Back

Lewisville Volkswagen - Service Center

Lewisville, TX

4.6
931 Reviews

931 Reviews of Lewisville Volkswagen - Service Center

Sort by
October 24, 2023

Volkswagen is an amazing friendly place. Everyone is helpful. My new car that I brought from this location, had the check engine light on. They were able to get my car in and out within a fe More

by Misha Williams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Swarvar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jibril Holman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Nowak
Oct 24, 2023 -

Lewisville Volkswagen responded

Misha, we're glad to know our team at Lewisville Volkswagen was able to assist you promptly and efficiently. We hope your new car is running smoothly now! Thanks for the review.

October 21, 2023

Always great Service and feel they are always wanting to help us. The shop is very well kept More

by tx_mcha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Nowak
Oct 23, 2023 -

Lewisville Volkswagen responded

Thank you for reviewing Lewisville Volkswagen! We appreciate your kind words!

October 20, 2023

Melissa and the technicians are professional, personal and attentive and handle my concerns and make suggestions for preventative maintenance, etc. More

by HEIDIMOULTONRDH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2023 -

Lewisville Volkswagen responded

Heidi, we're glad to know that Melissa and our technicians at Lewisville Volkswagen were able to provide you with professional and attentive service. Thanks for the positive feedback!

October 20, 2023

Great service in bring in my car for unexpected service. Kept me informed on the status of my car. More

by RODRIGUEZELIDA51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2023 -

Lewisville Volkswagen responded

We are so happy that our Lewisville Volkswagen team earned your five stars. Thanks for working with us.

October 20, 2023

Rick Nowka was nice, professional and provided me with great customer service! He went through everything with me to make sure that I understood. I look forward to Lewisville Volkswagen for my future car More

by pkellom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Nowak
Oct 23, 2023 -

Lewisville Volkswagen responded

Hi, we're happy to know that Rick provided you with great customer service and made sure everything was clear. We look forward to assisting you with your future car service needs at Lewisville Volkswagen!

October 19, 2023

I didn't receive any sales pitches or up-sales for what I came for More

by MG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2023 -

Lewisville Volkswagen responded

Thanks for leaving us a positive rating. The team at Lewisville Volkswagen is always here to help you find what you're looking for - please be sure to reach out if you need anything else!

October 19, 2023

Customer service outstanding! Tim was terrific both in scheduling the appointment and keeping me informed throughout the process. I recommend! More

by BIGCTEXAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2023 -

Lewisville Volkswagen responded

We're delighted to know that you had an outstanding customer service experience with Tim at Lewisville Volkswagen! Your recommendation means a lot. Thank you for the positive review!

October 19, 2023

Service Dept. was helpful and able to get me into a loaner while my car was in the shop for an extended period of time. More

by SONICCHICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2023 -

Lewisville Volkswagen responded

We're glad to know our service team at Lewisville Volkswagen was able to assist you so effectively and efficiently. Thanks for sharing your experience with us!

October 18, 2023

VW service was excellent. Scheduled online and although I showed up a few minutes late I was still in and out within a timely manner. More

by M-Rich42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2023 -

Lewisville Volkswagen responded

We're glad to know that you had an excellent service experience with us at Lewisville Volkswagen! We always aim for efficiency, even when things don't go exactly as planned. Thanks for your review and we hope to see you again for your future service needs!

October 18, 2023

Great service and communication. Short staffed at the time but did all possible to expedite and communicate to me during the wait period. Recommend for your service needs. More

by ROGERMARTINEZCHICAGO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not listed
Oct 18, 2023 -

Lewisville Volkswagen responded

Roger, we appreciate your understanding during our busy period and are glad to know you were satisfied with the service at Lewisville Volkswagen. Thanks for recommending us and please reach out if you'd like to share anything else about your visit! Best, Jimmy Foster - Service Director - (972) 538-0570

...
26
...