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Lewis Toyota
Topeka, KS
928 Reviews
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928 Reviews of Lewis Toyota
November 13, 2018
EASY PEASY on 11/5 I called Ms Mahood & told her I needed a pickup. On 11/10 I picked one up site unseen, it was PERFECT on 11/5 I called Ms Mahood & told her I needed a pickup. On 11/10 I picked one up site unseen, it was PERFECT More
by clanning07
Verified CustomerEmployees Worked With
Maggie Mahood, Jeff Watson
November 10, 2018
Just a bit disappointed. Tire pressure light on and had to reset my maintenance light. First time I have ever had to do it here. Should of brought back did it on my own. Also Tire pressure light on and had to reset my maintenance light. First time I have ever had to do it here. Should of brought back did it on my own. Also on tire rotation driving to Arizona I noticed a lot more vibration in my steering wheel. More
by rtarvin1@gmail.com
Employees Worked With
Don’t remember who serviced vehicle.
November 10, 2018
Pleasant experience John was very professional and helpful.We will return in the near future when we are in need of another vehicle.Thanks for a great experience. John was very professional and helpful.We will return in the near future when we are in need of another vehicle.Thanks for a great experience. More
by Debra J51
Employees Worked With
John Dasher
November 10, 2018
Jack and Ann Metzger Great from start to finish. Had purchased several vehicles from the dealership. Quit because of customer service. New ownership is getting the dealers Great from start to finish. Had purchased several vehicles from the dealership. Quit because of customer service. New ownership is getting the dealership back to where the customer is important More
by Jack Metzger
Employees Worked With
Tony Rubbo, Tyler Hayes, Steve Ramer, Barbara Berry
November 10, 2018
Toyota I had a great experience, treated fairly, offered anything that was needed. John was very knowledgeable and helpful throughout my experience. Thank y I had a great experience, treated fairly, offered anything that was needed. John was very knowledgeable and helpful throughout my experience. Thank you for the great experience! I’ll be sure to let everyone know where I purchased my truck! More
by JenTen24
Employees Worked With
John Dasher
November 09, 2018
Great service The service department treats you very professionally and always informs you of any defecencies that they may see in your vehicle. They do not pressur The service department treats you very professionally and always informs you of any defecencies that they may see in your vehicle. They do not pressure you into purchasing any additional products but so let you know what you might need in the future. More
by plpierce331
Employees Worked With
Kelly Williams
November 08, 2018
Recent visit I recently went to your dealership to have service done on my 4Runner when completed I noticed that the interior as well as the outside of the vehicle I recently went to your dealership to have service done on my 4Runner when completed I noticed that the interior as well as the outside of the vehicle was covered in grease and grim. ( it was not just a small amount it covered a large portion of the interior and exterior which I photographed. I usually have good service at Lewis but was extremely disappointed it what was done. It took me over and hour and a half to purchase materials and clean my vehicle. I know that you can do better. More
by YOUNGRWY
Employees Worked With
Don’t know names
November 07, 2018
Great service When I need service done they always get it done fast. They let me know if something needs to get fixed and how much .over all very satisfied When I need service done they always get it done fast. They let me know if something needs to get fixed and how much .over all very satisfied More
by lmgasca72
Employees Worked With
Tony Rubbo, Richard Harmon, Brad Lewis, Kelly Williams, David Roberts, Robert Dasher, Brad Bergkamp, J.T. Luginbill, Nikilynn Leduc, Mike Robeson
November 07, 2018
Positive experience! We were impressed with the knowledge Dan Jackson has about all the vehicles. He was very patient with all our questions, and worked hard to get us ans We were impressed with the knowledge Dan Jackson has about all the vehicles. He was very patient with all our questions, and worked hard to get us answers. -- always with a big smile on his face. We really like our 2018 Highlander, and have recommended your dealership, and especially Dan, to our family and friends. More
by gj
Employees Worked With
Dan Jackson, Kimberly Harvey
November 07, 2018
Poor communication between departments When I scheduled my routine service, I requested to have a minor scrape repaired at the same time. I spoke with someone on this being covered for war When I scheduled my routine service, I requested to have a minor scrape repaired at the same time. I spoke with someone on this being covered for warrant and he said it won’t be a problem and made a note on my file. When I came in for the service and touch up, no one in service had any idea about this touch up. I waited over two hours before asking and they said that my service is complete and that they were still looking into the warranty body work. I ended up waiting another half hour before I finally told them that I had to leave as this should not have taken that long. I think I would have been sitting and waiting all day without anyone addressing my concerns if I hadn’t asked about the status More
by MARNE.CRAVER
Employees Worked With
Derek Evans, J.T. Luginbill
