Lexus Of Sarasota

Austin was great. Another salesperson was quite rude and not helpful. The place is not great as they are doing construction work but I’m sure it will be great once don Another salesperson was quite rude and not helpful. The place is not great as they are doing construction work but I’m sure it will be great once done More

First time customer and was very satisfied with the buying experience. Ana Lima kept me informed the entire time and all the staff were very professional. buying experience. Ana Lima kept me informed the entire time and all the staff were very professional. More

Everything was perfect, job was completed sooner than expected Service advisor was very helpful and kept me informed on everything going on with the vehicle expected Service advisor was very helpful and kept me informed on everything going on with the vehicle More

Professional, patient and extremely knowledgeable. We are so pleased with our relationship with Devyn. Our third Lexus and will not be our last. Great service. We are so pleased with our relationship with Devyn. Our third Lexus and will not be our last. Great service. More

BUYER BEWARE. Before you do business with Lexus of Sarasota make sure you are comfortable with their ethics & how they have treated other customers when problems Before you do business with Lexus of Sarasota make sure you are comfortable with their ethics & how they have treated other customers when problems arise. I took my vehicle in for a 5 MPH collision repair (someone backed into me). I had 4 issues that were not a problem before I took the vehicle in for the repair, but were a problem when I picked it up. 2 of those issues they fixed in a relatively quick timeframe. The 3rd issue I didn’t them on push, I fiqured I needed to pick my battles. The 4th item their service department quoted me $3600 for a problem that did not exist when the vehicle went in, but was a problem after I picked the up vehicle. Lexus of Sarasota seems to think it is merely a coincidence that two parts that basically perform the same function (a left and right subassembly) both happen to go bad at the exact same time, even though they were working in the area of those parts on the vehicle during the initial repair. That doesn’t sound like a coincidence to me but I am the one left having to pay for this expensive repair, that it appears to me, they caused. If this is the way Lexus of Sarasota treats people then it also makes me question how their parent company, Morgan Automotive Group, treats customers at all their dealerships. More

Very professional and knowledgeable. The process took some time, but every person I spoke with was very pleasant. The process took some time, but every person I spoke with was very pleasant. More

Could not have been better! Jamie made a task that most people dread, easy and painless. Jamie made a task that most people dread, easy and painless. More

great service with a pleasant buying experience . Also very knowledgeable technical support person who helped us learn how to operate the electronic system Also very knowledgeable technical support person who helped us learn how to operate the electronic system More

Really great experience in purchasing the car. Austin and Ross were wonderful to work with. They both were extremely welcoming, friendly, helpful, and able to answer all of our questions. Their fo Austin and Ross were wonderful to work with. They both were extremely welcoming, friendly, helpful, and able to answer all of our questions. Their follow up after our initial visit and purchase Was exceptional. I would recommend both Austin and Ross and the Lexus dealership to anybody that was Looking to purchase a Vehicle More

Jamie went above and beyond to find the car I wanted and in a relatively short amount of time. His performance was platinum level. in a relatively short amount of time. His performance was platinum level. More