Lexus Of Sarasota

I had selected the car and put a deposit on it as I did not have adequate time to complete the purchase on that day. I scheduled an alternate day to complete the transaction. It took 3 1/2 hours to complet not have adequate time to complete the purchase on that day. I scheduled an alternate day to complete the transaction. It took 3 1/2 hours to complete the transaction. I was paying cash, yet I waited an inordinate amount of time for an available “finance manager “. I have extensive experience run a business as a former CFO for a large company. There was no excuse for this execution. Jonathan Bixby was attentive and excellent, however, it was clear he had no influence on the poorly run business. This is not my first Lexus, prior to this, my experience has been a 10. More

Answered all of my questions and was whiling to work around me living in a different city! Toby was amazing! around me living in a different city! Toby was amazing! More

You have very good for my car. The deal ,service and people very friendly .I’m been back some days The deal ,service and people very friendly .I’m been back some days More

We had a very bad experience with a dealership colocated to Lexus of Sarasota and decided to test drive a Lexus …Brittany greeted us and we test drove the RX350…she was courteous, professional and actually to Lexus of Sarasota and decided to test drive a Lexus …Brittany greeted us and we test drove the RX350…she was courteous, professional and actually listened to what we wanted. She made the entire process go smoothly. We bought that day and have been very pleased! More

VERY FRIENDLY & POLITE TO ALL ! FRIENDLY RECEPTION & STAFF . EVERYONE IS VERY GOOD IN TALKING TO CLIENTS & FRIENDS . ALL SEEM HAPPYTO HELP AND SERVE ALL GUESTS . FRIENDLY RECEPTION & STAFF . EVERYONE IS VERY GOOD IN TALKING TO CLIENTS & FRIENDS . ALL SEEM HAPPYTO HELP AND SERVE ALL GUESTS . More

Jamie is extremely customer friendly; made the process of getting a new car extremely easy; found my “wishlist” car and kept me abreast of all the processes from start to finish. Jamie even initiated the pa getting a new car extremely easy; found my “wishlist” car and kept me abreast of all the processes from start to finish. Jamie even initiated the paperwork ahead of my car pickup streamlining the processes when I arrived at the dealership. Jamie greeted me warmly upon my arrival at the dealership, showed me my gorgeous new car that he had beautifully detailed and had ready for me. Jamie provided an introduction to everyone that would help me at the dealership…all were very friendly and knowledgeable….Noah was very helpful in guiding me to select the right services with my new car and Jayden was awesome at describing and teaching all of the amazing technology capabilities available in my new Lexus. Jayden does a wonderful job of making the technology available in the Lexus easy to understand and sets everything up so you are ready to take advantage of it the minute you drive off in your new Lexus. I had a wonderful experience at Lexus of Sarasota and can’t believe how easy Jamie and everyone made the process of getting a new car. I especially appreciated all the courtesies and help, as I lost my car in the hurricane. Everyone was sympathetic and so very helpful. I would definitely recommend Lexus of Sarasota to everyone, and my new Lexus is far exceeding all of my expectations. More

Very pleased with my dealings with Lexus of Sarasota. This is the second car I have purchased from Jonathon and Lexus of Sarasota. Thanks!! This is the second car I have purchased from Jonathon and Lexus of Sarasota. Thanks!! More

After visiting my local Toyota dealer for maintenance for my 2024 4Runner, I was very unhappy with the experience. I contacted Lexus to verify that they could provide any work on my vehicle being as they are my 2024 4Runner, I was very unhappy with the experience. I contacted Lexus to verify that they could provide any work on my vehicle being as they are in the same family as Toyota. I did this similarly for many years bringing my Honda to Acura for service. The experience at Lexus was a 180 degree opposite of the local Toyota dealer. Smiling, friendly and helpful people throughout the Lexus dealership. Particularly Lisa Rubendunst in service. What a wonderfully pleasant person! For those of you with Toyotas, I would recommend you skip the over-crowded, irritable service dept at Toyota and move on up! More

I wish there were 10 stars to give out. Ana Lima would deserve all of them. I have been looking for a new car for sometime, multiple sales people and no one made me feel as special as she Ana Lima would deserve all of them. I have been looking for a new car for sometime, multiple sales people and no one made me feel as special as she did. I was starting to give up on buying a car, until I saw her in the showroom. I told my husband that I wanted her to help us. She started out asking great about what I wanted as features in a car and provided excellent suggestions that Help us find the perfect car. She knows the Lexus product so well that we felt confident with everything that she told us. She made us feel more like friends than just customers. We couldn’t have asked for a better person to make our purchase run so smooth. Her manager Shaun was awesome too. He was very understanding of what we needed to made this purchase happen. I loved that he came out of his office to introduce himself. Little things like that are why we came back for another purchase in Sarasota. Jaden was so enthusiastic about showing me my new car, it made the process amazing! Love that kid!! And last but not least, the financial Manager Chuck was very detailed and knowledgeable about the process and walking us through all the paperwork. I am completely sold on the Lexus product and will never go anywhere else but Lexus if Sarasota. It was worth the drive up there. Thank you to everyone!! More

All I can say is WOW, I have waited a couple days to write this and my wife and I are still over the top with the fantastic service we got from Ana, she made buying our new car a wonderful experience. write this and my wife and I are still over the top with the fantastic service we got from Ana, she made buying our new car a wonderful experience. Ana Lima is a no pressure saleslady that knows her stuff. she knew the cars inside and out, all the options and functions. My wife Michelle felt so at ease and it all was because of Ana. She made this sale happen no question about it. Thank you Ana!!!! The Sales Leader Shaun was also extremely nice and a true pleasure to deal with. Its very unusual to find a sales team like this. They made us feel special, and it was so nice to get service like that. Lexus of Sarasota needs to keep these guys forever!!!!! they make your whole dealership shine!!! Thank you, Shaun!!! Jaden Shelburne was a real help to Michelle showing her the new car and how to work the screens, and how to setup the phone app. he even had a bad injury to his thumb but you couldn't tell because he was so focused with getting my wife setup correctly with her new ride. Very nice job Jaden. Christopher Lima, was a class act. He was speaking to me as my wife was getting her training on the car. He didn't have to say anything to me, but being the high quality salesman that he is, he made sure that we had a great experience at Lexus of Sarasota. Thank you to everyone, that made our car buying experience the best it could be. its no wonder why we stay with Lexus. More