Lexus Of Orland

Great Experience Was there for a recall and the experience was great. Comfortable lounge and great customer service. Kathy was very nice and helpful. Would recommend t Was there for a recall and the experience was great. Comfortable lounge and great customer service. Kathy was very nice and helpful. Would recommend to others. More

Service Feedback Service was excellent. I had an Emergency car problem and came in without an appointment and was promptly Serviced. Tony was my Service Advisor.. Service was excellent. I had an Emergency car problem and came in without an appointment and was promptly Serviced. Tony was my Service Advisor.. I will be back again.. More

Lady in Waiting The service here is always great.The staff is friendly, informed and accommodating. I was constantly updated regarding needed services and estimated t The service here is always great.The staff is friendly, informed and accommodating. I was constantly updated regarding needed services and estimated time of repair. The waiting area is comfortable and offers refreshments. Jim Boulos was helpful and a great person with whom to deal. More

Recall appointment for passenger side air bag Service rep, Tony very personable. Mechanic corrected airbag replacement in a timely matter. There was no charge. I was very pleased as always, deal Service rep, Tony very personable. Mechanic corrected airbag replacement in a timely matter. There was no charge. I was very pleased as always, dealing with Lexus of Orland. More

Great Service! Awesome dealership!! They work with you and are very professional from the Sales Consultant Sammy to all those who work in the process of getting the Awesome dealership!! They work with you and are very professional from the Sales Consultant Sammy to all those who work in the process of getting the deal done!!!!! I’m very pleased!! More

Great Sales/Customer Service! We met with Chris after driving in from Michigan and he was so helpful in our purchase process! He explained the vehicles and sale process so well, an We met with Chris after driving in from Michigan and he was so helpful in our purchase process! He explained the vehicles and sale process so well, and without any pressure whatsoever. After the sale, he has been more than willing to communicate further with us regarding some different features of the vehicle. I would highly recommend him as your person to contact for your next vehicle! Thanks again Chris! Mike and Jeannie Depoian More

Professional presentation Victor Natour listened to what we were looking for, and matched it to the inventory available, without trying to waste our time, but showing us things Victor Natour listened to what we were looking for, and matched it to the inventory available, without trying to waste our time, but showing us things we were not interested in. He answered our questions knowledgeably and professionally. Bob Vitorrio worked with us, allowing us time to think things over without trying to do a hard sell, he also told us what he needed if we decided to go ahead with our purchase, so we saved time by not having to run around trying to get all the paperwork in order. On the finance Mike Bannos was very efficient. And lastly Lorenzo Lowery did an excellent job in going through the technical operation of all the computerized systems. More

Great Customer Service and friendly staff I live in Michigan and found the Lexus on Autotrader. After speaking with Aiman and discussing the car we decided to purchase it. When we arrived to t I live in Michigan and found the Lexus on Autotrader. After speaking with Aiman and discussing the car we decided to purchase it. When we arrived to the dealership we were met with very accommodating and friendly people. They had the car washed and ready for a test drive. Aiman went with us and described the features as we were driving. He was very helpful in helping us understand the features of the car. When we returned I noticed some tar that was at the bottom near the front door. They quickly took it back and cleaned it off. The car was exactly how it was represented by Aiman. Aiman then passed us on to Mike to complete the paperwork. Mike had everything ready for us. There was no waiting around and no additional costs that added to the price we agreed on. Mike made the final transaction smooth and easy. At the end of the purchase they went through the entire car feature by feature and showed us how to operate each feature. They allowed us to ask questions and we never were rushed. It was a great car buying experience. More

Outstanding Dealership Every visit the customer service is outstanding. Personnel is attentive to your needs. Waiting room is comfortable with refreshments, free WiFi. You Every visit the customer service is outstanding. Personnel is attentive to your needs. Waiting room is comfortable with refreshments, free WiFi. You cannot go wrong with choosing this dealership. More

Happy to be a Lexus customer The service department was very helpful and I am a happy customer. the took the time out to let me know the status of my car. The service department was very helpful and I am a happy customer. the took the time out to let me know the status of my car. More