the showroom (exactly what I was looking for)...and now I'm the very proud owner of a NEW 2021 ES300h!! Brad was a pleasure to deal with...very knowledgeable, courteous, professional and friendly. I have nothing but rave reviews for Wilde Lexus...and Brad is a huge part of that! Wilde Lexus treats its clients with respect...and the service is always outstanding!! More
Shaun was great. Wilde Lexus ehhh. I have had issues in the past, a lug nut not being secured (and being able to hand crank it on myself) after an alignment, to taking my 2013 ct200 in to be checked and be the past, a lug nut not being secured (and being able to hand crank it on myself) after an alignment, to taking my 2013 ct200 in to be checked and being told the engine has randomly blown and I need to buy a vehicle from them now, to when my tow truck driver arrives and is told by Lexus that they don’t have my car and my car hasn’t been seen by them since 2019.(they found it after I called them extremely concerned!). I will not be back. If someone needs to buy a Lexus I would highly recommend Shaun Mathis though. More
Charged $660 to sand wheels, only to learn afterwards the sanding was only being done on the inside and the entire wheel was not being refinished. For $660? I could have bought new rims for that! Three diffe sanding was only being done on the inside and the entire wheel was not being refinished. For $660? I could have bought new rims for that! Three different mechanics from different places laughed at the charge, two of them saying it’s an easy job that is charged an hourly rate of one hour labor. We settled on a solution, but I’m still chasing managers to discuss it. This was definitely not the service we thought we we getting and I was clearly over charged grossly. More
Service Done Right Came in for a scheduled maintenance today. This dealership is the best! Everyone is courteous, professional and customer oriented. I received a call Came in for a scheduled maintenance today. This dealership is the best! Everyone is courteous, professional and customer oriented. I received a call from Brittany with a status update, agreed to an alignment that I knew was needed then received a second call when the vehicle was ready. My baby was sitting pretty out front waiting for me. They gave her a nice wash and detailing inside. Back to brand new!. I am so glad I purchased this Lexus. (Lots of fun to drive too). More
Today I purchase my 3rd Lexus. Tom, Kenny, and Christian made this process extremely easy! I highly recommend working with Tom! Tom is a straight shooter, fair, knowledgeable, and assisted me through the c made this process extremely easy! I highly recommend working with Tom! Tom is a straight shooter, fair, knowledgeable, and assisted me through the car buying process within a couple of hours. My mom worked with last month when she purchased her car as well. The finance manager, Kenny, was efficient and made the process easy too. Christian reviewed the car with me, showing me all the buttons and the latest technology. I can’t say enough about these 3 men. Each one is a huge asset to Wilde Lexus. Thank you my car buying experience easy and fun! I’ll see you in a few years. More