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Lewisville Volkswagen
Lewisville, TX
2,559 Reviews
Our organizational vision at Lewisville Volkswagen is to establish ourselves as the foremost provider of top-tier automobiles in the United States. We are committed to delivering exceptional products that surpass client expectations, offering unparalleled experiences, and providing superior service. We strive to create a positive work environment for our teams and foster sustainable organizational growth by emphasizing personal development, thoughtful leadership, and groundbreaking innovation. By upholding the values of excellence, integrity, and continuous improvement, we aim to set the industry standard for value, quality, and client satisfaction.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 PM - 5:00 PM
Sunday Closed
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Showing 2,559 reviews
February 02, 2024
Heather is the most knowledgeable person we encountered in our car buying experience. She knew everything about the SUV, all the features. It was outstanding and ultimately why we did business with them. F in our car buying experience. She knew everything about the SUV, all the features. It was outstanding and ultimately why we did business with them. Fantastic, my wife adores her. More
by Brad Crow
Employees Worked With
February 02, 2024
I recently had the pleasure of working with VW Lewisville and I must say, they went above and beyond to help me. My case was a bit challenging, but the team didn't give up. They were patient, understanding, and I must say, they went above and beyond to help me. My case was a bit challenging, but the team didn't give up. They were patient, understanding, and worked tirelessly to find the best solution for me. Their professionalism and dedication are commendable. I'm thrilled with my id4 and the entire experience. If you're looking for a dealership that truly cares, look no further than Lewisville Volkswagen! 5 stars and a huge thank you! More
by sandralammoglia
February 02, 2024
I had a great experience with Lewisville Volkswagen. Kastriot was very responsive and helped me find the perfect used VW for my daughter. Very comfortable sale/purchase process with no tricks or pushi Kastriot was very responsive and helped me find the perfect used VW for my daughter. Very comfortable sale/purchase process with no tricks or pushiness. Everyone was very polite and professional. Still very happy with my purchase. More
by dj_david
February 01, 2024
Lewisville Volkswagen service department was great. Excellent customer service training has paid off. Appreciate tech and service advisor for step by step stages my vehicle was in. Excellent customer service training has paid off. Appreciate tech and service advisor for step by step stages my vehicle was in. More
by toddparmer
Verified CustomerFebruary 01, 2024
Mellisa was wonderful, very helpful and very informative. Your interactive video texting with the mechanic is awesome! I highly recommend and will be back. Your interactive video texting with the mechanic is awesome! I highly recommend and will be back. More
by LBELLIZZI_5
Employees Worked With
January 31, 2024
Very friendly sales staff, they were willing to deal (unlike other used car dealerships I visited during my car shopping. Would definitely recommend! (unlike other used car dealerships I visited during my car shopping. Would definitely recommend! More
by wtr326
Employees Worked With
January 31, 2024
Very happy with the way everything went. Servixe was timely, efficient, friendly and understanding and satisfied. Servixe was timely, efficient, friendly and understanding and satisfied. More
by AB
January 30, 2024
Everything in the process was ast and amazing. Miguel support us in every step and get and great offer to us. Miguel support us in every step and get and great offer to us. More
by Thiago Barros
Employees Worked With
January 30, 2024
As always I experienced a great customer services from both Melissa and Tim, the communication was always prompt and clear, which makes it easy to take decisions about my car. Thank you! both Melissa and Tim, the communication was always prompt and clear, which makes it easy to take decisions about my car. Thank you! More
by jbarba75
