Lexus Escondido

Best Experience Ever I had a used Nissan Maxima delivered to me and the service was excellent, the car was in absolute great condition. I would definitely recommend this d I had a used Nissan Maxima delivered to me and the service was excellent, the car was in absolute great condition. I would definitely recommend this dealership to anyone looking to get a new or used car. Both Mike and Sonya were great in facilitating the transaction. Thank you very much for all of your help. I absolutely love my car. More

Best Dealership on the Planet Very friendly staff. Negotiations are always professional and relaxed. They take all the time you need to discuss the workings of a new vehicle to b Very friendly staff. Negotiations are always professional and relaxed. They take all the time you need to discuss the workings of a new vehicle to be sure you are knowledgeable enough to drive away. The dealership itself is a great place. We've stopped asking for a loaner when service is needed because there are so many things to do; go upstairs and have an amazing lunch at a top notch restaurant, do some shopping at a few boutiques, hit some golf xxxxx, or just sit in the quiet room and read and relax in a massage chair. 2-3 hours can go by very quickly. Since they have opened, we have purchased 3 cars, and they have all exceeded our expectations. More

Outstanding I was assisted by two of your great sales staff. Karen MacKichen did the financial negotiations and Howard Glenn did all the paperwork and car delive I was assisted by two of your great sales staff. Karen MacKichen did the financial negotiations and Howard Glenn did all the paperwork and car delivery and explanation of features. Both were GREAT! More

Customer service at Lexus Escondido I would like to thank Lexus Escondido personnel at the internet services division for their excellent support. Your customer care executive, Ms. Sonya I would like to thank Lexus Escondido personnel at the internet services division for their excellent support. Your customer care executive, Ms. Sonya Southepmany took care of all my queries in a jiffy. She also provided timely and helpful advice regarding the vehicle I was purchasing. She let me know all the important information regarding the product including its features. Sonya was extremely attentive and she listened to all my concerns with a great deal of patience. Please accept my gratitude towards her and your customer care staff for their speedy and efficient services. I was able to complete the transaction expeditiously thanks to their attentive and alert presence. I would especially like to commend Mary for her professionalism and superlative skills. More

Marvin Graham is the best! I always buy or lease from him. I had a problem with my 2016 Lexus RX and sent a letter to the manager several months ago, I never got a call or a return letter. I think that is not I had a problem with my 2016 Lexus RX and sent a letter to the manager several months ago, I never got a call or a return letter. I think that is not good customer service! I do not like the people receiving cars when we come in for service. They do not give the kind of service you used to have when you had your own, trained employees intaking cars for service. When you are used to a certain caliber or level of service, it's disappointing when you no longer receive it! More

Excellent experience purchasing my new Lexus I recently became enamored with the recent release of the LC 500. I had visited two dealerships to see the car, but had not found anyone who really k I recently became enamored with the recent release of the LC 500. I had visited two dealerships to see the car, but had not found anyone who really knew much about the car and were very interested in selling it. When I came to Lexus Escondido, it was a totally different story. From the phone conversation setting up a viewing, to the actual explanations of what each package offered, I was taken through the steps of selecting what I felt I needed, driving, and their finding me the car of my dreams. Sam has a thorough knowledge of this model, he and the dealership were fantastic at helping me, guiding me to choose and instructing me about the technology after the sale. Most dealerships only have one or two of these cars, but this dealership had a full selection at the time of my purchase. More

Excellent Customer Service Mr. Gurmeet helped us in the process, we were in and out i couple of hours. Excellent Staff. Mr. Gurmeet knew about the details/specifications of the Mr. Gurmeet helped us in the process, we were in and out i couple of hours. Excellent Staff. Mr. Gurmeet knew about the details/specifications of the vehicle and was able to provide invaluable input. More

Excellebt Our sales persona Gurmeet Jawanda was excellent. Very patient and understanding while we were trying to make our decision. He made the whole experie Our sales persona Gurmeet Jawanda was excellent. Very patient and understanding while we were trying to make our decision. He made the whole experience much better. More

Excellent Everyone was helpful, professional,, couteous and prompt . We are Costco members and were able to save some money because the Escondido dealership wo Everyone was helpful, professional,, couteous and prompt . We are Costco members and were able to save some money because the Escondido dealership works with them to help members. More

LC 500 Purchase Michael was very helpful during the whole process of our purchase of the LC 500. All our questions and e-mails were answered promptly, we really appr Michael was very helpful during the whole process of our purchase of the LC 500. All our questions and e-mails were answered promptly, we really appreciate his customer service. Misael was also very helpful going through the documentations process and explained all the details clearly. More