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Levittown Ford

Levittown, NY

Overview
Employees
Reviews
Vehicles
4.3
770 Reviews
Levittown Ford is Long Islands newest Ford Dealership and a proud member of the VIP Auto Group, that has a rich tradition right here on Long Island.With the purchase or lease of every New & CPOV vehicle you get the VIP+ program which includes Free Lifetime Service Loaner Vehicles, Free Lifetime NYS Inspections, Free Lifetime Oil & Filter Changes, Free Lifetime Rescue & Towing, Free Lifetime Courtesy Shuttle, and so much more. Since 1957 we have been happy to say "We Will Satisfy You!!" Come down, let us show you!!
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3195 Hempstead Turnpike

Levittown, NY

11756

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Showing 770 reviews

March 15, 2023

Horrible customer service. Do Not go to this dealership. Incompetent service department. They lie to.you, do not perform the services they said they will, and then damage your More

by Verified buyer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Darnell Desforges
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Kirby
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Krauciunas, Joel Sporn
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Mar 16, 2023 -

Levittown Ford responded

We appreciate your feedback. It's very important to us. Please give me a call directly at 516-622-8934 and ask for Renee. We look forward to discussing this with you. Thank you

Mar 16, 2023 -

Verified buyer responded

Levittown Ford 3195 Hempstead Tpke, Levittown, NY 11756 DO NOT BUY FROM THIS DEALERSHIP!! I leased a vehicle from them and decided to purchase the vehicle at lease end. The dealership attempted to charge me a $1295.00 "dealership" fee. They told me it is a mandatory fee that this particular dealership charges its customers who want to purchase their vehicle. I called Ford and they informed me that each dealership can charge whatever they want. I went to another dealership and they charged me absolutely no fees to purchase my vehicle. Horrible customer service. Levittown Ford apparently is not in the business of attracting repeat customers. I will never shop there again and I am a loyal Ford customer. Additionally, I stopped using their service department years ago because my vehicle was damaged on two separate occasions while being serviced. Always check your vehicle before taking it back from service. On both occasions, the dealership tried to hide the damage but they ultimately had to send my vehicle to get painted on both occasions because someone at the dealership scraped the side of the car on one occasion and damaged the front bumper another time. Additionally, the reason I brought my car to the service department the first time was for an oil and filter change. When I received my car back, it appeared the filter was never changed but I could not prove it. The next time I brought it back for an oil change, I marked my oil filter with a magic marker. When I received the car back, the oil filter still had my markings on it and the filter was filthy. I immediately brought the vehicle back to the dealership and confronted the service manager. At first he denied it but when I presented the facts, he apologized and took my car back and changed the oil again. DO NOT TRUST THIS DEALERSHIP!!.Don't read the good reviews because these are mostly written by people who basically received a car they paid for and have not dealt with the dealership in any other capacity. Read the negative reviews. These are the real reviews.

Mar 17, 2023 -

Levittown Ford responded

Good Morning. We reached out to you yesterday after your google post, with no response from you. Your repeated multiple posts have been flagged as bogus on google and dealer rater for removal.

March 14, 2023

My experience was very pleasant. Paul Su was great and provided all the details needed to make an info More

by TODDMAFFUCCI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Waiel Fawaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Su
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Mar 14, 2023 -

Levittown Ford responded

Good Afternoon! Thank you for your 5-star review. We greatly appreciate your business. Paul will be happy to know how helpful he was to you. Enjoy your day1

March 03, 2023

Michael Bethell and Eric Vila provided an excellent sales experience. Professional throughout and no high pressure sales tactics. Very easy and smooth transaction. And very happy with our new to us truck. More

by Pete
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Vila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Bethell
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Mar 03, 2023 -

Levittown Ford responded

Good Morning! We're so happy to hear you had a great buying experience with Michael & Eric at Levittown Ford. Enjoy your new vehicle and have a great weekend!

February 26, 2023

My experience was great from start to finish. Rob Fowler and Waiel Fawaz helped me with every step in the process and I would definitely recommend Levittown Ford to friends and family More

by Clamarca529
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Waiel Fawaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Fowler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 27, 2023 -

Levittown Ford responded

Good Morning! We greatly appreciate your business. We're so happy to hear you had a 5-star experience at Levittown Ford with your sale's team. Please let us know if you have any questions & enjoy your day!

February 22, 2023

Robert Fowler was great. He got me into the car I wanted. I would definitely work with him again. This is my 4 truck from levittown town ford. I highly recommend them More

by Neeniejrc33
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Waiel Fawaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Fowler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 23, 2023 -

Levittown Ford responded

Good Morning! We greatly appreciate your 5-star review rating your experience at Levittown Ford. We'll be sure to let Robert know how helpful he was to you in getting your truck. Enjoy your day!

February 20, 2023

The overall buying experience was handled expeditiously! ! Frank Monteforte and Eric Villa were very professional! More

by woodsmarti
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Monteforte,Eric Villa
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Feb 21, 2023 -

Levittown Ford responded

Good Afternoon! Thank you for your 5-star review rating your recent experience at Levittown Ford. We'll be sure to let Frank and Eric know how helpful they were to you. Please let us know if you have any questions. Enjoy your day!

February 18, 2023

Eric helped us out a lot to get the best price and the best rate. He also worked around my weird schedule and was always very pleasant and patient with me and my family. More

by Hunter
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Vila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leo Karapetyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 18, 2023 -

Levittown Ford responded

Good Morning Hunter! We appreciate your 5-star rating and kind words about you experience at Levittown Ford. We'll be sure to let Eric and Leo know how helpful they were to you. Please let us know if you have any questions. Have a great weekend!

February 14, 2023

Arrived at the service center and was immediately seen by my advisor Tonya. Excellent customer service. Above and beyond. Needed a loner and was helped by Janet. Stellar service. She was quick, helpful and f More

by JeffB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tonya
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Feb 14, 2023 -

Levittown Ford responded

Good Afternoon Jeff! Thank you for your 5-star review! We'll be sure to let Tonya & Janet know how helpful they were to you. We'll see you again down the road. Have a great day!

January 29, 2023

Smooth transaction. I appreciated the straight forward non nonsense discussion I had with my salesperson Matthew. More

by Rlucyk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Vila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Monahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 30, 2023 -

Levittown Ford responded

Good Morning and thank you for your 5-star review. We're so glad you had a stress-free buying experience with Matt at Levittown Ford. Have a great day and enjoy your new vehicle.

January 20, 2023

went to levittown ford to lease a new f 150,leo showed me several options for a new truck.after some negotiations i left with a new f150 two days later with a better price than i expected. smooth easy proces More

by ken c
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leo Karapetyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Treigh Washington
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Jan 20, 2023 -

Levittown Ford responded

Good Morning Ken! We're very pleased to hear you had a 5-star buying experience at Levittown Ford. Enjoy your new F150 & let us know if you have any questions. Leo and Treigh will be sure to help. Have a great weekend!

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