Lexington Toyota

Kind and patient The Sales and Leasing Consultant - Javier Padilla is kind and extremely helpful. His communication was excellent and clear. Javier worked with my s The Sales and Leasing Consultant - Javier Padilla is kind and extremely helpful. His communication was excellent and clear. Javier worked with my special circumstances to help me get to the right vehicle and pricing - a very nice guy! Internet sales person - Jeff was also very responsive and helpful! Financing was well done - comprehensive and with care. The people were super - my only suggestion is a more individualized/accurate email system. More

New Car Success The search for a new car was made so much easier with the assistance I received from Hilman Kwong and Sean Grey. Autos have changed so much in recent The search for a new car was made so much easier with the assistance I received from Hilman Kwong and Sean Grey. Autos have changed so much in recent years and Hilman Kwong took the time to help me find the car that was just right for me. I am so pleased with my new Toyota. Thank you all for your support. More

Thank You The care and attention from everyone I dealt with was outstanding,especially Sean Grey. the manager. I have been a customer for over ten years. I also The care and attention from everyone I dealt with was outstanding,especially Sean Grey. the manager. I have been a customer for over ten years. I also own two Toyota's presently a 2009 and a 2013 and have previously traded a 2004 with Grey's. I have always been treated fairly. Sincerely, M More

Service review Peter Fitz in service handled my problem Professional, listens to the problem and spelled it out on repair order and followed thru with checking on Peter Fitz in service handled my problem Professional, listens to the problem and spelled it out on repair order and followed thru with checking on the car and making sure thing we're done right Thank you Peter well done Sean the GM even called to make sure I was happy Thank you Sean More

Very helpful (Lease) I had a very good experience leasing a car from them esp after the horrible experience I had at Herb Chambers Honda. The staff was very friendly and t I had a very good experience leasing a car from them esp after the horrible experience I had at Herb Chambers Honda. The staff was very friendly and the whole thing went very smoothly and I drove away very happily in my new Prius C. More

Unbelievably Dishonest I had my splash guard repaired approx 2 yrs ago by Lexington Toyota service center. Recently I noticed part of it hanging down so I brought it back to I had my splash guard repaired approx 2 yrs ago by Lexington Toyota service center. Recently I noticed part of it hanging down so I brought it back to Lexington Toyota service center. The service department was friendly and told me they replaced and tightened the 5 clamps. They also told me I needed approx $4500 in other repairs (4 new tires and alignment, brakes, belts, etc). I did not have any of this additional work done and instead brought my car to another service center for a second opinion. I knew all this work was not needed because I had recently had a lot of work done on my vehicle (just not at Lexington Toyota) so they did not have any of my repairs on file. I knew I was due to replace 2 of my tires but certainly not 4 (because I just got 2 new tires 6 months prior and again Lexington Toyota would not have record of these repairs). I also had my timing belt, water pump, and some hoses repaired 5 months prior-again, Lexington Toyota was unaware of this. My guess is that instead of the technician actually looking over my car and assessing what was really needed, he/she looked at the mileage of my car and made assumptions based on that. Perhaps, thinking they could take advantage of an older female also had something to do with it. In any case I was not presented with an accurate and, in my opinion, honest assessment of what my car needed. I took my car to another service center where I had the 2 front tires replaced. When I asked them to put the new tires on the rear and move the rear tires to the front (because it's better to have your newer tires on the back of the vehicle) I was told this was not needed because the tires were in such good shape it is as if I have 4 new tires on my vehicle. They also checked all the other repairs that were in question and explained that I did not need anything else at this time. However, they did have to tighten the clamps on my splash guard because one of them had come undone (this is what was "repaired" at Lexington Toyota less than a week prior). Glad I got a second opinion and glad I didn't get $4500 of unnecessary repairs from a service center that is obviously NOT HONEST about what is needed and may possibly prey on older women. More

Terribl Experience I bought a toyota prius . After two weeks I began to have pain in my left leg. At first I didn't believe the pain is from the car, I visited a doctor I bought a toyota prius . After two weeks I began to have pain in my left leg. At first I didn't believe the pain is from the car, I visited a doctor and she told me maybe your new car seat caused this problem, so that I called the toyota company center. They said "THEY HAVE TO SOLVE YOUR PROBLEM " I went to Toyota Lexington and talked to dealership and mananger many times and I asked them to change my car but they didn't accept. My original guarantee was that I had 90 days to return car for any reason. Now I hurt so much and I spend much times to visit doctor. My recommendation is "NEVER BUY CAR FROM TOYOTA LEXINGTON ". NEVER More

Purchased a new Corrola The purchase experience was the best we've ever had. We were a little surprised that there was no automobiles in a "showroom" but this was really not The purchase experience was the best we've ever had. We were a little surprised that there was no automobiles in a "showroom" but this was really not a problem. There is no aspect of our experience to be noted as "could have been better". More

Good buying experience One of the things I appreciated most about buying from Lexington Toyota was being able to get real information over the phone before I came in. Nick L One of the things I appreciated most about buying from Lexington Toyota was being able to get real information over the phone before I came in. Nick Lamonikis heard what I was looking for, and was able to meet me where I was at. Can't ask for better than that. I'm very happy with my new Camry. -rross More

Very Pleased with Our New Car We have been clients of Lexington Toyota for almost 25 years. While we are very faithful to the service department, we have always done our homework We have been clients of Lexington Toyota for almost 25 years. While we are very faithful to the service department, we have always done our homework and compared prices between dealerships when buying a new vehicle. And almost always, we have ended up purchasing our vehicles from Lexington. This time as part of our homework, we used the True Car service through AAA to locate dealers who had the vehicle we were interested in. I was very pleased to find Lexington Toyota on the list. We promptly received a phone call from Nick Lamonakis who happened to have sold us our previous car. We were very pleased to have an opportunity to work with him once more. At no time during our discussions did we ever feel pressured to purchase anything. Nick was very knowledgeable about the product and answered all our questions. In the end, we feel we received a very favorable price on our new car and a fair price on our trade in. Nick did a great job of handling all the paperwork and administrative items and made sure we were comfortable with all the new features of our car before we drove off the lot. We are really looking forward to driving our new car and we appreciate all that Nick did to provide us with a positive experience. More