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Lexus Of Sarasota

Sarasota, FL

4.7
8,198 Reviews
Welcome to Lexus of Sarasota, your full service Lexus dealer offering new Lexus, used luxury car sales, Lexus parts and accessories, financing and factory-trained service technicians. As a Lexus authorized dealership, we are committed to delivering exceptional service aimed at your complete satisfaction. Our passion is providing you with a world-class ownership experience. We share the thrill you get from owning and driving a Lexus. Whether you come in for a new or pre-owned Lexus, to have your vehicle serviced or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back.
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4883 Clark Road

Sarasota, FL

34233

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Showing 8,198 reviews

August 26, 2024

Excellent service by higly informed and competent people. We wete welcomed and serviced by highly profesdional salesman. Very happy i bought my Lexus there. More

by yhegazy2000
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2024 -

Lexus Of Sarasota responded

Thank you for sharing your experience with us – we are happy that you are happy! Our team strives to create great experiences for our customers, and your feedback makes it worth it. We look forward to welcoming you back to Lexus of Sarasota in the future!

August 26, 2024

My experience with my sales advisor Toby Gray, who was very professional and personable, and Lexus Of Sarasota staff has been the best vehicle purchase experience I have had in my 62 years. While Toby did More

by GeneF
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Noah Serafine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Toby Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Lingerfelt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Myke Tovar
Aug 27, 2024 -

Lexus Of Sarasota responded

Your kind words and recommendations mean the world to us. Hearing you felt completely satisfied with your purchase is exactly what we like to hear! We truly appreciate your business, if there is anything else we can do for you, just let us know!

August 25, 2024

It took a verrrry long time to get into the finance office. Other than that everything was verry professional and efficient. More

by melrobards
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Wolf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Kripas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2024 -

Lexus Of Sarasota responded

Thank you for taking the time to share a review! We are always looking to improve our guest experience, and we appreciate your honest feedback. Let us know if there is anything else we can do for you!

August 25, 2024

Ana blasted all of my preconceived expectations of buying a car out the window. She is empathetic, and listened intently to my needs in purchasing a new car. She was not pushy or hasty during our visit, pati More

by Markelliotfinley
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shaun Mathis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ana Lima
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noah Serafine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scottie Best
Aug 27, 2024 -

Lexus Of Sarasota responded

On behalf of us at Lexus of Sarasota, thank you for sharing this great review about your experience here at Lexus of Sarasota! We are thrilled that you enjoyed your experience with Ana and the team. We can't thank you enough for your kind words, the team looks forward to working with you again in the future - until then, let us know if there is anything we can do for you!

August 24, 2024

Worse actitud ever. Since we work with customers she petty rude for just say less. Hopefully we will never meet again in this life More

by jaimebarrios17
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ana Lima
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Dickinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Dennis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2024 -

Lexus Of Sarasota responded

Thank you for taking the time to provide us with this feedback, we sincerely apologize that your experience did not meet your expectations or our standards. We take customer feedback to heart and would love to learn more about your experience so we can improve our services. Please contact us at your earliest convenience kmcallister@lexusofsarasota.com or 941-924-3040, extension 1092 so we can make this right! – Kelly McAllister, Guest Relations Coordinator

August 23, 2024

Great experience. Salesman Tom did an excellent job of keeping me informed during the process of getting my car delivered More

by nrwaddell79
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom McOmber
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 23, 2024

Daryl was fair. Lexus ...not so good. Bought out lease when time was up. paid for it. Got bills from Lex. Fin. asking for next payment with past due interest! Alr More

by ESP831
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Daryl Williams
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Durso, Scottie Best
Aug 27, 2024 -

Lexus Of Sarasota responded

We are sorry to hear about your experience; this is not the level of service we strive to provide as a Lexus Dealership. We are constantly looking at ways to improve our service and would like to understand your experience better. Please do contact us so we can address the issue. - Kelly McAllister, Guest Relations Coordinator, kmcallister@lexusofsarasota.com, 941-924-3040, extension 1092

August 22, 2024

Johnathon was very friendly and relatable, always responsive to my messages or calls, no matter if he was working or not. He did everything he could to make the buying process as smooth as possible. More

by jackie.barton1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnathon Bixby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaden Shelburn ⭐️⭐️⭐️⭐️⭐️
Aug 27, 2024 -

Lexus Of Sarasota responded

We couldn’t be happier that Johnathan provided you with a great car buying experience. He is a real asset, and we are lucky to have him on the Lexus of Sarasota team. We hope you are enjoying your new Lexus, please come back to visit anytime!

August 22, 2024

Everyone was friendly and helpful. This is my second Lexus, had such great service with my first so I decided to stick with Lexus of Sarasota. More

by MarilynWhitler
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ana Lima
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2024 -

Lexus Of Sarasota responded

Lovely picture - congratulations on your new Lexus! We appreciate your loyalty to Lexus of Sarasota. Ana and the team thank you for your continued support! Let us know if there is anything else we can do for you!

August 21, 2024

David and Jaden were professional, friendly, knowledgable, and highly customer-focused throughout the sales and delivery process. More

by Alane21
Recommend Dealer
Yes
Employees Worked With
David Chilovich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2024 -

Lexus Of Sarasota responded

We are so lucky to have such an amazing team here at Lexus of Sarasota, I am grateful that their dedication to quality service was evident in your visit. Thank you for taking the time to share your great experience with us and the community!

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