Lewisville Mitsubishi

Did not dissappoint! WOW I'm a repeat customer with this dealership and I had such fantastic service 3 years ago I didn't think of going anywhere first for my next car. Micha I'm a repeat customer with this dealership and I had such fantastic service 3 years ago I didn't think of going anywhere first for my next car. Michael Simmons went above and beyond, a true WOW type of employee, which we use in the hospitality industry for going above and beyond and wowing your customer. From the friendliness, willingness to help get me where I needed to be, I knew within the first 15 minutes I'd be driving home with another new car from this location. I'll recommend everyone I know here. I encountered a few other employees, who also were smiling, up beat, engaging and great senses of humor (which I find extremely important in service). This is my second outlander and third Mitsubishi. Just all around GREAT cars! Can't wait to come back next week and get a second car for the hubby. More

Friendly, Professional dealership that I enjoyed! I've been in the market for a small SUV and had never considered buying a Mitsubishi until I drove the Outlander and the Outlander Sport. For the mone I've been in the market for a small SUV and had never considered buying a Mitsubishi until I drove the Outlander and the Outlander Sport. For the money, you get a lot of car! Today, I ended up buying the larger Outlander and am so glad I gave my business to Lewisville Mitsubishi. My father and I had visited quite a few dealerships and test drive lots of cars, but this dealership had the most follow through and professionalism compared to even the "high end dealerships." We really enjoyed working with Ryan Miller and Michael Simmons. Even after I was sold, Michael Simmons was quite knowledgeable and took his time explaining all the features and benefits of my new car which I greatly appreciated. I would recommend this dealership to anyone looking to buy a Mitsubishi! More

Lewisville Mitsubishi Is The Place to Go - Great Cars Wow! Where do I start? I now own 2 Mitsubishi Outlanders (2007 and 2015) because the car simply fits me and my family's traveling needs. Smooth ride Wow! Where do I start? I now own 2 Mitsubishi Outlanders (2007 and 2015) because the car simply fits me and my family's traveling needs. Smooth ride, great gas mileage, and safe. My car buying experience was hassle free. Michael, extremely knowledgeable about the Outlander and a owner of one himself, understood what I needed and did not disappoint. We close the deal within a reasonable amount of time. It was truly a pleasure to work with Michael. I give him a Grade A+ for professionalism and customer service. For this reason, I highly recommend Michael if you are considering purchasing a Mitsubishi vehicle. Also, major kudos for the dealership for employing such high quality associates. I'm always greeted by a friendly staff who are extremely efficient at what they do and love what they do. Totally refreshing! More

we went to test drive a car. what a place to buy a car. Michael Simmons was such great help. he knew all about the car.the service is awesome, they treat you like family. what a place to buy a car. Michael Simmons was such great help. he knew all about the car.the service is awesome, they treat you like family. More

Wasted weekend Called on a truck off there used lot was told it was clean inside and out and given a vary thorough inspection. I took the 280 mile trip to find a den Called on a truck off there used lot was told it was clean inside and out and given a vary thorough inspection. I took the 280 mile trip to find a dented scratched truck that also featured stains on the interior and that was in bad need of an alignment. After working out what was still a great deal I drove off the lot to have one of the TPS senors quit. I quickly pulled back into the lot after 30 mins or so they told me they would run the truck down and get it fixed. I waited 20 more mins before I asked why the truck hasn't moved they told me to go ahead and I could take it. Get over that obstacle and go to pick up a trailer to use to tow my car home and the trailer light plug is dead. Go back to the dealership they spend 40 mins trouble shooting. They get a tester to show that they are working now so I go back to pick up the trailer to find them again not working. Call again but this time my salesman is unreachable(10 + calls to his cell and there land line) get back to the lot and no one can find him or reach him on his phone. So I just returned the truck and now have wasted 300+ dollars on this trip. More

Unplanned Surprise I went to Lewisville Mitsubishi due to a recall on my Lancer and to get an oil change. I had no plans to buy a car, but I was interested in seeing the I went to Lewisville Mitsubishi due to a recall on my Lancer and to get an oil change. I had no plans to buy a car, but I was interested in seeing the 2015 Outlander. That's when I met Travis: he was professional, honest and never made me feel pressured about buying a car. Again, I had no intentions of trading in my car. After a test drive, I was in love. Before I knew it, Travis handed me the keys to my new car! He was outstanding. I highly recommend asking for him if you're in the market for a new car, or even if you're not. Look what happened to me! Great job! -Jonathan S., Lewisville, Texas More

