Lewisville Volkswagen

I love everything about this dealership! All of the employees from sales, to Machanic. They’re literally a second family to us. David is prob my favorite person up there 🤫 As for sales tho, Jason is a employees from sales, to Machanic. They’re literally a second family to us. David is prob my favorite person up there 🤫 As for sales tho, Jason is amazing, honest, and he goes above and beyond. John is the one that finalizes everything. He’s also honest and caring, I’m not even kidding when I say they’re family. This is the 3rd car we’ve bought from Lewisville VW. We will not go anywhere else! I waited months to find the perfect Atlas, John, David and Jason worked hard to locate one. When they found out they had one coming in, Jason contacted me and it was there the same day. I’m one happy momma, one happy customer…. More

I was looking for VW Toas in beginning of August. At the end of August i found Toas with IQ drive package available at vw lewisville and I submitted for quote online. Chris Prudhomme Called me and we agr end of August i found Toas with IQ drive package available at vw lewisville and I submitted for quote online. Chris Prudhomme Called me and we agreed on numbers on phone and it was good deal for me. I drove home with Taos next day. Chris Prudhomme Was amazing answered all the questions during my visit and gave a good deal on vehicle. More

Everyone was great to work with. Chris and the manager (I think also Chris) went above-and-being trying to locate the exact vehicle I wanted. think also Chris) went above-and-being trying to locate the exact vehicle I wanted. More

This dealer is under new ownership and many of their techs left. As a result, we waited many weeks just to get an appointment and were told that once we dropped off the car, they probably wouldn't even techs left. As a result, we waited many weeks just to get an appointment and were told that once we dropped off the car, they probably wouldn't even be able to look at it for about a week. That part turned out to be true. Ultimately, they fixed 2 of the 3 problems. But, we had a strong disagreement on the 3rd problem which was an alignment of a camera that guides the lane assist and ACC. As the car is still under warranty, I felt the alignment should be covered however Volkswagen will not cover it past 15K miles. The dealer said, "we didn't sell you the car" and "it sounds like you have problems with the design of the car, and we don't build the car". Ultimately, after running my battery dead and offering to fix it for $320 (I fixed it myself for $230--not difficult btw), I took the car somewhere else and the other dealer found damage behind the grill that was causing the mis-alignment. The fixed it promptly, washed the car, were a pleasure to deal with and even helped me get the insurance company to cover the damage. I will not be back to Lewisville. More

This dealership works magic, Friendly employees and big selection... I will definitely come back and recommend this place to everyone who is in the market of buying a car selection... I will definitely come back and recommend this place to everyone who is in the market of buying a car More

I bought my new Jetta from Lee yesterday! He was super helpful but not pushy, great service and I got to bang the gong! Winning! helpful but not pushy, great service and I got to bang the gong! Winning! More

Everyone was great from the time I tookMy car in till Everyone was great from the time I took My car in till my car was done. Great job! very perfecional and my day went great. Everyone was great from the time I took My car in till my car was done. Great job! very perfecional and my day went great. More

The service team was great. They fixed my problem quickly and explained what was done in a thorough and easy to understand manor and explained what was done in a thorough and easy to understand manor More

Awesome staff and very smooth process, definitely did not feel pressured to do anything! Wallace was very friendly and took great care of us. Thank you! feel pressured to do anything! Wallace was very friendly and took great care of us. Thank you! More