Lewisville Volkswagen

Fastest, I have ever purchased a car,truck or. motorcycle. I was in and out in 30 minutes. Guillermo was the best no xx salesman I have ever dealt with. If you are looking for a dealer that is not motorcycle. I was in and out in 30 minutes. Guillermo was the best no xx salesman I have ever dealt with. If you are looking for a dealer that is not gonna push a bunch of extras, Or sneak on stuff you told them you didn't want, Or run your credit when you told them no and have financing. This is the place to go. I will be getting my wifes car here as well. More

Lewisville Volkswagen made my lease so easy. Lee is amazing! I told him what I wanted and he made the process so easy. I was in and out in no time. I will be using them for all my vehicle purcha Lee is amazing! I told him what I wanted and he made the process so easy. I was in and out in no time. I will be using them for all my vehicle purchases! More

We worked with Erik who was great during the process. Very Knowledgeable . Financing process also very smooth Very Knowledgeable . Financing process also very smooth More

Was a great buying experience! ! Christian Gonzales was knowable and delivered a quality experience! Dealership was also overall a great experience , made the whole process very smo ! Christian Gonzales was knowable and delivered a quality experience! Dealership was also overall a great experience , made the whole process very smooth!!! Would recommend both !! More

Jibril was incredibly knowledgeable, fair, easy to talk to, and straight forward with me. He helped me find exactly what I was looking for and I'm very happy with my purchase. to, and straight forward with me. He helped me find exactly what I was looking for and I'm very happy with my purchase. More

Excellent car buying experience. Entire staff is attentive, concerned about delivering quality customer service, and helpful. I would highly recommend Volkswagen as a brand, and Lewi Entire staff is attentive, concerned about delivering quality customer service, and helpful. I would highly recommend Volkswagen as a brand, and Lewisvile Volkswagen to anyone I know interested in a new or used car. More

Cristian Gonzalez did an excellent job in assisting me with the purchase of my VW Beetle. He gave excellent customer service kept me inform through the process. John Chapman was great in setting up our f with the purchase of my VW Beetle. He gave excellent customer service kept me inform through the process. John Chapman was great in setting up our financing. Overall excellent dealership. More

All the employees I spoke to at this dealership were knowledgeable and helpful. Clean as well. knowledgeable and helpful. Clean as well. More

It was a good experience, and there was room for improvement. Read on to understand, and perhaps learn from our experience. We were greeted by Mark, and he worked with us through the entire buyin improvement. Read on to understand, and perhaps learn from our experience. We were greeted by Mark, and he worked with us through the entire buying process. He was knowledgeable, kind, patient, and respectful. This was even more significant than usual because my wife and I were car shopping with our 4 month old. We were in search of a family car to accommodate our family better than our current vehicle. We got a pretty good trade in value for our vehicle, and the price of the used 2023 Cross Sport was fair. Both could have been a little better, but we didn't do the back-and-forth negotiating to tweak the numbers down because we needed the new baby-friendly car quickly, and the baby's patience was running thin that day. Things were less smooth when it came time to close the deal. First, the second key for the car was not available. We were told that the VW employee (John) who previously owned the vehicle had it and would get it to us quickly. I met him as part of the sales process and he assured me that he would send the key out to me immediately. Note: it still has not arrived as of this writing, weeks later. I asked them to put this in writing to hold them accountable, and I have called in, and they have been good about pushing for this to get done. Additionally, I asked about the cargo cover for the vehicle, they let me know that they could not guarantee the cover, but that they could check other vehicles and inventory and try to get me one. Also, the original owner said he would check to see if he had it, because he would usually have included it in his purchase. They did not come through with the cover, nor did they even provide any updates to me asking about it. I know this would have been going above and beyond, but in the end it was setting higher expectations and underdelivering. A simple update that it wasn't going to be possible after all would have been good. The experience with the second vehicle key and the cargo cover make it feel as if the dealer was willing to say what needed to be said to close the deal. Their saving grace was that Mark provided his direct cell #, and has been responsive after the sale was complete. Without him I would be rating the experience 2 or 3 stars instead of 4 stars. I recommend this dealership for fairness and for providing a quality vehicle. I also recommend getting all that is being committed in writing. More

If you want a good car buying experience I really suggest Lewisville Volkswagen! I worked with Lee Clowers and I couldn't recommend him enough! After talking with multiple salespeople at other dealers who we Lewisville Volkswagen! I worked with Lee Clowers and I couldn't recommend him enough! After talking with multiple salespeople at other dealers who were often rude or disinterested in helping me, Lee was a breath of fresh air. Not only was he actively trying to make a deal work for me, but he did it in a non pushy way. I will definitely be recommending him to anyone I know that is shopping for a car in the future! More