We bought a car. We went in just to see what our options were, and left with a brand new car. Michael and the finance team worked hard to get what we needed in order We went in just to see what our options were, and left with a brand new car. Michael and the finance team worked hard to get what we needed in order to get us in the car we wanted. Everyone was very nice and willing to answer any questions we had. (They were also very patient with our energized and cranky 2 yr old.. :) ...) More

Awesome Service If your out looking for a new car this is the place to come. Staff is very friendly and looking to make sure comfortable while waiting for the paperw If your out looking for a new car this is the place to come. Staff is very friendly and looking to make sure comfortable while waiting for the paperwork process. I have had a Mitsubishi Outlander before and really love the car and now purchasing a new one. More

Amazing Dealership!!! I have had my fair share of dealership experiences (and I'm not even 30!) and I hate the way salesmen treat you. I had high hopes for this dealership I have had my fair share of dealership experiences (and I'm not even 30!) and I hate the way salesmen treat you. I had high hopes for this dealership though after reading 66 reviews on this site alone and only 2 (that's right, TWO) of them were 2 stars. ALL the rest were 5! That was new to me, I'm used to reading every other review being a negative. So I was definitely impressed! So here's where my story begins. I've been shopping for a car for about a week and been to 2 other dealerships with no success ( no call backs, the usual back and forth game, high down payments, etc). Mind you my credit isn't good but no one seemed to want to work with me. Yesterday morning (5/12/15) I was watching TV with my son about to go to work, when I got a call from Lewisville Mitsubishi out of the blue. Justin was the person on the call, saying he pulled my application from somewhere online and that I was pre-approved for a vehicle, was I still in need of one? Yes I was but was skeptical he could get anything done. He said he could work some things for me and he'd call me back. About 15 minutes later he called back saying I was approved for a loan on a 2015 Mitsubishi Mirage, when could I come in? Still being skeptical I asked him about the numbers. The monthly payments were actually really good but the deposit was what I was concerned with. He said he could work with me on it and to come in, but I had to work until 730 in the evening and they close at 8. He said that wasn't a problem and to just head over after work. All throughout the afternoon I kept emailing him voicing my worries and concerns he couldn't actually help me with getting in a car, but he reassured me he could work miracles. I went to their website and found a really cute green Mitsubishi Mirage I really liked and let him know. 730pm rolled around and my fiance, son, and I headed to Mitsubishi Lewisville. We pulled in and there was the very car I mentioned I had liked, pulled up in front. I looked it over, sat in it for 2 seconds, but wanted to go inside and talk numbers. We went in and 20 minutes later, boom I had a car!! He was so easy going as was the financing manager we dealt with (I can't remember his name, I think it was Kevin). I told him what I wanted, what I could do, he didn't question me, no back and forth games, and we were out the door in no time flat! I couldn't be more impressed or excited at the awesome experience I had with this place! The ONLY reason I didn't drive it off the lot last night was because I don't have insurance as of yet. Hoping to be driving my car home tonight! If you have bad credit, no credit or excellent credit, please PLEASE don't go anywhere else but Lewisville Mitsubishi! These guys are the best I've EVER delt with! And my wedding is in 2 days, so they made my week SO much less stressful. I LOVE YOU GUYS!!! More

Best Experience I've had I typically don't write reviews of products I buy. Honestly I only write when I am disappointed in the service or product, and never for a Car Dealer. I typically don't write reviews of products I buy. Honestly I only write when I am disappointed in the service or product, and never for a Car Dealer. This was different. I worked with Michael Simmons for my Outlander purchase. He was patient, No pressure (that is huge), and genuine. I called about a car that was listed, filled out an application on line and when I got there he had the car ready out front for me to test drive at the same time he had his appraiser check my trade. When I came back from the test drive, my wife and i took 3 minutes to decide this was the car we wanted. Went above and beyond to take care of me and the finance team got me a great rate. I can't say enough good. Never expected this, This was the best buying experience I have had, bottom line.. More