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Lexus Of Sarasota
Sarasota, FL
8,192 Reviews
Welcome to Lexus of Sarasota, your full service Lexus dealer offering new Lexus, used luxury car sales, Lexus parts and accessories, financing and factory-trained service technicians. As a Lexus authorized dealership, we are committed to delivering exceptional service aimed at your complete satisfaction.
Our passion is providing you with a world-class ownership experience. We share the thrill you get from owning and driving a Lexus. Whether you come in for a new or pre-owned Lexus, to have your vehicle serviced or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 8,192 reviews
November 05, 2005
First of all I don't normally respond to surveys. My experience goes back a few weeks ago when my husband and I were shopping for a new car. The salesman was extremely knowledgeable and friendly. The p experience goes back a few weeks ago when my husband and I were shopping for a new car. The salesman was extremely knowledgeable and friendly. The problem we had was about availability. His sales manager (Billy Hell as we wanted to call him, as we watched him belittle our salesman from behind a glass partition) told him that the dealer my not even recieve 1 of the limited production SC430's we wanted and if they did he couldn't tell us when. We ended up buying the car in stock at Lexus of Ft. Myers the very next weekend for five hundred dollars under the list price. That next Tuesday our salesman called us to let us know that the mysterious Pebble Beach had arrived at their dealership. We told him too late. We should not have had to drive out of town to buy this car, and would have paid the list price for the convenience. We live in the same neighborhood as the owner and have mixed emotions about coming in for service. We rate sales a 10, sales management 0! More
by navgator
February 22, 2003
The buying process was ok. There is no high pressure but they have a "take it or leave it" attitude. Their dealer fees are outrageous. <br>The service department needs a lot of work. The service writer I they have a "take it or leave it" attitude. Their dealer fees are outrageous. <br>The service department needs a lot of work. The service writer I dealt with wasn't familiar with the Lexus warranty. It can take a long time to get a service appointment especially if you want a loaner car. If they make a mistake they are very worried that you will downgrade them on the survey. They will say that a poor survey can jeopordize their jobs even though they screwed up they still want high praise on their survey. Stay away! More
by sandman
