Lexus Of Orland

Efficient gracious I have been coming back to keep the history service of the car together. I drive almost 2 hours to make that happen. I can relax while knowing they I have been coming back to keep the history service of the car together. I drive almost 2 hours to make that happen. I can relax while knowing they "know" the car inside and out. More

Assessment of Lexus Automotive Maintenance Service The service was excellent. Tony was friendly and receptive. The waiting area was top-of-the-line. Even though the maintenance that I needed on my The service was excellent. Tony was friendly and receptive. The waiting area was top-of-the-line. Even though the maintenance that I needed on my Lexus was minimal, that has no bearing whatsoever on the quality of the vehicular maintenance, nor the level of the customer service that I received. The quality of the waiting area surpassed my expectations due to the additional services that, due to the best of my knowledge, is not currently present at other dealerships. I had also taken a brief notice of the 2019 Lexus models during my wait. More

My smoothest car purchase ever! The staff were very friendly and welcoming from the time I stepped foot into the dealership until the time I walked out with my vehicle! My salesman L The staff were very friendly and welcoming from the time I stepped foot into the dealership until the time I walked out with my vehicle! My salesman LG was spectacular! I came in knowing exactly what I was looking for and LG delivered on everything I asked plus more! Thank you for everything! More

4to 6 hours, was 21/2 days. Vehicle not was upon pickup. Car dirty when picked up, Said it would take 4 to 6 hours. it took 21/2 days. I was glad that I had a loaner vehicle. Car dirty when picked up, Said it would take 4 to 6 hours. it took 21/2 days. I was glad that I had a loaner vehicle. More

Maintenance Everyone I encountered was friendly and professional during my visit. The staff made sure I was comfortable while I waited for my vehicle to be servic Everyone I encountered was friendly and professional during my visit. The staff made sure I was comfortable while I waited for my vehicle to be serviced. More

Reset & Electronics Issue Basic service was excellent as normal- Backup warranty needs better review as to what is actually covered when oblivious critical components have poor Basic service was excellent as normal- Backup warranty needs better review as to what is actually covered when oblivious critical components have poor reliability design and protection More

Awesome Recall service, they gave me a loaner, washed and filled up my truck before returning it.i always will use Lexus of Orland for service. Lexus 300 awes Recall service, they gave me a loaner, washed and filled up my truck before returning it.i always will use Lexus of Orland for service. Lexus 300 awesome but too small for me More

Professional, efficient and courteous. The facility is geared toward service. From the initial contact through the interview it was clear that the service rep was focused on me and not dist The facility is geared toward service. From the initial contact through the interview it was clear that the service rep was focused on me and not distracted. Quality service. More

Excellent I have purchased three vehicles from this dealership, I’ve also recommended to a friend to purchase a vehicle from this dealership. Experience, prof I have purchased three vehicles from this dealership, I’ve also recommended to a friend to purchase a vehicle from this dealership. Experience, professionalism, is outstanding. More

RX 10000 mile service Everyone is always so pleasant at this dealership. The service was way faster than I expected, so that was a pleasant surprise. As always it is a ver Everyone is always so pleasant at this dealership. The service was way faster than I expected, so that was a pleasant surprise. As always it is a very comfortable place to wait. More