Lexington Toyota

On october 15, 2009 my wife presented herself at the dealership at 7:30am. She was promptly processed and into the service area shortly after 8:00am when they opened the service bays. They promptly chan dealership at 7:30am. She was promptly processed and into the service area shortly after 8:00am when they opened the service bays. They promptly changed the oil and filter and installed two new red number plates. They also cleaned paint from the number plate lights which would have prevented the receipt of our inspection sticker which they also provided. After all this was done they promptly processed the bill and she was on her way and at home before 10 am More

The service was quite fast. I was able to get in and out in 40 minutes. Customer service is very friendly and informative. Price is fairly reasonable. I'm also happy to be able to book the appointment throu in 40 minutes. Customer service is very friendly and informative. Price is fairly reasonable. I'm also happy to be able to book the appointment through their website. Their parking space is tight but location is so convenient for me. More

Very friendly, very responsible, and quick service: in at 7:15am, out at 8:30 for a 20,000 mile check. Only problem: no room to park, a tiny waiting room trapped with a loud television. Better to give nice m 7:15am, out at 8:30 for a 20,000 mile check. Only problem: no room to park, a tiny waiting room trapped with a loud television. Better to give nice music and dump the tv; or make a waiting room area for people to escape to. They need a new facility. This Lexington location is perfect for me, but it's a squeeze. More

The service employees are EXCELLENT to work with. They are very helpful and, just as importantly, friendly. Susan always knows my husband and/or me as soon as we walk in. She recognizes the lifetime val are very helpful and, just as importantly, friendly. Susan always knows my husband and/or me as soon as we walk in. She recognizes the lifetime value of a customer! I just wish Jody was still there. More

service is good, I was told that change oil I have to wait for one hour to one hour and a half, the service people are very nice and explain what was the problem with the tires and what it need to be don wait for one hour to one hour and a half, the service people are very nice and explain what was the problem with the tires and what it need to be done in the near future, and I was told that the fronts are need to change when I have my car service the next 5000 miles service. More

Got a screw imbedded in my 2 week old Corolla. They took me right away and solved my problem. The service department was very courteous, patched my tire and, reinstalled the tire sensors and sent my on my w me right away and solved my problem. The service department was very courteous, patched my tire and, reinstalled the tire sensors and sent my on my way worryfree. The charge was reasonable, although I was disappointed in the tire manufacturer for my getting a flat on a tire that was 1 week old. More

I would recommend this dealership because they always give friendly service and they usually give quality work. I feel the price is usually higher than I expected, but they do send discounts and special give friendly service and they usually give quality work. I feel the price is usually higher than I expected, but they do send discounts and special deals in the mail from time to time. I don't feel they do things that don't need to be done. More

Have been servicing my car with a private mechanic, but he's not likely as thorough as a dealer, so I brought my car to Lexington Toyota for a 30,000 mile checkup. The dealership explained what needed to he's not likely as thorough as a dealer, so I brought my car to Lexington Toyota for a 30,000 mile checkup. The dealership explained what needed to be fixed, and the relative importance of the items. They were communicative and friendly. My mechanic is a bit cheaper, but it's still helpful to pay a little more for the dealer's focused experience and procedures. More

Lexington Toyota has a great group of helpful employees. The wait time is always short, and the waiting room is clean, with a TV. The prices are exclusively great at Lexington Toyota. The service department The wait time is always short, and the waiting room is clean, with a TV. The prices are exclusively great at Lexington Toyota. The service department will check your car and recommend the needed service and parts. More

Everyone in the service office did their job satisfactorily. Service adviser Susan called to explain service problem. Faulty sensor replaced under warranty. Wiper motor had to be ordered so Su satisfactorily. Service adviser Susan called to explain service problem. Faulty sensor replaced under warranty. Wiper motor had to be ordered so Susan suggested leaving vehicle over night and doing repair early next AM which saved us a trip. I feel labor rates are high, but maybe are in line with others in area. More