Lexus Of Sarasota

I felt deceived and played. Wanted to buy the car in cash, I was asked to do “them a favor” and make at least 4 payments and than purchase the car in cash. I did received the pu Wanted to buy the car in cash, I was asked to do “them a favor” and make at least 4 payments and than purchase the car in cash. I did received the purchase agreement week later, which was on usb port: by the time I reviewed the purchase agreement, I received the bank statement and found it out that I was charged over $13,000 more than the price of the vechicle. My husband and myself had to go back to the dealership, talk with the financial director, who actually helped us to initiate the process of money return, who told us it might take 4-6 weeks. 2 weeks already passed and I have received only one response that smallest amount of the money will be returned, and it will take 6-8 weeks. In meantime, I requested if Damon can mail me the valve stem caps, 2 weeks later no results. I am very disappointed by this dealership which again proved that they do not care about anything just to take your money. More

Muy contento y satisfecho con el servicio gracias A Ana Lima por toda su ayuda gracias Lima por toda su ayuda gracias More

They are always very friendly and helpful with our needs and getting us what we wanted! and getting us what we wanted! More

John Taylor was the best! Was honest and helpful. 100% recommend, made my first car buying experience a great one! Was honest and helpful. 100% recommend, made my first car buying experience a great one! More

Daryl was efficient, knew his product very well. He followed up to be sure everything was fine with the car He followed up to be sure everything was fine with the car More

Chris Lima and his team went beyond my expectations when purchasing my 2024 RX350H. Many thanks to Chris and hus team. Bob Newman purchasing my 2024 RX350H. Many thanks to Chris and hus team. Bob Newman More

I thought Devyn was pleasant and helpful, and knew about the product. I was pleased by the new hybrid Lexus offers. I never felt pressured during the whole sales and delivery process. I'd recommend him to the product. I was pleased by the new hybrid Lexus offers. I never felt pressured during the whole sales and delivery process. I'd recommend him to anyone who plans to shop for a car there. Why I gave the Lexus of Sarasota only four stars, is by the time you get to Jaden, you can be worn out. This is my third Lexus. This last one, came with a totally different dashboard. By the time you have Jaden get to this you're worn out and can't absorb it well. Maybe if might be good idea to work out simple diagrams of the dash, and other matters that will be a place to to take notes on, and make it easier to learn.to help you transition until you have time to read the manual, etc. I think it would easier on Jaden, too...nice guy. I want to thank the cookie lady. She makes really good cookies. More

Eric was an Awesome! He mad the experience comfortable and seamless. His attention to detail stood out and he answered all questions that I threw at him. It was a GREAT He mad the experience comfortable and seamless. His attention to detail stood out and he answered all questions that I threw at him. It was a GREAT experience. More

Nice interior good salesman quick and easy no pressure. I will return the the dealership if needed. I will return the the dealership if needed. More

Jason Peters is terrific. Very knowledgeable and helpful. A pleasure to work with. Always gives great service Very knowledgeable and helpful. A pleasure to work with. Always gives great service More