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1,221 Reviews of Lexus Of Sarasota - Service Center
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October 27, 2024
After visiting my local Toyota dealer for maintenance for my 2024 4Runner, I was very unhappy with the experience. I contacted Lexus to verify that they could provide any work on my vehicle being as they are my 2024 4Runner, I was very unhappy with the experience. I contacted Lexus to verify that they could provide any work on my vehicle being as they are in the same family as Toyota. I did this similarly for many years bringing my Honda to Acura for service. The experience at Lexus was a 180 degree opposite of the local Toyota dealer. Smiling, friendly and helpful people throughout the Lexus dealership. Particularly Lisa Rubendunst in service. What a wonderfully pleasant person! For those of you with Toyotas, I would recommend you skip the over-crowded, irritable service dept at Toyota and move on up! More
by sndkrb
Employees Worked With
September 24, 2024
Jason Peters is terrific. Very knowledgeable and helpful. A pleasure to work with. Always gives great service Very knowledgeable and helpful. A pleasure to work with. Always gives great service More
by RPTHRUSH
Verified CustomerEmployees Worked With
July 04, 2024
Excellent Service writer who gets the job done in a very timely manner. Jason treats a customer as a real person not just a number. timely manner. Jason treats a customer as a real person not just a number. More
by Philly1950@icloud.com
Employees Worked With
June 19, 2024
Jenny Bethell is the BEST! As the tech specialist, she was extremely knowledgeable and helpful in familiarization of my new NX350h. As the tech specialist, she was extremely knowledgeable and helpful in familiarization of my new NX350h. More
by Kay14
Employees Worked With
May 06, 2024
Ever since Tanner was assigned as my new service advisor, he has always went above and beyond my expectations of what service advisor should be! Tanner is not only always courteous and professional, but a he has always went above and beyond my expectations of what service advisor should be! Tanner is not only always courteous and professional, but also treats customers with utmost respect and the highest level of knowledge, while going out of his way to provide the best possible level of customer service, More
by Alexanderirlin
Employees Worked With
February 09, 2024
Treated very special at this dealership. Love going there for service. Will always work with me to do the best for the beat car ever made. I am so happy with my Lexus. Love going there for service. Will always work with me to do the best for the beat car ever made. I am so happy with my Lexus. More
by gregorygresh
December 06, 2023
Very responsive on sales. Service is above average for a dealership. But, after all, it should be. It’s a luxury brand. When asked if I wanted the vehicle washed after serv Service is above average for a dealership. But, after all, it should be. It’s a luxury brand. When asked if I wanted the vehicle washed after service, I replied, yes. It wasn’t done. More
by Dave
October 20, 2023
Lisa Rubendund provided me with outstanding service assistance. , SHE is truly a remarkable, honest, experienced, professional, considerate, and caring businesswoman. Lexus of Sarasota is blessed to assistance. , SHE is truly a remarkable, honest, experienced, professional, considerate, and caring businesswoman. Lexus of Sarasota is blessed to have her ! More
by scolemom
Employees Worked With
October 06, 2023
Phillip is my advisor. He is always professional, communicative with every service. Phillip makes a routine service easy and pleasant. He is always professional, communicative with every service. Phillip makes a routine service easy and pleasant. More
by Kc B
Employees Worked With
September 25, 2023
I've been a customer of this dealership (Wilde previously) since 1999. Since then I've had a very good service experience, especially since working with Jason Peters. Jason is an outstanding Se previously) since 1999. Since then I've had a very good service experience, especially since working with Jason Peters. Jason is an outstanding Service Manager. He epitomizes the "best of the best" as a skilled professional. He goes above and beyond with his customers to ensure they receive the highest quality experience at Lexus of Sarasota. Jason's people and communication skills are extraordinary. He's always friendly, and follows up with me and all his other customers in a timely manner. If I was designing a training program for new service staff at Lexus of Sarasota, I'd be sure to have him help design the curriculum. Jason represents the gold standard of professional excellence. This dealership is fortunate to have him on its team, as are his customers. More
by smalltowns
