Lexus Of Orland

Great service with minimal waiting Very courteous service personnel. Vehicle has been kept in excellent shape. Although, I did not have an appointment, I was greeted by very friendly se Very courteous service personnel. Vehicle has been kept in excellent shape. Although, I did not have an appointment, I was greeted by very friendly service representatives. I received immediate attention. Thank you. More

Painless Very satisfied, one hour in and out. Needed battery, worked while waited and appreciated the free Wifi. Every was nice and I had a good experience. Very satisfied, one hour in and out. Needed battery, worked while waited and appreciated the free Wifi. Every was nice and I had a good experience. More

Service advisor I received excellent service from Tim Kosiba. He was courteous, professional, knowledgeable and very helpful! He kept me informed every step of the I received excellent service from Tim Kosiba. He was courteous, professional, knowledgeable and very helpful! He kept me informed every step of the way!!! All More

Buying out first brand new car Great and friendly experience as first time buyers of a brand new car. I would recommend Lexus and Sammie to anyone who is in the market for any car. Great and friendly experience as first time buyers of a brand new car. I would recommend Lexus and Sammie to anyone who is in the market for any car. New or used. More

Made us feel like family! I felt comfortable as soon as I walked in. My husband started talking to the manager and that was when we met Sammie. Sammie took the time to find o I felt comfortable as soon as I walked in. My husband started talking to the manager and that was when we met Sammie. Sammie took the time to find out what we were looking for showed us what was available at hand and immediately started his search to find what we wanted. Jimmy McColgan also sat and talked with us. Between the two we felt very comfortable in making a purchase at the Orland dealership and felt no need to go anywhere else. More

Regular maintenance Mike was very courteous and kept me informed on timeframe. He knew I was tight on time and since all the drivers were out he made sure my car was wor Mike was very courteous and kept me informed on timeframe. He knew I was tight on time and since all the drivers were out he made sure my car was worked on immediately. More

Always good service We were having problems where the car would break unexpectedly, and the BSM would flash unexpectedly and there was nothing around. The technician kept We were having problems where the car would break unexpectedly, and the BSM would flash unexpectedly and there was nothing around. The technician kept digging u til he found the problem. Excellent job. More

Excellent Service On January 2, 2019, I was involved in a really bad car accident resulting in total loss of my previous vehicle. This is not how I planned to begin 201 On January 2, 2019, I was involved in a really bad car accident resulting in total loss of my previous vehicle. This is not how I planned to begin 2019. Orland Park took my mind off all my troubles when I saw the RX 350. It was exactly what I wanted. Bob the manager took time out his busy schedule to help me with obtaining information for the insurance company. Victor my salesman provided me with A+ service from beginning to end. I can't forget Martha shes great at what she does and helped me with closing the deal in addition to easing my stress and anxiety. This is the best customer service I have ever received from a Lexus Dealership. Orland Park has a great team. More

Mike was great! Mike informed me of all my options. He was great ! Service great from start to finish I was in and out in no time which I loved. Any service person at Mike informed me of all my options. He was great ! Service great from start to finish I was in and out in no time which I loved. Any service person at Lexus Orland is always great. Everyone is polite and friendly. More

Check up I went into Lexus of Orland for my 25000 check to and my service rep Morgan lee was awesome. I had a time table u had to keep and she made sure servic I went into Lexus of Orland for my 25000 check to and my service rep Morgan lee was awesome. I had a time table u had to keep and she made sure service was done in the window I needed. They will be my service of choice and Morgan is my rep . More