Lewisville Volkswagen

Cristian and Miguel stayed late to help me purchase my car on a short notice. All staff were friendly. However, I had originally been told that the Karr security system was forever but then it became 3 ye car on a short notice. All staff were friendly. However, I had originally been told that the Karr security system was forever but then it became 3 years on signing. More

Dealership was helpful and lot was good they didn’t put forced add of like many other dealerships and didn’t pressure you to buy warranty’s forced add of like many other dealerships and didn’t pressure you to buy warranty’s More

Prompt friendly service from Melissa, the video of the inspection sent by phone was a pleasant surprise. Will be home for all future service needs on my Jetta. inspection sent by phone was a pleasant surprise. Will be home for all future service needs on my Jetta. More

Erick and the finance team at Lewisville VW made it so easy for me to buy the car of my dreams! He worked with me, over the phone, from 3 hours away until I found the perfect 2024 Atlas. easy for me to buy the car of my dreams! He worked with me, over the phone, from 3 hours away until I found the perfect 2024 Atlas. More

To Whom it May Concern, I want to take a moment to express my deepest appreciation for the incredible service I recently received. The situation with my car ended up being WAY bigger than anticipa express my deepest appreciation for the incredible service I recently received. The situation with my car ended up being WAY bigger than anticipated and Melissa was INCREDIBLE throughout the 2 month ordeal. Her professionalism, attention, ability to advocate for me, support, and dedication to ensuring my satisfaction was met was seriously a lifeline for me. It's not common to experience this kind of service anymore and I've NEVER experienced it from a car dealership/service department. I'm genuinely grateful for Melissa and her efforts. She was not only friendly but she was also very down to earth and willing to laugh about the situation...which in my life is a NEED. All that being said, I just wanted to reach out and ensure you were aware that Melissa, and the Lewisville VW service team are diamonds in the rough. The service I've received has solidified my loyalty to y'all and I have no problem pointing all my people your way. Thank you! More

The service was great, the customer service rep. was very respectful. I was refer my friends and family. was very respectful. I was refer my friends and family. More

Erik took great care of us. He was patient with us as we were not in a rush to find the perfect vehicle for us. John Chapman did great on the finance side of things as well. Kud He was patient with us as we were not in a rush to find the perfect vehicle for us. John Chapman did great on the finance side of things as well. Kudos to both of them. More

Found the car we wanted, got more for our trade than we expected without having to haggle. Car was priced right. Overall great experience expected without having to haggle. Car was priced right. Overall great experience More

Drew Gassner was up front and a pleasure to work with. I would trade with him again. I would trade with him again. More

Drew and David were great people to work with! I felt comfortable and not pressured as well as came out of this experience wanting to share my new found car love! Can’t recommend them enough! I felt comfortable and not pressured as well as came out of this experience wanting to share my new found car love! Can’t recommend them enough! More