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Lexus Of Sarasota - Service Center

Sarasota, FL

4.5
1,224 Reviews

1,224 Reviews of Lexus Of Sarasota - Service Center

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January 11, 2025

Outstanding Experience at Lexus of Sarasota Our experience at Lexus of Sarasota was truly outstanding from start to finish. The entire team went above and beyond to ensure that every aspect of our More

by RDunbar4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Mathis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaleb Mathis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toby Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Burris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan from finance
January 10, 2025

Very good and timely service. Was able to figure out what I needed. Thank you More

by Patrick.Thompson
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Rubendunst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kipp Kunz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phillip Short
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roberto Castrodad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanner Stempel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bri Beltran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Burris
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Deal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Colaizzi
November 21, 2024

I came to your Lexus for the quality of product and service. You never disappoint. Thanks for your help... and thank your technician for the great work. More

by rt750
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 27, 2024

After visiting my local Toyota dealer for maintenance for my 2024 4Runner, I was very unhappy with the experience. I contacted Lexus to verify that they could provide any work on my vehicle being as they are More

by sndkrb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Rubendunst
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 24, 2024

Jason Peters is terrific. Very knowledgeable and helpful. A pleasure to work with. Always gives great service More

by RPTHRUSH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 04, 2024

Excellent Service writer who gets the job done in a very timely manner. Jason treats a customer as a real person not just a number. More

by Philly1950@icloud.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2024 -

Lexus Of Sarasota responded

Jason is truly a vital part of the team here at Lexus of Sarasota. We appreciate your kind words and look forward to serving you for years to come!

June 19, 2024

Jenny Bethell is the BEST! As the tech specialist, she was extremely knowledgeable and helpful in familiarization of my new NX350h. More

by Kay14
Recommend Dealer
Yes
Employees Worked With
Jenny Bethell
Jul 12, 2024 -

Lexus Of Sarasota responded

Jenny is fantastic! We are happy to her she took care of you - congratulations on your new NX350h!

May 06, 2024

Ever since Tanner was assigned as my new service advisor, he has always went above and beyond my expectations of what service advisor should be! Tanner is not only always courteous and professional, but a More

by Alexanderirlin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Stempel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2024 -

Lexus Of Sarasota responded

We are happy to hear that you enjoyed your service experiences with Tanner and the team. Thank you for choosing Lexus of Sarasota! If you have any further needs or questions, just let us know!

February 09, 2024

Treated very special at this dealership. Love going there for service. Will always work with me to do the best for the beat car ever made. I am so happy with my Lexus. More

by gregorygresh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Stempel
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Eldridge
Feb 20, 2024 -

Lexus Of Sarasota responded

Thank you for the great review! We’re so happy you enjoyed your experience with the team here at Lexus of Sarasota, we look forward to welcoming you back again for your future service appointments. Until then, let us know if there is anything you need!

December 06, 2023

Very responsive on sales. Service is above average for a dealership. But, after all, it should be. It’s a luxury brand. When asked if I wanted the vehicle washed after serv More

by Dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bri Beltran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2023 -

Lexus Of Sarasota responded

Dave, I am glad to hear you have had overall a positive experience with Lexus of Sarasota. I am disappointed to hear your car was not washed after service, as is it standard practice for all serviced cars to go through our wash. Thank you for pointing out something for us to focus our efforts in improving. We appreciate you, let us know if there is anything we can do for you!

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