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Lexus Of Sarasota

Sarasota, FL

4.7
8,163 Reviews
Welcome to Lexus of Sarasota, your full service Lexus dealer offering new Lexus, used luxury car sales, Lexus parts and accessories, financing and factory-trained service technicians. As a Lexus authorized dealership, we are committed to delivering exceptional service aimed at your complete satisfaction. Our passion is providing you with a world-class ownership experience. We share the thrill you get from owning and driving a Lexus. Whether you come in for a new or pre-owned Lexus, to have your vehicle serviced or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back.
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4883 Clark Road

Sarasota, FL

34233

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Showing 8,163 reviews

September 16, 2024

Jamie was an outstanding salesperson to work with for the lease deal on my new Lexus ES! He found me the perfect car and worked out a no haggle, perfect deal. I would recommend Jamie and Lecus of Sarasota More

by aowen77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Lima
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Dickinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scottie Best
Sep 23, 2024 -

Lexus Of Sarasota responded

Congratulations on your new Lexus and thank for recommending Lexus of Sarasota! We strive for excellent customer service and are happy to hear Jamie and the team achieved this with you. If there is anything else we can do for you, please let us know!

September 16, 2024

Brad, the salesperson, has not been responsive to calls or messages. Additionally, the finance person ran my credit twice without my consent 15 days after I purchased my car. Although they claim to have ch More

by KENIANUNEZ1
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Brad Smith
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scottie Best
Sep 23, 2024 -

Lexus Of Sarasota responded

Kenia, thank you for bringing this to our attention. I’d like to apologize on behalf of our dealership team for the level of service you experienced. We strive for excellence in customer service, and we recognize we missed the mark here. Your business is very important to us, and we’d like to regain your trust, please reach out to me so we can address your concerns and make it right. – Kelly McAllister, Guest Relations Coordinator, kmcallister@lexusofsarasota.com, 941-924-3040

September 16, 2024

Professional, Friendly, Fair, attention to detail, Accommodating. Looking forward to doing business with Lexus of Sarasota in the future. More

by greyhound461
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenny Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Scherb
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 16, 2024

Justin was great. He made the entire process of buying the new car very easy. More

by MD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Noah Serafine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Scherb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2024 -

Lexus Of Sarasota responded

Thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Justin and the team. We appreciate your business and look forward to working with you again in the future - until then, let us know if there is anything we can do for you!

September 15, 2024

Austin in excellent. The dealership needs a complete upgrade for a luxury firm. Also More convenient times for Complimentary washes needs to be offered. More

by RSCHOFIELD3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Penman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2024 -

Lexus Of Sarasota responded

We are happy to hear that Austin provided a positive buying experience. We appreciate your honest feedback and are happy to tell you that Lexus of Sarasota will being undergoing improvements in the new future! We look forward to welcoming you back to an updated dealership in the future. if there is anything else we can do for you, please let us know! – Kelly McAllister, Guest Relations Coordinator, kmcallister@lexusofsarasota.com or 941-924-3040, extension 1092

September 14, 2024

Eric salesman was fantastic. So was Jason sales manager. They both provided excellent customer service. Thank you guys! More

by art.siebenaler
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Gruendl
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 14, 2024

They went above and beyond to make a remote purchase comfortable and exciting. Ana is fantastic!!! Tracy too! And the finance manager. All were great!!! More

by Todd Rio
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chuck Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ana Lima
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Cobb
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 13, 2024

I had the pleasure of meeting with Ana Lima during the purchase of my IS 350 F Sport. I was truly impressed by her professionalism and extensive knowledge, which prompted me to leave a review at the deale More

by davidjulius216
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ana Lima
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad McLean
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 12, 2024

Very organized process. Great communication. Car was ready upon arrival. Carl is the salesperson that you hope for. More

by thomasjholley
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chuck Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Leblanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 11, 2024

David C was our salesman. Professional attitude, Informed us about the Lexus 360h and answered all the questions we had throughput the sales process. Excellent communication! More

by skfranzen
Recommend Dealer
Yes
Employees Worked With
David Chilovich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2024 -

Lexus Of Sarasota responded

Congratulations on your new Lexus! Thank you for your excellent review. We appreciate your business, and David looks forward to working with you again in the future - until then, let us know if there is anything we can do for you!

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