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Lexus Escondido

Escondido, CA

4.7
859 Reviews

1205 Auto Park Way

Escondido, CA

92029

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859 Reviews of Lexus Escondido

January 29, 2022

Sales person very knowledgeable and courteous. Took his time to find the car that I liked More

by IHERRERO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Hajjiri, Gurmeet Jawanda
Feb 01, 2022 -

Lexus Escondido responded

Hello IHERRERO, We are happy to know that our team was professional, knowledgeable and helpful. We hope to be able to serve you in the future. Thank you for taking the time to send in a review. Have a wonderful day. Best, Lori Smith Customer Relations Manager lsmith@lexusescondido.com

Feb 02, 2022 -

IHERRERO responded

I forgot to mention the excellent service that we received from Misael Minaya Finance Manayer.

January 28, 2022

Easy to get appointments, service crew is always helpful. They always keep me updated on the time it will be ready, when I’m waiting. More

by gdd-mm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bailee Friedman
Feb 02, 2022 -

Lexus Escondido responded

Hello gdd-mm, Thank you for taking the time in to send a positive feedback. We are happy to know that our team here was professional and helpful. We hope to be able to serve you in the future. Best, Lori Smith, Customer Relations Manager, lsmith@lexusescondido.com

January 28, 2022

The visit was Very easy and seamless. Everyone at Lexus very helpful, courteous and friendly. More

by randl005
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Ivko
Feb 02, 2022 -

Lexus Escondido responded

Hello randl005, Thank you kindly for taking the time to send in a positive feedback. We are happy to know that our team here is professional and helpful. We hope to be able to serve you in the future. Best, Lori Smith, Customer Relations Manager, lsmith@lexusescondido.com

January 28, 2022

It is very hard to connect with your service advisor by phone. I made five attempts this last time (one week) before my service advisor got back to me. This is it has been since I first took my car in for More

by tchforlang
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Anthony Lee
Feb 14, 2022 -

Lexus Escondido responded

Hi Tchforlang, We pride ourselves on providing an efficient and exceptional guest experience. I am providing my contact information and would appreciate an opportunity to research and discuss further. Time is very valuable and we understand that, my apologies for the frustration in regards to your service visit. Thank you, Lori Smith Customer Care Manager lsmith@lexusescondido.com

January 28, 2022

My service rep Aaron was awesome. This dealership is the best I’ve ever been to More

by KUNAKAUFMAN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Serrano
Feb 01, 2022 -

Lexus Escondido responded

Hello Kunakaufman, Thank you for taking the time to send in a review, we sincerely appreciate it. We are happy to know that our team was professional and helpful and we hope to be able to serve you in the future. Best, Lori Smith, Customer Relations Manager lsmith@lexusescondido.com

Feb 01, 2022 -

KUNAKAUFMAN responded

Keep up the good work. I live in Temecula and will continue to use your dealership, even though one will open soon here! Soon as my new house closes escrow I’ll be down to purchase a Lexus. Thank you for be the best dealership ever. Kuna Kaufman

January 28, 2022

Lexus Escondido has superior service to other Lexus dealerships in the SD area. It is always, quick, easy, efficient and the customer service is amazing. More

by jenny.asmann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Lee
Feb 01, 2022 -

Lexus Escondido responded

Hello Jenny, Thank you for taking the time to send in a review. We are happy and pleased to know that our team was professional and helpful. We hope to be able to serve you in the future Best, Lori Smith, Customer Relations Manager, lsmith@lexusescondido.com

January 28, 2022

My Sales Consultant, Joel Minaya, was very professional and provided excellent customer service. Hi efforts to meet my new car requirements was on point. The entire experience was with out stress. More

by CAMPBELL9448
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Minaya, Andrew Wells
Feb 01, 2022 -

Lexus Escondido responded

Hello Campbell9448, Thank you kindly for taking the time to send in a review. We are happy to know that our team was professional and helpful. We hope to be able to serve you in the future for all your vehicle needs. Best, Lori Smith Customer Relations Manager lsmith@lexusescondido.com

January 28, 2022

The people both sales and service treat customers or just visitors with the same respect and that says a lot about a dealership More

by emitch1955
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Lee, Amanda Nieves, Vanessa Santana
Jan 29, 2022 -

emitch1955 responded

The people both sales and service treat customers or just visitors with the same respect and that says a lot about a dealership

January 27, 2022

I had an amazing experience at Lexus Escondido. My service consultant was very responsive even during the holidays and kept me updated throughout the entire process. I would definitely recommend this More

by gkangg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Serrano
Feb 01, 2022 -

Lexus Escondido responded

Hello gkangg, Thank you for taking the time to share your experience with us and sending in a positive feedback. We are happy to know that our team was professional and helpful and that Aaron took great care of you. We hope to be able to serve you in the future. Best, Lori Smith, Customer Relations Manager, lsmith@lexusescondido.com

January 27, 2022

The sales persons was great and service was great team work also and timely maintaining More

by Pdavis8888
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shaynah Anderson
Feb 02, 2022 -

Lexus Escondido responded

Hello Pdavis8888, We sincerely appreciate you taking the time to send in a positive feedback. We are happy to know that our team here is professional and helpful and we hope to be able to serve you in the future. Best, Lori Smith, Customer Relations Manager, lsmith@lexusescondido.com

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