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Lewisville Volkswagen

Lewisville, TX

4.7
2,521 Reviews
Our organizational vision at Lewisville Volkswagen is to establish ourselves as the foremost provider of top-tier automobiles in the United States. We are committed to delivering exceptional products that surpass client expectations, offering unparalleled experiences, and providing superior service. We strive to create a positive work environment for our teams and foster sustainable organizational growth by emphasizing personal development, thoughtful leadership, and groundbreaking innovation. By upholding the values of excellence, integrity, and continuous improvement, we aim to set the industry standard for value, quality, and client satisfaction.
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893 S Stemmons Fwy

Lewisville, TX

75067

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Showing 2,522 reviews

June 30, 2021

After emailing Jorge about my interest on one of your vehicles, I made an appointment to go see it. I was surprised to see that Jorge had the vehicle out front waiting for me - definitely not something I More

by gabrielbarajas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jorge Ruiz
Jun 30, 2021 -

Lewisville Volkswagen responded

Gabriel, thank you for recognizing Jorge Ruiz and John Chapman at Lewisville Volkswagen. We appreciate your business and recommendation. Please let us know anytime that we may be of further service to you. Make it a great day!

June 30, 2021

Greg and team went above and beyond finding the right vehicle for me. They were so thorough with all details of the car and I couldn’t be happier with the level of service I received. More

by Nedward12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Clary, Wallace Gauthier
Jun 30, 2021 -

Lewisville Volkswagen responded

Congrats on your new VW and thank you for recognizing Greg and our team at Lewisville Volkswagen. Please let us know anytime that we may be of further service to you. Make it a great week!

June 30, 2021

Everyone there was so helpful and kind Always loved Everyone there was so helpful and kind Always loved coming here for service and sales I will always come back here for anything I need with my veh More

by ltoddgreen272
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Eagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Guillermo Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Downs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Clary, Tom Ragland, Jason Steward, Wallace Gauthier, Heather Zebrosky , Brandon Mccalister, Jorge Ruiz
Jun 30, 2021 -

Lewisville Volkswagen responded

Thank you for recognizing our Lewisville Volkswagen sales and service team. We appreciate you! Please let us know anytime that we may be of further service to you. We are here for you!

June 30, 2021

Lewisville Volkswagen and Jorge ROCK! I was at another VW dealership in Frisco when they tried to pull a fast one on me. I ended up waking out and called Jorge. I explained my situation and he assured me More

by Anthonyl.wilkinson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Villa
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jorge Ruiz
Jun 30, 2021 -

Lewisville Volkswagen responded

Anthony, we love that you shared this experience with Jorge Ruiz here on DealerRater this morning. This is what it is all about... taking care of people... one client at a time. Thank you and please let Jorge, John, and Jason, know anytime that we may be of further service to you.

June 30, 2021

Heather was amazing in helping me purchase a new car! More

by Jackie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Eagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Freddie Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Guillermo Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Maloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Downs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brett Bradley, Wallace Gauthier, Heather Zebrosky
Jun 30, 2021 -

Lewisville Volkswagen responded

Jackie, thank you for recognizing Heather Zebrosky and the rest of our team at Lewisville Volkswagen. We appreciate your business and recommendation. Enjoy your new VW... we know that you will!

June 30, 2021

Jason and the crew at Bobby Beck’s VW are awesome! We bought our second Jetta from them and had another great experience. They are knowledgeable, courteous, and will give you a great deal! 100% Recommend More

by Ross
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Guillermo Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Maloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Steward, Jorge Ruiz
Jul 01, 2021 -

Lewisville Volkswagen responded

Ross, thank you for your repeat business and for sharing your experience with Jason and our crew at Lewisville Volkswagen. We appreciate you! Have a great night.

June 24, 2020

My loyalty was worth ZERO to them! Let the buyer beware! After purchasing multiple VWs from this dealer, I was promised their help in solving a misunderstanding between their finance ma More

by JeffW
Customer Service
Recommend Dealer
No
Employees Worked With
John Chapman, Bobby Beck
Jun 28, 2021 -

Lewisville Volkswagen responded

Jeff, please accept our sincere apology for the delayed response to this review. Earlier this month, we purchased Lewisville Volkswagen. Although we cannot assist with this specific challenge in 2020, we would welcome the opportunity to meet you. We look forward to bringing a new level of service to you, if given the opportunity. Please email me directly, anytime that I may be of service to you at jvilla@boardwalkautogroup.com. Sincerely, Jason Villa General Manager

March 11, 2019

Best experience in the DFW metroplex. Having purchased many new cars in the past, I did my research, requested quotes from everyone in the DFW metroplex, fielded the onslaught of emails, t More

by [Denton Texas]
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leo Sangiovanni
Mar 18, 2019 -

Lewisville Volkswagen responded

Thank you for the kind note and mention of working with Leo recently! We appreciate you stopping by after visiting another store and pleased our team was able to earn your trust and your business. Thank you for sharing feedback regarding the process and let us know when we may have the opportunity to assist you in service. Thanks again!

October 24, 2017

Don't go there. It's gone bad for us as customers, Stay away from Lewisville VW! Got a very negative experience buying a 2013 Jetta in September. The Jetta is okay but the way they conducted the deal More

by Viking
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Richard Magnotti and Robert Griffith (stay far away). If you go, insist in talking with Joe Downs only
Jun 28, 2021 -

Lewisville Volkswagen responded

Please accept our sincere apology for the delayed response to this review. Earlier this month, we purchased Lewisville Volkswagen. Although we cannot assist with this specific challenge in 2017, we would welcome the opportunity to meet you. We look forward to bringing a new level of service to you, if given the opportunity. Please email me directly, anytime that I may be of service to you at jvilla@boardwalkautogroup.com. Sincerely, Jason Villa General Manager

June 03, 2017

Excellent Car Buying Experience I recently purchased a Golf R from Lewisville Volkswagen and could not have been more impressed with the overall experience from start to finish. Land More

by Jonathan W.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Landon Beck
Jun 28, 2021 -

Lewisville Volkswagen responded

Jonathan, thank you for sharing your experience with Lewisville Volkswagen here on DealerRater. Please accept our sincere apology for the delayed response to this review. Earlier this month, we purchased Lewisville Volkswagen. We look forward to bringing a new level of service to you. Please email me directly, anytime that I may be of service to you at jvilla@boardwalkautogroup.com. Sincerely, Jason Villa General Manager

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