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Lewisville Volkswagen - Service Center

Lewisville, TX

4.6
926 Reviews

926 Reviews of Lewisville Volkswagen - Service Center

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May 15, 2022

Great service! Thank you for your help. I appreciate your kindness and care. I appreciate it. More

by aleksandramorel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2022 -

Lewisville Volkswagen responded

Thank you for sharing your service experience with us on DealerRater. We are appreciate your service business and recommendation. Make it a great week!

May 15, 2022

Everything went very smoothly. They took the time to do the job correctly to ensure I had no further issues with my headlight. More

by PROMETHEUS9969
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wallace Gauthier, Ryan Parli
May 16, 2022 -

Lewisville Volkswagen responded

Thank you for sharing your service experience with our team at Lewisville Volkswagen. We appreciate you!

May 14, 2022

Clean facility, friendly staff. No pressure. They took care of all the reasons I had brought in my vehicle More

by dongriz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Parli
May 16, 2022 -

Lewisville Volkswagen responded

Thank you for sharing your service experience at our facility with Ryan Parli. We appreciate you. Make it a great week and please let us know anytime that we may be of further service to you.

May 14, 2022

Service was excellent! Love Lewisville Volkswagon… I love the way you send videos to let us see what’s going on. Friendly staff. More

by DIANNE Everett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2022 -

Lewisville Volkswagen responded

Dianne, thank you for sharing your service experience with Melissa and our team at Lewisville Volkswagen. We appreciate your business and recommendation.

May 10, 2022

Freat service. The service manager excelled and was very helpful even with things I did not request or was not aware of. More

by Jmonroy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2022 -

Lewisville Volkswagen responded

Thank you for sharing your service experience with us at Lewisville Volkswagen. We appreciate you! Please let us know anytime that we may be of further service to you.

May 08, 2022

Tim at LVW always makes my visit there awesome. Great to know that my VW is being taken care of. More

by ANNBOULOM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2022 -

Lewisville Volkswagen responded

Ann, thank you for recognizing Tim Larsen here on DealerRater. We sincerely appreciate your business and recommendation. Have a wonderful week.

May 07, 2022

My experience was good and my car was ready in the time I was told it would be. More

by swakefield0182
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2022 -

Lewisville Volkswagen responded

Thank you for sharing your service experience at Lewisville Volkswagen. We appreciate you! Please let us know anytime that we may be of further service to you.

May 05, 2022

Intake was fast and efficient. Tim’s communication was clear, accurate and he set reasonable expectations. They held to the timeline and pick up was made easy and hassle free. Than More

by S.MATTESON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Ortiz
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2022 -

Lewisville Volkswagen responded

Thank you for sharing your service experience with Tim and Melissa here on DealerRater. We appreciate your business and recommendation. Please let us know anytime that we may be of further service to you.

May 05, 2022

This dealership is great, from the moment you drive in they treat you like family. They are straight talking and honest. I have complete peace of mind when I take my car in for service. I would definitely More

by RAMATECK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Swarvar
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2022 -

Lewisville Volkswagen responded

Thank you for sharing your experience with Brian Swarvar at Lewisville Volkswagen. We sincerely appreciate your business and recommendation. Have a great day!

May 05, 2022

They have new owners and are still trying to polish their service department. Phone customers received preferential treatment over in person interface. The location is the reason I will use them again- conve More

by shewasik
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Ortiz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Calvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2022 -

Lewisville Volkswagen responded

Thank you for sharing your service experience with us at Lewisville Volkswagen. We appreciate your patience as we are addressing your concerns. We are committed to making Lewisville Volkswagen the best VW dealership in North Texas. Have a great evening.

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