Lexus Of Sarasota
Sarasota, FL
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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During the past eight years, my wife and I have purchased four Lexus vehicles from Jack Mumaw, the Internet Sales Manager for Wilde Lexus of Sarasota. Although we live in Valrico, Florida and it takes us ove four Lexus vehicles from Jack Mumaw, the Internet Sales Manager for Wilde Lexus of Sarasota. Although we live in Valrico, Florida and it takes us over an hour to drive to the dealership in Sarasota, we prefer driving there instead of to the Lexus dealership in Tampa, which is much closer, because of the professional, helpful and friendly service we receive whether it be to have a vehicle serviced or to buy a vehicle. In particular, we always have had a positive experience in our dealings with the dealership beginning with Jack Mumaw. He is very professional, yet friendly. He worked with us by providing information on the models of the vehicles we were interested in purchasing and negotiated with us over the price in a fair and equitable manner. I would not hesitate to buy another vehicle from him, nor would I hesitate to recommend him or Wilde Lexus of Sarasota to friends or family members who are interested in leasing or purchasing a new or used vehicle. In fact, based on our recommendation, my brother-in-law recently bought a RX 350 from Jack Mumaw. More
Before I leased my first Lexus in 2005 I visited three other Lexus dealers. Wilde put me at ease in purchasing a new vehicle even though I was not ready to buy immediately. They were patient and worked w other Lexus dealers. Wilde put me at ease in purchasing a new vehicle even though I was not ready to buy immediately. They were patient and worked with me on price. I'm on my second lease vehicle and just purchased a third! I even drive 45 minutes in order to use this dealer even though another dealer is considered closer. More
Wilde Lexus of Sarasota lives up to the Wilde name. And if you are a long time Sarasota resident, you know that the Wilde name means excellent customer service and a store that's family owned. The employ if you are a long time Sarasota resident, you know that the Wilde name means excellent customer service and a store that's family owned. The employees at the store seem like they care about me, I'm not just an anominous customer, they treat me like a human being. Consider me a fan. More
I brought my car in for service.The ease from making my appointment to when the car was done couldn't have been any easier. Thank to all of you at Wilde Lexus P.S. my wife said this is the best car that appointment to when the car was done couldn't have been any easier. Thank to all of you at Wilde Lexus P.S. my wife said this is the best car that she has and the dealership is very accomadating. More
First of all I don't normally respond to surveys. My experience goes back a few weeks ago when my husband and I were shopping for a new car. The salesman was extremely knowledgeable and friendly. The p experience goes back a few weeks ago when my husband and I were shopping for a new car. The salesman was extremely knowledgeable and friendly. The problem we had was about availability. His sales manager (Billy Hell as we wanted to call him, as we watched him belittle our salesman from behind a glass partition) told him that the dealer my not even recieve 1 of the limited production SC430's we wanted and if they did he couldn't tell us when. We ended up buying the car in stock at Lexus of Ft. Myers the very next weekend for five hundred dollars under the list price. That next Tuesday our salesman called us to let us know that the mysterious Pebble Beach had arrived at their dealership. We told him too late. We should not have had to drive out of town to buy this car, and would have paid the list price for the convenience. We live in the same neighborhood as the owner and have mixed emotions about coming in for service. We rate sales a 10, sales management 0! More
The buying process was ok. There is no high pressure but they have a "take it or leave it" attitude. Their dealer fees are outrageous. <br>The service department needs a lot of work. The service writer I they have a "take it or leave it" attitude. Their dealer fees are outrageous. <br>The service department needs a lot of work. The service writer I dealt with wasn't familiar with the Lexus warranty. It can take a long time to get a service appointment especially if you want a loaner car. If they make a mistake they are very worried that you will downgrade them on the survey. They will say that a poor survey can jeopordize their jobs even though they screwed up they still want high praise on their survey. Stay away! More