Lewis Chrysler Dodge Jeep Ram of Hays

Helpful Everyone at the dealership was very helpful in helping me decide on a vehicle that suited my needs at a fair price that I could afford Everyone at the dealership was very helpful in helping me decide on a vehicle that suited my needs at a fair price that I could afford More

Easy to work with Robert Martin was very good to work with and made the process of trading our vehicle go very smoothly. Great service and I would recommend them! Robert Martin was very good to work with and made the process of trading our vehicle go very smoothly. Great service and I would recommend them! More

Great The salesmen were very helpful. Especially helpful explaining the technology and how to use it. They helped me pair my phone and got me all set up. The salesmen were very helpful. Especially helpful explaining the technology and how to use it. They helped me pair my phone and got me all set up. More

Best car buying experience ever! I highly recommend Lewis Chrysler in Hays, KS to anyone in the market for a new vehicle. It was the most stress free car buying experience I've ever h I highly recommend Lewis Chrysler in Hays, KS to anyone in the market for a new vehicle. It was the most stress free car buying experience I've ever had! More

Lewis automotive buying experience We recently purchased a 2017 ford fusion, very happy with the service we received from Robert martin, he was extremely helpful, patient, accommodating We recently purchased a 2017 ford fusion, very happy with the service we received from Robert martin, he was extremely helpful, patient, accommodating, and knowledgeable. More

Easy dealing very accommodating! Wasn't seriously looking for a new vehicle! Stopped to look at a truck that was there. Joel showed me the truck and listened to what I wanted. He sho Wasn't seriously looking for a new vehicle! Stopped to look at a truck that was there. Joel showed me the truck and listened to what I wanted. He showed me a newer nicer truck and made buying my wife a beautiful Toyota Tacoma so pleasant!!!! Very well done! I couldn't ask for more! More

Great It was great had a good experience would recommend them to other customers that are interested in purchasing a new vehicle. There service department i It was great had a good experience would recommend them to other customers that are interested in purchasing a new vehicle. There service department is also ok to work with More

Purchased 2010 Toyota Tacoma 4 X 4 a lot of problems My review of Lewis Toyota of Hays used car division which I posted on Consumer Affairs, sharing it here with you so you can be warned! Purchased a My review of Lewis Toyota of Hays used car division which I posted on Consumer Affairs, sharing it here with you so you can be warned! Purchased a used Dealer certified 2010 Toyota Tacoma 4 X 4 pickup from Lewis Toyota of Hays, on Feb 8, 2016. Noticed some problems with the pickup the day of purchase after signing the contract. The dealer failed to address the problems, upon my mentioning it to them. First problem I noticed was the nearly dead battery brought the truck home tested the battery only 220 cold cranking amps remained of the 660. Had to purchase a new battery the 2nd day of ownership at my expense. Also noticed on the first day of ownership the coolant bottle was dry under the hood, luckily I had a new bottle of toyota coolant on hand in my garage. I topped off the bottle. Also noticed the cruise indicator was non functional. Asked the dealer by phone about this they said bring it in and they would put the repairs on the extended warranty I purchased but the service manager said their was no promise the insurance company would pay for it and I would have to pay it, if they didn't I also found out this was known by the dealer, by looking up the service history, the dealer noted that cluster needed replacing due to a non working cruise indicator but they did not replace it and went ahead and certified the vehicle with the non working indicator. This could be a safety issue, since you don't know it's engaged and it could accelerate without you knowing. Also the vehicle had clutch problems which the dealer knew about and noted in the service history. I recently spent over $1,000 dollars to have the fly wheel resurfaced, replace the clutch, throw out bearing and release fork, parts and labor. The mechanic that repaired it said the entire clutch and flywheel had been abused in some way by the previous owner. The flywheel had been so badly overheated it had to be ground twice. I can say this is the last vehicle I will ever purchase from Lewis Toyota, I have been a good customer since 2012, I won't even take my vehicle there for service any more, I will also say the extended warranty I purchased there for nearly, 3,000 dollars is worthless. They don't want to pay for anything, just give you the run around, and waste your time. Oh and also did some searching on the Internet and found there was a safety recall on the leaf springs, could break puncture the gas tank and catch fire! called Lewis Toyota about this said they could not help me there was no solution. Upon contacting Wagner Toyota in McCook Nebraska to purchase a new clutch release fork, the parts guy ran my Vin, and let me know there is a solution for the bad springs. Took it in and found out my springs are bad, Wagner Toyota has ordered the new ones and they will be replaced free of charge! Just be warned! About purchasing a used vehicle from Lewis Toyota of Hays Used car division! More

Dodge service Department some comments about my dissatisfaction with the dodge service department. I have had my dodge nitro in there now for the 3rd time in a month for a sim some comments about my dissatisfaction with the dodge service department. I have had my dodge nitro in there now for the 3rd time in a month for a simple recall. The first time I scheduled it they said it would be in and out quickly,sight Geyse they didn't have the parts. I was OK with that. The next day it was finished. When I picked up the Nitro there was pieces on my vehicle that had been broken that were not broke before I took it in. I then called the service department again and they said bring it in they will fix it. I took it in and again they said we don't have the parts. Around a week later they call to have me bring it back again. I take it back, they fix that day, but when I get in the new part (emergency brake boot) does not fit well at all, it is very loose and the metal shows. Plus my cup holder inserts are now missing, as well as part of my center consul was never put back together, and was laying in my back seat. To say the least this has been a very frustrating experience with what we were told was a simple recall. More