Back

Lexus Of Sarasota - Service Center

Sarasota, FL

4.5
1,224 Reviews

1,224 Reviews of Lexus Of Sarasota - Service Center

Sort by
August 22, 2021

We had an fantastic experience buying our second car at Wilde Lexus! Everyone was very attentive and polite. In addition, Greg Dowdy helped us again find the perfect car! He’s very knowledgeable about Lexu More

by Liesa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Dowdy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adrian Cristea, Christiam Avila
Aug 27, 2021 -

Lexus Of Sarasota responded

We are happy to hear that you had a fantastic experience while purchasing your vehicle! it is always a pleasure working with you, and thank you for your continued support of Wilde!

March 30, 2021

We had heard great things about the Wilde Lexus dealership, but our experience with Brad actually exceeded our expectations. He was extremely helpful and accommodating and made our car buying exper More

by Adajians
Recommend Dealer
Yes
Employees Worked With
Brad Smith
Apr 01, 2021 -

Lexus Of Sarasota responded

It was a pleasure working with you, and we are so glad that Brad could help make your car buying experience so memorable! We hope that you enjoy your new vehicle, and thank you for choosing Wilde!

March 12, 2021

From 2012 to 2021, Lisa Rubendunst and the Wilde Team have given us professional, prompt, honest service for our LS 460. From routine maintenance to major mechanical Lisa has always helped us understand More

by Kent_Davis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Rubendunst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2021 -

Lexus Of Sarasota responded

Thank you for your continued support! We are thrilled to hear that Lisa can always be of help. It is always a pleasure working with you, and thank you for choosing Wilde!

January 20, 2021

The service was great and I will recommend. Definitely in the future I will do more service with them.very happy and satisfied. Jim is very nice and professional definitely recommend to my friends. More

by Kamiyaf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Lally
Jan 20, 2021 -

Lexus Of Sarasota responded

Your feedback and satisfaction are our top priority, and we are so glad to hear that you had a great service experience with our team. We are always happy to be of help, and it was wonderful working with you, and thank you for choosing Wilde!

January 12, 2021

Came all the way down from Tennessee to Florida for some well deserved vacations and decided to stop at Wilde for a quick oil change and general checks. The attention and service received was exceptional! I More

by jessicahancock121
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Losey
Jan 13, 2021 -

Lexus Of Sarasota responded

Our team is always happy to be of service, and we are so glad to hear that they could help get your vehicle looking clean and ready to go. It was wonderful working with you, and we hope that you enjoyed your time in Florida!

December 31, 2020

I came in to Wilde Lexus to get my 2014 Lexus ES300h the scheduled maintenance service. While waiting, Brad Smith came over and introduced himself after I had mentioned that I was looking for a newer Lexus More

by blimpyb1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : June (receptionist), Sonia (concession). Both VERY NICE!!!!, Kenny Clark, Brad Smith, Kevin White
Jan 04, 2021 -

Lexus Of Sarasota responded

Thank you for telling us about your positive Wilde Lexus experience with Brad! It is wonderful to hear that he could help make your car buying process so easy and enjoyable. We appreciate your feedback and look forward to our next opportunity to serve you. Enjoy your 2021 ES300h!

December 12, 2020

Shaun was great. Wilde Lexus ehhh. I have had issues in the past, a lug nut not being secured (and being able to hand crank it on myself) after an alignment, to taking my 2013 ct200 in to be checked and be More

by jessica.obester
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Lisa Rubendunst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Mathis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2020 -

Lexus Of Sarasota responded

Thank you for taking the time to share your feedback with us. Your satisfaction is our top priority. We are concerned by your comments, and we would like the opportunity to speak with you. At your earliest convenience, please contact me Craig McGregor, General Sales Manager, at (941) 924-3040.

September 17, 2020

Charged $660 to sand wheels, only to learn afterwards the sanding was only being done on the inside and the entire wheel was not being refinished. For $660? I could have bought new rims for that! Three diffe More

by What for?
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lisa Rubendunst
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2020 -

Lexus Of Sarasota responded

Thank you for taking the time to share your feedback with us, Michael. We are disappointed to hear that your experience did not exceed your expectations, and we would like the opportunity to speak with you in order to learn more. At your earliest convenience, please contact me, Jay Losey, Service & Parts Director at (941) 924-3040.

Sep 19, 2020 -

What for? responded

I will call early this week.

August 03, 2020

Service Done Right Came in for a scheduled maintenance today. This dealership is the best! Everyone is courteous, professional and customer oriented. I received a call More

by Christinem3114
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittany Reese
Aug 04, 2020 -

Lexus Of Sarasota responded

Your feedback and satisfaction are our top priority, and we are absolutely thrilled by your positive comments. It was wonderful working with you, and we are so glad that Brittany and our team could help. Thank you for choosing Wilde Lexus Sarasota!

July 04, 2020

Today I purchase my 3rd Lexus. Tom, Kenny, and Christian made this process extremely easy! I highly recommend working with Tom! Tom is a straight shooter, fair, knowledgeable, and assisted me through the c More

by Kristin Culliton
Recommend Dealer
Yes
Employees Worked With
Tom McOmber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian - Educator , Kenny Clark
Jul 12, 2020 -

Lexus Of Sarasota responded

Hi Kristin, thank you for your review! We are thrilled to hear that Tom, Kenny and Christian were able to make your Wilde Lexus experience easy and memorable! We look forward to having you in with us again. Until then, Enjoy!

...
102
...