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Lewis Toyota

Topeka, KS

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928 Reviews

2951 SW Fairlawn Rd

Topeka, KS

66614

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928 Reviews of Lewis Toyota

December 30, 2018

Easiest car buying experience I've ever had! I had an amazing experience from my test drive to financing to the setup consultant. I will recommend Lewis Toyota to everyone - this was my best car More

by Mollie R.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kimberly Harvey, Jeff Watson , LaMarcus Betts
Dec 31, 2018 -

Lewis Toyota responded

Awe, shucks Mollie🤗 Thank you so much for the fantastic 5 Star Review✨... It was a pleasure to work with you and your beautiful little daughter....(has she learned to keep her feet off the seats yet?..🤣) We really appreciate you driving the distance to bring your business to Lewis Toyota of Topeka. If you have any further questions on the technology equipped in your Rav4 please be sure to reach out to me, we are all here for you, even after the initial sell👍 Enjoy Mollie...Have a wonderful and safe New Years💖 Hugs Kimberly, LaMarcus and Jeff

December 29, 2018

Tyler I have avoided buying my Toyotas at Lewis because of a negative experience with Rod Lewis some years ago. I have driven to Crown in Lawrence to avoid More

by Goodyearguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Rubbo, Tyler Hayes
Dec 31, 2018 -

Lewis Toyota responded

Thank you Goodyearguy for giving the new Lewis Toyota a chance to earn your business again. We have a great crew with new management that puts customer service ahead of making "a profit". We have lots of inventory to choose from, team members that truly care about integrity and getting you the price that's in your budget, we're worth the second chance...thank you for giving us that opportunity😁 We wish you and your family a very merry holiday season. Your New Lewis Team

December 29, 2018

High priced, unauthorized work Took my car in for a simple oil change. when I picked it up my bill was $65. They rotated the tires - for a fee - without calling to ask about it firs More

by Softball king
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
David Roberts
December 28, 2018

All that I expected Steve Ramer, our salesman, was very informative and helpful without being pushy or overbearing. He listened to what we wanted and tried to fill that More

by lszierlein
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kimberly Harvey, Steve Ramer, J.T. Luginbill, Mike Zawacki
Dec 31, 2018 -

Lewis Toyota responded

Thank you for the positive review lszierlein. Good to know Steve and Mike pulled a 5 star ranking with you. Please let us know how JT and myself could have made your buying experience a perfect 5 as well. We all work together as a team and when one member falls short of the customers expectations we want to know how to improve ourselves to bring value to all. Enjoy your Highlander and please feel free to call me if you have further questions on your vehicles technology. Happy New Years Kimberly and Your Lewis Team

December 27, 2018

Excellent Everyone who assisted me was excellent. They seemed to practice the highest possible standard in all they did. I was very happy, and will recommend More

by Chuck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Lewis, Jeff Kirwan, Kyle Stoner, J.T. Luginbill
Dec 28, 2018 -

Lewis Toyota responded

Thank you for the 5 STAR REVIEW Chuck!!!!! We love to hear happy stories about our Lewis Toyota Crew. Enjoy your Avalon! Have a Safe New Years!!✨🎈💥 All the Best Your Lewis Crew

December 26, 2018

Awesome experience! Mike zawaki started the deal by calling me after I posted interest in a vehicle. Then, Dan jackson listened to what I was looking for and got it. Kim More

by Brent Long
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Rubbo, Dan Jackson, Kimberly Harvey, David Roberts, Mike Zawacki
Dec 28, 2018 -

Lewis Toyota responded

WOOHOO ❗❗ 5 🔅🔅🔅🔅🔅🔅 RIPPIN STARS FOR THE WHOLE GANG!! GOTA LOVE THIS STUFF💖Thank you Brent Long for the generous post on our DealerRater Site!!!! We appreciate your business here at Lewis Toyota!! Have a Happy and Safe New Years✨ Your Lewis Team

December 25, 2018

Taken care of Lewis Toyota service never disappoints. I have been taking cars in for service since 1995. They have always been honest about what needs done now, or More

by EllieKay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Dasher, Chad Hayes, Robert Dasher, Maggie Mahood
Dec 31, 2018 -

Lewis Toyota responded

Thank you so much for the 5 Star Review bestowed on our Team Members!!! We love hearing happy stories!! Have a Wonderful and Safe New Years!!!! Your Lewis Team

December 22, 2018

Great Went to see Maggie and explain our situation and after 2 test drives Maggie from my truck. About a hour later I was leaving with it totally satisfied. More

by Rodburner
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maggie Mahood
Dec 22, 2018 -

Lewis Toyota responded

Maggie is the Bomb!!!!!! She is the most incredible person!!! She always seems to know intuitively what a customer needs even before the customer knows! Glad her magic worked for you to!!! We do appreciate your business here at Lewis Toyota and thank you for allowing us to serve your vehicle needs! Have a Joyous Warm Holiday Season The Lewis Crew

December 22, 2018

Our new car buying experince Our recent new car buying experience with Lewis Toyota and sales consultant Jeff Cruse was 100% outstanding. Jeff was very professional, courteous, a More

by TLYLE82
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kimberly Harvey, J.T. Luginbill, Jeff Cruce, Mike Zawacki
Dec 31, 2018 -

Lewis Toyota responded

Hi TLYLE82, Thank you for the 5 Star Review to all my Team Members. I'm very glad to hear I did a great job for you...so was my boss...haha Send in your friends and family, I'll give them the red carpet treatment as well!!! All the Best Jeff Cruce

December 22, 2018

Expensive and poor service . I visited here to change engine plastic shield fog light grill and front grill of Toyota Prius 2005. I provided them all parts except fasteners. The More

by Walsil11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kimberly Harvey, Kelly Williams
Jan 04, 2019 -

Lewis Toyota responded

Hello Walsil11, After much discussion with Chad Hayes, Service Manager, and Kelly Williams, the SA you tagged, we really feel we did our best to help you given the parts you supplied were used salvaged parts. They were not compatible with your vehicle and we told you before we began the work. We put your car on the rack and showed you all the pieces you really needed to resolve the issues. You refused to purchase the correct parts. We were only able to install one part you provided and we had to spend the time to retro-fit it, per your request. It was clearly satisfactory to you at the time because you paid the bill, collected your old parts and drove away. We want all our customers to be completely satisfied with our work. You are more then welcome to call Chad (785.273.0555) and discuss this issue with him. We want you happy😁 Regards, Kimberly Harvey Delivery Specialist

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