
Lexus Of Orland
Orland Park, IL
Filter Reviews by Keyword
By Type
Showing 2,525 reviews
Great customer service as usual My sales Rep Monique is the best! Whenever I have concerns I call her and she takes care of my needs. She recognizes me after 3 years and it's a plea My sales Rep Monique is the best! Whenever I have concerns I call her and she takes care of my needs. She recognizes me after 3 years and it's a pleasure stopping by for service. I love my free washes as well. More
Great car & Great Deal I got a great car and a great deal at Lexus of Orland. My Certified GS 350 was in mint condition with low miles, and I was able to get it at a very go I got a great car and a great deal at Lexus of Orland. My Certified GS 350 was in mint condition with low miles, and I was able to get it at a very good price. More
A poorly managed place This place is not well managed. Some managers’ are proud themselves but their interpersonal skills are rather poor. Conflicting information were rece This place is not well managed. Some managers’ are proud themselves but their interpersonal skills are rather poor. Conflicting information were received from different employees. More
Frustrating Out of Town Buying Experience I was searching for a specific Lexus RX350 on cars.com and found one at Lexus of Orland. I flew in from out of town to purchase the car. This is my fi I was searching for a specific Lexus RX350 on cars.com and found one at Lexus of Orland. I flew in from out of town to purchase the car. This is my first time buying a Lexus, and I expected more professional and timely service. Eventually everything was made right, but it certainly could have been a smoother and more satisfying experience. I do like the car, but would definitely think twice before recommending this experience/dealership to anyone else. More
Great experience as always! I've come to expect friendly and professional service from Lexus of Orland and this experience proved that true. Everyone involved went above and beyo I've come to expect friendly and professional service from Lexus of Orland and this experience proved that true. Everyone involved went above and beyond to make sure all our needs were met. Thank you Lexus of Orland! More
Excellent Everyone was very helpful and very accommodating. My appointment with schedule on time my test drive was good I have no complaints Thank you for your Everyone was very helpful and very accommodating. My appointment with schedule on time my test drive was good I have no complaints Thank you for your service More
ultra expensive repair prices/politics The workers are very pleasant but the repair prices were too high. Iwas also deeply offended by the TV station being on Fox news. The workers are very pleasant but the repair prices were too high. Iwas also deeply offended by the TV station being on Fox news. More
Very good Servicer had a great attitude. Informative regarding services needed and costs. Gave expected wait time. Staff in waiting room also very courteous. Co Servicer had a great attitude. Informative regarding services needed and costs. Gave expected wait time. Staff in waiting room also very courteous. Coffee was great. More
I was out in a timely matter and well informed I don’t remember the guy name but he was very detailed. I was out of the dealer service in a timely matter. I felt very welcomed while waiting for m I don’t remember the guy name but he was very detailed. I was out of the dealer service in a timely matter. I felt very welcomed while waiting for my car to be serviced More
Overall good As usual, overall good experience although after the oil change there was a oil scent left inside the car for few days. Also did not wash the car afte As usual, overall good experience although after the oil change there was a oil scent left inside the car for few days. Also did not wash the car after completing the service. More