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Lexus Of Sarasota
Sarasota, FL
8,167 Reviews
Welcome to Lexus of Sarasota, your full service Lexus dealer offering new Lexus, used luxury car sales, Lexus parts and accessories, financing and factory-trained service technicians. As a Lexus authorized dealership, we are committed to delivering exceptional service aimed at your complete satisfaction.
Our passion is providing you with a world-class ownership experience. We share the thrill you get from owning and driving a Lexus. Whether you come in for a new or pre-owned Lexus, to have your vehicle serviced or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 8,167 reviews
June 02, 2024
Awesome Staff with the knowledge to answer all my questions. The car is beautiful and I’m so happy to buy it. questions. The car is beautiful and I’m so happy to buy it. More
by 001darcy
Verified Customer
June 01, 2024
Sales staff excellent knowledgeable and professional. Would like to know pricing up front before all the additional costs Would like to know pricing up front before all the additional costs More
by Sburr1032
Employees Worked With
Other Employees :
Michael Armani
June 01, 2024
Everyone was great! The deal was fair and didn’t take all day, which is nice. Really a good experience. The deal was fair and didn’t take all day, which is nice. Really a good experience. More
by THEASHBYS1
Employees Worked With
Other Employees :
JT aka “Cool Breeze”
June 01, 2024
excellent customer service short time wait time Great price very good refreshments times frames are price very good refreshments times frames are More
by efrainvillage
June 01, 2024
Scott was super helpful - straight forward and a pleasure to do business with. The folks were friendly and it was quick and seamless, to do business with. The folks were friendly and it was quick and seamless, More
by lynyoungblood
Employees Worked With
June 01, 2024
Very pleasant sales room with knowledgeable salesman and no extra pressure. Probably my best carbuying experience ever no extra pressure. Probably my best carbuying experience ever More
by jjfuzak
June 01, 2024
Christopher was great to deal with; he answered every question I had and kept in contact with me with updates regarding my purchase. It was one of the best car-buying experiences I have ever had. question I had and kept in contact with me with updates regarding my purchase. It was one of the best car-buying experiences I have ever had. More
by tombucci
May 31, 2024
It was a great experience. Austin was attentive and professional. The Vehicle is in very good condition. Thank you so much to the Team for your great service. Austin was attentive and professional. The Vehicle is in very good condition. Thank you so much to the Team for your great service. More
by eddie10
May 31, 2024
Today is May 31, 2024 We owned a 2007 Toyota Camry for 17 years and that car never and I mean NEVER, gave us trouble. So, now that we are in our mid-sixties, we thought we'd upgrade to a Lexus. That said, 17 years and that car never and I mean NEVER, gave us trouble. So, now that we are in our mid-sixties, we thought we'd upgrade to a Lexus. That said, we purchased a 2019 Lexus GS 350 in mid-April of 2024 from LEXUS of SARASOTA. We chose the LEXUS of SARASOTA dealership because we assumed they had a good reputation. I mean, it's LEXUS of SARASOTA and they are selling the LEXUS brand. It's right here in the in the name, right? And the LEXUS motto is "The Relentless Pursuit of Perfection." How could we go wrong? The zero pressure salesman was great and that strategy was just what we needed to be encouraged to buy the first time we visited their showroom. Even waiting for the finance guy, SCOTTY BEST, didn't take that long. Overall that part of new car ownership process wasn't bad at all. However, once you own one of their vehicles and need help, well, lets just say you get completely ignored. A week after the new-to-us car was home, we realized we missed an appointment to have the windows tinted - unfortunately, we mixed up the day/date with another - that's on us. What's not on us is the fact that SCOTTY BEST does not return calls. Why am I calling out SCOTTY BEST? Because he seems to be the only guy at LEXUS OF SARASOTA that can reschedule this appointment for us - or so we have been told by their service department. And, after a whirlwind of endless signing-your-life-away of God knows what "paperwork" (and SCOTTY BEST's hurried process of it all) I guess he's our go-to guy for this appointment. I'd know more if I got a call-back! Both my husband and I have called multiple times and I've emailed multiple times as well: All without success. I've even emailed asking to be contacted by the dealership's manager with zero results. One time, I was able to explain the issue to a receptionist and she was kind enough to offer to hand deliver a memo with our informaiont to SCOTTY BEST, hoping to ensure he received our message but alas, even that wasn't worth SCOTTY BEST's time. The last time I called, I was put through to a random person in the Finance Dept. and did receive a call back but was unavailable at that moment (figures!) so the call went to voicemail. Unfortunately, the caller left no message and hasn't tried again. Nice attempt by that random person though and much appreciated since at least he or she tried, even if only once. We clearly should have consulted online reviews prior to dealing with LEXUS of SARASOTA, who, in our experience, use smoke and mirrors to get the sale done and then treat their after-sales customers like a sleazy, corner lot dealership would. More
by TropicsDweller
Employees Worked With
Scottie Best
May 31, 2024
Outstanding service from Brittany! She listened to my needs, offered great advice, and made the entire car buying experience enjoyable. I couldn't be happier with my new ride. Highly r She listened to my needs, offered great advice, and made the entire car buying experience enjoyable. I couldn't be happier with my new ride. Highly recommend! More
by NIKKILUM
Employees Worked With
