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Lexus Of Sarasota

Sarasota, FL

Overview
Employees
Reviews
Vehicles
4.7
8,321 Reviews
Welcome to Lexus of Sarasota, your full service Lexus dealer offering new Lexus, used luxury car sales, Lexus parts and accessories, financing and factory-trained service technicians. As a Lexus authorized dealership, we are committed to delivering exceptional service aimed at your complete satisfaction. Our passion is providing you with a world-class ownership experience. We share the thrill you get from owning and driving a Lexus. Whether you come in for a new or pre-owned Lexus, to have your vehicle serviced or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back.
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4883 Clark Road

Sarasota, FL

34233

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Showing 8,321 reviews

September 19, 2024

Ana I really great and helpful to both my husband and I! We got my favorite car! Jaden was also wonderful helping us learn about the GX. Both are excellent! More

by melodyhinkson
Recommend Dealer
Yes
Employees Worked With
Ana Lima
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaden (technology specialist)
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September 19, 2024

Ana is great and very helpful to my husband and I for getting my favorite car! Thanks Ana! You are excellent! More

by melodyhinkson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shaun Mathis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ana Lima
5.0
This rating includes all reviews, with more weight given to recent reviews.
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September 17, 2024

Helpful. Gracious. Will ask for Scott in The future Dean was very efficient and easy. More

by rseaton1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Franzinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dean Serafine
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 19, 2024 -

Lexus Of Sarasota responded

Thanks for the awesome review. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Let us know if there is anything else we can do for you!

September 17, 2024

Daryl was easy and efficient to work with. Daryl spoke with me ahead of time, making the process easy. More

by wendy25
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chuck Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daryl Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 19, 2024 -

Lexus Of Sarasota responded

Thank you for taking the time to give us your feedback. We’re glad to hear that you enjoyed your experience with Daryl and the team at Lexus of Sarasota, we hope to see you again soon!

September 16, 2024

Jamie was an outstanding salesperson to work with for the lease deal on my new Lexus ES! He found me the perfect car and worked out a no haggle, perfect deal. I would recommend Jamie and Lecus of Sarasota More

by aowen77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Lima
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Dickinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scottie Best
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Sep 23, 2024 -

Lexus Of Sarasota responded

Congratulations on your new Lexus and thank for recommending Lexus of Sarasota! We strive for excellent customer service and are happy to hear Jamie and the team achieved this with you. If there is anything else we can do for you, please let us know!

September 16, 2024

Brad, the salesperson, has not been responsive to calls or messages. Additionally, the finance person ran my credit twice without my consent 15 days after I purchased my car. Although they claim to have ch More

by KENIANUNEZ1
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Brad Smith
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scottie Best
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Sep 23, 2024 -

Lexus Of Sarasota responded

Kenia, thank you for bringing this to our attention. I’d like to apologize on behalf of our dealership team for the level of service you experienced. We strive for excellence in customer service, and we recognize we missed the mark here. Your business is very important to us, and we’d like to regain your trust, please reach out to me so we can address your concerns and make it right. – Kelly McAllister, Guest Relations Coordinator, kmcallister@lexusofsarasota.com, 941-924-3040

September 16, 2024

Professional, Friendly, Fair, attention to detail, Accommodating. Looking forward to doing business with Lexus of Sarasota in the future. More

by greyhound461
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenny Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Scherb
5.0
This rating includes all reviews, with more weight given to recent reviews.
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September 16, 2024

Justin was great. He made the entire process of buying the new car very easy. More

by MD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Noah Serafine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Scherb
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 23, 2024 -

Lexus Of Sarasota responded

Thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Justin and the team. We appreciate your business and look forward to working with you again in the future - until then, let us know if there is anything we can do for you!

September 15, 2024

Austin in excellent. The dealership needs a complete upgrade for a luxury firm. Also More convenient times for Complimentary washes needs to be offered. More

by RSCHOFIELD3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Penman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 23, 2024 -

Lexus Of Sarasota responded

We are happy to hear that Austin provided a positive buying experience. We appreciate your honest feedback and are happy to tell you that Lexus of Sarasota will being undergoing improvements in the new future! We look forward to welcoming you back to an updated dealership in the future. if there is anything else we can do for you, please let us know! – Kelly McAllister, Guest Relations Coordinator, kmcallister@lexusofsarasota.com or 941-924-3040, extension 1092

September 14, 2024

They went above and beyond to make a remote purchase comfortable and exciting. Ana is fantastic!!! Tracy too! And the finance manager. All were great!!! More

by Todd Rio
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chuck Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ana Lima
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Cobb
5.0
This rating includes all reviews, with more weight given to recent reviews.
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