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Lewisville Volkswagen

Lewisville, TX

4.7
2,529 Reviews
Our organizational vision at Lewisville Volkswagen is to establish ourselves as the foremost provider of top-tier automobiles in the United States. We are committed to delivering exceptional products that surpass client expectations, offering unparalleled experiences, and providing superior service. We strive to create a positive work environment for our teams and foster sustainable organizational growth by emphasizing personal development, thoughtful leadership, and groundbreaking innovation. By upholding the values of excellence, integrity, and continuous improvement, we aim to set the industry standard for value, quality, and client satisfaction.
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893 S Stemmons Fwy

Lewisville, TX

75067

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Showing 2,529 reviews

September 17, 2024

Great service from start to finish. Took me less than an hour to get into a new car. Thanks to Nick and David for helping me out! Great team at Lewisville location. More

by neto8030
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick
Sep 18, 2024 -

Lewisville Volkswagen responded

We're delighted to hear that Nick and David provided such efficient service at Lewisville Volkswagen! Enjoy your new car, and thanks for the fantastic feedback!

September 17, 2024

Easy and friendly service. The staff is amazing and Mauricio made the car buying process extremely easy as well. Shout out to him and the guy at financing. More

by leo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mauricio Puig
Sep 18, 2024 -

Lewisville Volkswagen responded

Leo, we're delighted to hear that Mauricio and our team at Lewisville Volkswagen made your car-buying experience easy and enjoyable. Thanks for the shout-out!

September 16, 2024

Tim was honest and forthcoming with cost and needs. I appreciated that very much. The video of the work done on my VW beetle was clear and good. More

by equibasics
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Logan Burns
Sep 16, 2024 -

Lewisville Volkswagen responded

We're glad to hear Tim provided honest and transparent service at Lewisville Volkswagen. It's great that you found the video of your VW Beetle's work helpful! Thanks for sharing your experience with us.

September 14, 2024

Great dealership experience. It was very welcoming. The team walked me through the entire process from test driving the Jetta, explaining the specs and features, to working with More

by Tahs26
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jibril Holman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cristian Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Lewisville Volkswagen responded

Thank you for sharing your positive experience with us at Lewisville Volkswagen! We're glad our team could guide you through the process and make it work for your situation. Enjoy driving your new Jetta!

September 13, 2024

Excellent service. I am happy with how they take care of their customers. I am happy with my Volkswagen Atlas. More

by maazsharif
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Maloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Clowers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2024 -

Lewisville Volkswagen responded

We're delighted to hear you're happy with your Volkswagen Atlas and the service at Lewisville Volkswagen. Thanks for sharing and for supporting our team!

September 13, 2024

The service department is the best! ! Melissa took care of everything! Very satisfied !! Lewisville Volkswagen is the place to go. More

by nancyfinegan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Lewisville Volkswagen responded

Nancy, we're delighted to hear that Melissa and our service department at Lewisville Volkswagen took great care of you! Thanks for the fantastic review!

September 12, 2024

Great experience! Tim was very kind and professional. He explained me everything about the car. Great customer service! Fast service More

by Yosly Glez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2024 -

Lewisville Volkswagen responded

Yosly, we're delighted to hear that Tim provided you with excellent service at Lewisville Volkswagen. Thanks for sharing your positive experience!

September 10, 2024

My salesman Drew was very professional and polite young man. I had a very pleasant experience I would recommend. This dealership to my family and friends. More

by crownofglory1964
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Maloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Downs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Gassner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2024 -

Lewisville Volkswagen responded

We're delighted to hear that Drew provided a professional and pleasant experience at Lewisville Volkswagen. Thanks for recommending us to your family and friends!

September 10, 2024

Trying calling service department to speak with a person, nearly impossible. Have to leave several voicemails to hear back, last time I buy a Volkswagen from this place. Can have all the warranties but doesn More

by Krampmp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason Villa
1.0
This rating includes all reviews, with more weight given to recent reviews.
Freddie Lopez
1.0
This rating includes all reviews, with more weight given to recent reviews.
David Maloy
1.0
This rating includes all reviews, with more weight given to recent reviews.
Fatima Azhar
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2024 -

Lewisville Volkswagen responded

Michael, I'm sorry to hear about your difficulty reaching our service department. We strive for prompt communication and it sounds like we fell short here. Please reach out directly so we can address this issue promptly. Thank you, Jimmy Foster - Service Director - (972) 538-0570

September 09, 2024

Great experience from start to finish while buying a car here. Matt was awesome…helpful, accommodating, and really fun to talk to. Thank you for making the process easy and stress free! More

by elmscrib
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Burrus
Sep 09, 2024 -

Lewisville Volkswagen responded

We're delighted to hear that Matt made your car-buying experience at Lewisville Volkswagen enjoyable and stress-free. Thanks for the fantastic review!

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