Lexus Of Orland

The guy who assisted me was professional and helpful. Lexus of Orland Psrk always present professionalism at all times and they are timely with their services. Whenever i have to visit Lexus its never a b Lexus of Orland Psrk always present professionalism at all times and they are timely with their services. Whenever i have to visit Lexus its never a bad experience. More

It was Great! It was a Great,no pressure experience in purchasing a new vehicle! The salesman was very helpful and knowledgeable about the car. The business manager It was a Great,no pressure experience in purchasing a new vehicle! The salesman was very helpful and knowledgeable about the car. The business manager was extremely Nice and helpful. To make the whole experience Nice! More

very nice staff, needs some improvement Staff was very nice. However I received incorrect information regarding the repair of my tire. I was told it was covered under my warranty and then l Staff was very nice. However I received incorrect information regarding the repair of my tire. I was told it was covered under my warranty and then later told I would have to pay for the new tire. Also, it was a extremely long wait for a tire repair/replace. More

Courteous and professional I was greeted promptly and my problem was addressed. I was treated professionally and honestly. Mike was up front about what the work was going to en I was greeted promptly and my problem was addressed. I was treated professionally and honestly. Mike was up front about what the work was going to entail and kept me updated before, during and after the appointment started. More

Took waaayyy too long I feel like the service guy was just trying to sell me stuff. I didn’t feel like that before. Took waaayyy too long for just a tire rotation and ch I feel like the service guy was just trying to sell me stuff. I didn’t feel like that before. Took waaayyy too long for just a tire rotation and check up. My service was no charge because I purchased a maintenance plan when I purchased the call. More

Very disappointed in the service department. Wasn’t happy at all for the last three visits to the service department. Very very disappointed. I am buying another Lexus and I definitely will not c Wasn’t happy at all for the last three visits to the service department. Very very disappointed. I am buying another Lexus and I definitely will not come to the Orland Park location. More

horrible service It took 3 and a half hours to get my tires rotated when they said it would take 1 hour. Then they came and told me he forgot me and that I needed some It took 3 and a half hours to get my tires rotated when they said it would take 1 hour. Then they came and told me he forgot me and that I needed some other work done. I did not have time to stay any longer. Manager was apologetic but I was disgusted with the whole process . They offered a loner car and I could come back. Shouldn’t have to leave and come back. I will get the minor things done somewhere for I’m sure a lot less money! More

Great experience at the dealership. Sammie is great. Sammie is great. He is very professional and straightforward with the whole process. We were ale to get a great deal with him. I will surely recommend Sammie is great. He is very professional and straightforward with the whole process. We were ale to get a great deal with him. I will surely recommend him. More

Excellent, as always!! The customer service at Lexus is ALWAYS excellent. The staff is always friendly, helpful, and mindful of the customer's time. The service consultants The customer service at Lexus is ALWAYS excellent. The staff is always friendly, helpful, and mindful of the customer's time. The service consultants take the time to explain everything and answer any questions you may have. Great experience! More

Honest & Fair Mike is fair and honest. The financing process was fair, smooth, and quick. Although car financing can be daunting, the experience was pleasant. I rec Mike is fair and honest. The financing process was fair, smooth, and quick. Although car financing can be daunting, the experience was pleasant. I recommend him for your car buying needs. More