Lewisville Volkswagen

I could write a bunch of polished words about this dealership, but why complicate what was a simple, easy, and painless experience? Eric Zach, our sales representative, was great, and I look forward dealership, but why complicate what was a simple, easy, and painless experience? Eric Zach, our sales representative, was great, and I look forward to buying my next vehicle from him and this dealership! More

Guillermo And the whole crew at Lewisville Volkswagen are top notch! Their customer service, understanding of my wants, and ease with which they delivered on all were outstanding! are top notch! Their customer service, understanding of my wants, and ease with which they delivered on all were outstanding! More

Jason was very nice and let me and my kids watch some cartoons while we wait. cartoons while we wait. More

Tim went above and beyond to make sure my car was ready to go when promised. Informed me all along the way of the progress being made. Great experience! to go when promised. Informed me all along the way of the progress being made. Great experience! More

Lee helped me get my son into his first car, thank you so much for making this an easy and positive experience for him! much for making this an easy and positive experience for him! More

Everyone here has gone above and beyond to help me buy my first Volkswagen! They have all been so patient and took the time to find me exactly what I wanted. Every detail in this experience has been easy and first Volkswagen! They have all been so patient and took the time to find me exactly what I wanted. Every detail in this experience has been easy and very laid back! I will continue to buy my cars from them for years to come! Thank you from the bottom of my heart! More

Worst car buying experience of my life. Finance department held us up for three hours and pressured us to take dealership financing when we made clear we already had financing. Only managed Finance department held us up for three hours and pressured us to take dealership financing when we made clear we already had financing. Only managed to complete paperwork after I demanded the return of my car and told them the deal was off. Felt we were held up only because we refused financing and therefore, the finance guy didn’t make his money on the back end of the deal. Will NEVER return to this dealership. More

Very attentive staff that heard our concerns and addressed all questions we had before purchasing. addressed all questions we had before purchasing. More

Such a quick and easy process. Excellent service, would for sure recommend to family or friends. Excellent service, would for sure recommend to family or friends. More

I entered the dealership knowing exactly what I wanted - a 2024 Volkswagen Tiguan SE R Line Black. I wanted a white exterior with a beige interior, but they didn’t have it in stock. Kastriot even searched n a 2024 Volkswagen Tiguan SE R Line Black. I wanted a white exterior with a beige interior, but they didn’t have it in stock. Kastriot even searched nearby dealerships but we didn’t have any luck. I really appreciate the fact that, even though he’s a salesperson, he didn’t pressure me into buying something I didn’t want. Instead, he took my number down and promised to contact me as soon as they had what I wanted in stock. I honestly didn’t think I’d hear from him again, but a month later I got the text that they received a vehicle with my exact specifications. He sent me a video of the “fresh off the truck” vehicle. It wasn’t even fully unwrapped yet. She was a beauty! When I arrived at the dealership it was at the front of the lot waiting for a test drive. I was ecstatic! The dealership also made the process of purchasing my vehicle a breeze! The one downside, which has nothing to do with Kastriot, was the pressure we felt to purchase the add-on warranty/protection packages through the finance department. However, that seems to be a thing at every dealership. We purchased a Honda recently and went through the same thing. Overall, I would definitely purchase a vehicle with Lewisville VW again. If you plan to go, ask for Kastriot! He won’t let you down! More