Lexus Of Sarasota

Ana blasted all of my preconceived expectations of buying a car out the window. She is empathetic, and listened intently to my needs in purchasing a new car. She was not pushy or hasty during our visit, pati a car out the window. She is empathetic, and listened intently to my needs in purchasing a new car. She was not pushy or hasty during our visit, patiently working through different cars on the lot, and allowing me time to digest information while considering the different possibilities available. When I spotted the car I eventually bought, Ana was quick to work through the details while still making me feel valued as a person. Anyone who visits Lexus Sarasota and has the pleasure of working with Ana will be better for it. Not only is she a fantastic saleswoman, but she makes you feel valued as an individual while going through the purchase experience. Honestly, I was not looking forward to going into a car dealership because of past negative experiences with sales individuals, and feeling like I was merely a number towards a quota. But Ana flipped my thinking, and made me feel heard. She did not try to oversell me on anything and listened to all my needs, working diligently give me the best car option and experience possible. Lexus of Sarasota is blessed to have such an emphatic and understanding saleswoman on its team. Thank you, Ana! More

Worse actitud ever. Since we work with customers she petty rude for just say less. Hopefully we will never meet again in this life Since we work with customers she petty rude for just say less. Hopefully we will never meet again in this life More

Daryl was fair. Lexus ...not so good. Bought out lease when time was up. paid for it. Got bills from Lex. Fin. asking for next payment with past due interest! Alr Lexus ...not so good. Bought out lease when time was up. paid for it. Got bills from Lex. Fin. asking for next payment with past due interest! Already paid for it!. Paperwork from Sar. Lex never got to Lex Fin. so there goes my credit rating ...and we paid cash. Had to get thru to finance. Phone system wont take calls but keeps repeating same message when you try to call in...over and over...someone is not watching the store down there. We need , and are actively looking for another Lexus. Would you buy from them? Hummmmm??? Leave messages...never get call back. Daryl did. Call in..get transferred. Never talk to real person, some voicemails dont even say who you are leaving messages for? . My time is valuable. Apparently business is good there...they must not need mine. 25 yr Lex owner must mean nothing. At least Cadillac dealers call back. More

Everyone was friendly and helpful. This is my second Lexus, had such great service with my first so I decided to stick with Lexus of Sarasota. This is my second Lexus, had such great service with my first so I decided to stick with Lexus of Sarasota. More

Johnathon was very friendly and relatable, always responsive to my messages or calls, no matter if he was working or not. He did everything he could to make the buying process as smooth as possible. responsive to my messages or calls, no matter if he was working or not. He did everything he could to make the buying process as smooth as possible. I’ll definitely be asking for Johnathon for my next purchase. More

David and Jaden were professional, friendly, knowledgable, and highly customer-focused throughout the sales and delivery process. knowledgable, and highly customer-focused throughout the sales and delivery process. More

Excellent customer service! Always experience 1st Class Customer professional relations. It’s a pleasure to recommend Lexus of Sarasota. Always experience 1st Class Customer professional relations. It’s a pleasure to recommend Lexus of Sarasota. More

Christopher was very kind and professional! Kenny Clark was also great! Thank you for the smooth and flawless purchase experience! Kenny Clark was also great! Thank you for the smooth and flawless purchase experience! More

The experience working with Jamie made leasing our car simple and stress free! Thank You! simple and stress free! Thank You! More