Lexus Of Sarasota

I came to your Lexus for the quality of product and service. You never disappoint. Thanks for your help... and thank your technician for the great work. service. You never disappoint. Thanks for your help... and thank your technician for the great work. More

Carl was wonderful. Very knowledgeable and helpful when I was trying to decide which car to purchase. Very knowledgeable and helpful when I was trying to decide which car to purchase. More

Found everything about my recent purchase handled by knowledgeable and over the top courtesy ! Will refer and recommend the Sarasota store to all who admire my new car ! The transaction was without flaw knowledgeable and over the top courtesy ! Will refer and recommend the Sarasota store to all who admire my new car ! The transaction was without flaw . Thanks More

Disappointed the car we wanted and waited two months for was unable to be delivered, but we still got good value and liked Carl, our salesman. was unable to be delivered, but we still got good value and liked Carl, our salesman. More

It was a pleasant experience all around! They went the extra mile with service and extras. They went the extra mile with service and extras. More

Muy feliz con su atención, El servicio de Ana es excepcional, fue muy amable y atenta en todo momento. Habla español e inglés, lo cual fue un plus excelente al momento de darnos toda la información excepcional, fue muy amable y atenta en todo momento. Habla español e inglés, lo cual fue un plus excelente al momento de darnos toda la información a mi esposo y a mi, ¡Gracias por una gran experiencia! More

Jamie was Fantastic. He not only was patient with us , he’s very knowledgeable and helpful in guiding us to the perfect car . He not only was patient with us , he’s very knowledgeable and helpful in guiding us to the perfect car . More

Easy to work with . No pressure sales . Wonderful service and call backs . Very knowledgeable sales department No pressure sales . Wonderful service and call backs . Very knowledgeable sales department More

Initial observation was Kaleb is young, pressuring potential buyers will be his approach. It was not that way. He showed us what we asked, answered the questions we had or got the answers, and respec potential buyers will be his approach. It was not that way. He showed us what we asked, answered the questions we had or got the answers, and respected our relationship as seniors looking for a new vehicle without being the young pushy salesman we were expecting. Very respectful, helpful and "patient" - I'm not a patient person myself at times and he detected and adjusted to that in a very understanding manner. It was a delight working with Kaleb. And of course Shaun was......ok. Just joking. It was obvious where Kaleb got his manners; Shaun was a pleasure to work with and took care of my wife's and my concerns. Very professional. Chuck was superb. He seemed as excited as us that we were getting a new car. He explained all the processes and options very well and completed the dreaded signing in a methodical, well understood manner so the process was smooth. Jaden's explanation of the car and the features was Outstanding. Even well after closing, he took the time to show us every feature, answer every question, register phone with Lexus vehicle - and he never gave the impression that we were on his time. Super friendly, seemed very knowledgeable, and was very professional. The most pleasant vehicle purchase experience every - and I have had a few. More

Austin needs to learn more about the vehicles he sells: he told us the RX350 we bought did NOT have a garage door opener even though it was listed as having that feature on the dealership’s website. We ha he told us the RX350 we bought did NOT have a garage door opener even though it was listed as having that feature on the dealership’s website. We had a 30 minute discussion about this and Austin was adamant that this car did NOT have the garage door opener, he could NOT install one on the car, and he refused to adjust the price for this feature NOT being one the car. However, Jaden the Technology Expert told us it DID have the garage door opener and he showed us where it is located on the car; Jaden was correct and we programmed the car to open our garage door. Jordan (the deal closer) didn’t ask us for any money to pay for the car —- we had to TELL him that we had not paid for the car. We could have walked right out the door and not paid a dime — but after we told Austin and Jordan we had NOT paid for the car, they produced the final accounting sheet and we wrote the check for the car. Amazing. Jaden was very patient, and he was an excellent teacher. GIVE HIM A RAISE.!! More