Lexington Toyota
Lexington, MA
Filter Reviews by Keyword
By Type
315 Reviews of Lexington Toyota
I ultimately didn't buy here due to a simple lack of inventory (I wanted a Prius Prime XSE in guardian gray, and they unfortunately they didn't have any in stock), but I still wanted to write a review t inventory (I wanted a Prius Prime XSE in guardian gray, and they unfortunately they didn't have any in stock), but I still wanted to write a review to express appreciation for Joel and Harley. Joel in sales was kind and didn't apply any pressure on me whatsoever, and Harley in finance offered a helpful breakdown of what a leasing option would look like. I found them to be excellent to deal with and trusted what they were telling me in terms of pricing and options, and again, most importantly, they didn't pressure me whatsoever and simply talked me through my options. If they'd had inventory there, I would have absolutely purchased with them and recommend them highly if you're considering your own purchase. More
Easy experience. Everything was smooth and straightforward. Definitely would recommend this dealership to anyone needing a new car. Everything was smooth and straightforward. Definitely would recommend this dealership to anyone needing a new car. More
Joel Hanley was fantastic! My experience buying a new Corolla at Lexington Toyota was great, from start to finish. Joel had the car ready for me to test drive when I arrived. My experience buying a new Corolla at Lexington Toyota was great, from start to finish. Joel had the car ready for me to test drive when I arrived. He was clear about the cost, gave me a price up-front and there were no subsequent increases. Joel was accommodating and addressed my requests. Just as important, Joel did *not* do things that detract from the car-buying experience (like pressure me, try to persuade me, make me wait for hours while talking to the manager in the back, surprise me with bad news, change the financial numbers, tell me the car is no longer available, etc.). Great job! More
Waiting for a new RAV 4 told me no more than two weeks it’s now 2 weeks 2 days! Didn’t even have a car to test drive so put me in a 5 year car instead. No problem taking my deposit money and now won’t it’s now 2 weeks 2 days! Didn’t even have a car to test drive so put me in a 5 year car instead. No problem taking my deposit money and now won’t call me back.. More
Super happy with the service at Lexington Toyota. They took care of what needed to be done, excellent communication, and had our car ready for us early, several hours before their estimated completio They took care of what needed to be done, excellent communication, and had our car ready for us early, several hours before their estimated completion time. Kudos to Mike our service advisor, he is super courteous, friendly, and what is really important to us is that he is really great at communicating. He continually let us know how the work was progressing every step of the way. We never had to ask for the status. Also nice is that the mechanics seem/are super knowledgeable . They got the problem diagnosed very quickly, Mike called to let us know what was needed way before we expected. We approved the work and then the mechanics were super quick to get it done, they had our mini-van back to us way earlier then expected, and the repair bill was not too high or out of line with our expectations. Great experience, which can be rare when it comes to repair work on a car. Many thanks to Mike and the crew at Lexington Toyota. Great job! 5 stars. More
I had a great first car buying experience with Lexington Toyota. Tim Daley was very communicative from the beginning when I first reached out about buying a new Prius. He let me know as soon as there was an Toyota. Tim Daley was very communicative from the beginning when I first reached out about buying a new Prius. He let me know as soon as there was an allocation which matched what I was looking for. Once the car finally arrived, Harley helped sort out the paperwork and Bash gave me an overview of my new car. Everyone was very friendly and pleasant to interact with. They made the process very straightforward, and did not add any unnecessary markup or add-ons to the price. I would be happy to work with them again in the future! More
Jillian Hanley was great to work with. She was able to get us into a couple of test drives on the vehicles that we were looking at quickly and walked us through the queue and deposit proce She was able to get us into a couple of test drives on the vehicles that we were looking at quickly and walked us through the queue and deposit process super smoothly. I'd highly recommend working with Jillian and hopefully I can work with her in the future again. More
Lexington Toyota is awesome! I can’t say enough good things about Tim Daley and Joel Hanley. This was the smoothest car buying experience I have ever had and I highly recommend L I can’t say enough good things about Tim Daley and Joel Hanley. This was the smoothest car buying experience I have ever had and I highly recommend Lexington Toyota. More
Joel Hanley is the Best! ! It was my first purchase of a brand new vehicle ever and he helped me out so much. This Army Green Tacoma is looking amazing and I constantly get co ! It was my first purchase of a brand new vehicle ever and he helped me out so much. This Army Green Tacoma is looking amazing and I constantly get compliments about it. Not even once during the wait for the vehicle did I think of giving up as Joel was right there keeping me updated as time went on. If you need some help there on purchasing a vehicle or even just have a question. He's your go to guy! Thanks again pal. Best, Joe More