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Lexus Of Orland
Orland Park, IL
2,525 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,525 reviews
September 05, 2019
Super customer service. My thanks to Megan Santiago who sent me a E-PRICE shortly after my request, the other dealer sent a promo email. The following day due to my time cons My thanks to Megan Santiago who sent me a E-PRICE shortly after my request, the other dealer sent a promo email. The following day due to my time constraints and Lexus financing offer ending that day I needed to negotiate as much of the deal over the phone. Megan informed me that she would talk to her manager about my issues. Shortly after I received a call from Kevin Martin and after several exchanges I was heading to Orland Lexus that evening to finalize the deal. My thanks also to Mike Fredette who completed the dealing process. Lorenzo Lowery for showing my wife and myself the features of the GX 460 prior to the test drive. Mike Bannos for expediting the financing process. More
by soupnow
Verified CustomerEmployees Worked With
Kevin Martin, Mike Fredette, Mike Bannos, Lorenzo Lowery
September 05, 2019
New car purchase Jim Boulos is a great asset to your organization! Had another good experience with Lexus of Orland, this is our fifth purchase with them. Happy again! Jim Boulos is a great asset to your organization! Had another good experience with Lexus of Orland, this is our fifth purchase with them. Happy again! More
by MMONACO
Employees Worked With
Jim Boulos, Mike Bannos
September 03, 2019
Honest, straightforward, and fast- Orland Lexus I negotiated a new lease over email/text and when I showed up, I had a great experience. Turned in my old lease, test drove my new vehicle, signed al I negotiated a new lease over email/text and when I showed up, I had a great experience. Turned in my old lease, test drove my new vehicle, signed all the papers, and was out the door in about an hour. BEST EXPERIENCE BUYING/LEASING. More
by Jim
Employees Worked With
Kevin Martin, Mike Bannos, LG Sears
August 30, 2019
Positive Pleasant Experience I entered this dealership to browse, ask questions, and look around the showroom. I was met at the door by Mr LG Sears. He introduced himself, offe I entered this dealership to browse, ask questions, and look around the showroom. I was met at the door by Mr LG Sears. He introduced himself, offered refreshment, and assistance. He answered all questions asked, and suggested that I test drive any vehicle that interested me. During the test drive he informed as well as demonstrated some of the outstanding features.. I left this dealership having leased a NX Lexus 2020 which was delivered to my home later that evening. More
by RUTH.WEBB
Employees Worked With
Mike Bannos, Jimmy McColgan, LG Sears
August 29, 2019
Great leasing experience From sale guy Chris to sales manager Kevin was a quick and easy deal. No pressure great cars., what was not to like?? Had a 350Gs, now went with a R From sale guy Chris to sales manager Kevin was a quick and easy deal. No pressure great cars., what was not to like?? Had a 350Gs, now went with a RX 350 all their cars are safer and great performers More
by jhallberg
Employees Worked With
Kevin Martin, Chris Merx, Martha Miller
August 26, 2019
I had a great experience. Salesman Mike Fredette was awesome I had a great experience. This was my 10th Lexus from this dealership. Sales and Mike Bannos were great! I needed to have a quick turnaround for paper I had a great experience. This was my 10th Lexus from this dealership. Sales and Mike Bannos were great! I needed to have a quick turnaround for paperwork and delivery and it was better than I expected! More
by gunderwood1
Employees Worked With
Kevin Martin, Mike Fredette, Mike Bannos
August 26, 2019
awesome! This is my 4th leased Lexus from this dealership...keep returning because of the service, attitude, and over all care that these employees have alway This is my 4th leased Lexus from this dealership...keep returning because of the service, attitude, and over all care that these employees have always shown me. More
by pennyw4441@aol.com
Employees Worked With
Kevin Martin, Mike Fredette, Mike Bannos
August 26, 2019
Great Customer Service Very Good Experience!! I will most definitely refer family and friends to the dealership! My overall experience was fantastic! The process was very fa Very Good Experience!! I will most definitely refer family and friends to the dealership! My overall experience was fantastic! The process was very fast and efficient! More
by mblanton1979
Employees Worked With
Chris Merx, Martha Miller, Jimmy McColgan
August 23, 2019
Love Lexus vehicles The company is very friendly and has a warm feeling every time you visit. Mike was really helpful in all the questions that I ask. The company is very friendly and has a warm feeling every time you visit. Mike was really helpful in all the questions that I ask. More
by k8p0p0
Employees Worked With
Martha Miller, Mike Fredette
August 22, 2019
comfortable experience My salesman was Chris Merx. Low pressure, very knowledgeable...made me feel very comfortable. I would recommend Lexus of Orland and Chris. Chris di My salesman was Chris Merx. Low pressure, very knowledgeable...made me feel very comfortable. I would recommend Lexus of Orland and Chris. Chris did his best and got me a fair price. More
by RRMITERA
Employees Worked With
Bob Vitorrio, Chris Merx, Mike Bannos
