Levittown Ford

when we arrived at this dealership, there was no one available to help us. the receptionist apologized, helped us locate cars to vew outside while we waited. everyone in this dealership was friendly, available to help us. the receptionist apologized, helped us locate cars to vew outside while we waited. everyone in this dealership was friendly, knowledgeable, and attentive! mike was a pleasure to work with! More

The entire process of finding and leasing the car, that I wanted, was smooth, painless and handled with professionalism and excellence. I am totally satisfied with this dealer and the dealership. wanted, was smooth, painless and handled with professionalism and excellence. I am totally satisfied with this dealer and the dealership. More

Professional and courteous, Frank was able to locate and secure the car we were looking for with no problems. After a very bad experience, we called Levittown Ford to talk to someone else to attempt straigh secure the car we were looking for with no problems. After a very bad experience, we called Levittown Ford to talk to someone else to attempt straighten out a mess caused by another dealer. Upon explaining the problems we were having, Frank got to work straight away to make things right and get us into the car we wanted. He was very helpful and efficient, and everything went smoothly. Levittown Ford is a great place to go and I would highly recommend it. The atmosphere is positive and everyone is friendly and efficient. See Frank, he did right by us. More

Mike, the salesman, and Bill, the manager, were pleasant and accommodating. There were issues with my new Ford Escape (scratches)when I went to pick it up, and they had the repairs done quickly and thorough and accommodating. There were issues with my new Ford Escape (scratches)when I went to pick it up, and they had the repairs done quickly and thoroughly. Mike went over all of my vehicle features and invited me back if I had any issues or questions. After leaving the dealership I noticed a misspelling on the paperwork, and brought it to Mike's attention. He made sure it was addressed quickly, so the DMV paperwork would contain the correct information. I am pleased with my experience and have already recommended them to a friend. More

Bought a new Ford Escape and wanted a color not in stock. Rav and the dealership went out and found one for me that was exacty what I was looking for and more. Great car buying experience with friendly serv Rav and the dealership went out and found one for me that was exacty what I was looking for and more. Great car buying experience with friendly service and VIP program. More

Came in on an appointment, vehicle was ready and available. Fred & the staff worked with me to get me out the same day and with a fantastic price. They were even able to answer a few questions on available. Fred & the staff worked with me to get me out the same day and with a fantastic price. They were even able to answer a few questions on my ride home. The were fantastic, and i will be back. More

I purchased a ford escape in dec. 2011. Upon purchasing I purchased a ford escape in dec. 2011. Upon purchasing with Fred Rollo, who was very helpful & a great salesman, i was given side step bars for my c I purchased a ford escape in dec. 2011. Upon purchasing with Fred Rollo, who was very helpful & a great salesman, i was given side step bars for my car. Redeemable anytime I wanted, from service. So after a couple of weeks I made my appointment at service to get them installed. I was told that an outside company installs these items. When i return to the service department to pick up my car it was dark, no one showed me the work or went over what was done with me. So it was not untill two days later I noticed the passenger side step bar was not attatched in the front passenger side. So right away I call to get this fixed because now I have to worry about it flying off at 55 miles an hour on the parkway. I explain the situation to my service advisor who tells me she will call the company that does the work & she will call me back... as of three days later & no responce I call levittown service & after talking with the woman at the desk who also after a few days, actually did get in touch with the company , & I make my appointment to get this fixed. After having my car in service from 9 a.m. I get the call at 4 pm to pick it up only to find they have to order a part! So I make another appointment to get this free sidestep bar installed correctly. The company that levittown uses even threw in tinting of my two front windows for my troubles, ok. Now i go to pick up my car , again its waiting outside in the dark... they show me the aftermarket sidestep bars they put on my truck,these are not even for an escape. They told me the original equipment did not fit my truck, even though they fit every other escape in the world.. So now they put the first set on , noone checked theyre incorrect work, now they drilled more holes & put these big bars on. I think they may be for an explorer. Also the tint on my two front windows had lint under it. So i did go back & have them attempt to fix the tint with no luck,it came back worse. To make a long story short, Thank you Levittown Ford for putting the wrong parts on my brand new car that i bought from you!! Also thank you Levittown ford for the ticket i just got for my tint being too dark, oh and thank you for , during all this craziness of free services not being able to be poerformed correctly..... NO ONE EVER SERVICED MY CAR!! i was there at service & they didnt even do my 3000 mile service... i went to another dealer & was very happy. More

This dealership is a scam. DO NOT BUY A CAR AT THIS DEALER unless you want to be lied to and be taken advantage of. DEALER unless you want to be lied to and be taken advantage of. More

I VISITED LEVITTOWN FORD IN HOPES TO LEASE A FORD EDGE WHICH I DID. MY OVERALL EXPERIENCE WITH THE DEALERSHIP WAS NOT A VERY PLEASANT ONE! THIS WAS MY FIRST PURCHASE OF A FORD PRODUCT AND I WAS NOT HAPP WHICH I DID. MY OVERALL EXPERIENCE WITH THE DEALERSHIP WAS NOT A VERY PLEASANT ONE! THIS WAS MY FIRST PURCHASE OF A FORD PRODUCT AND I WAS NOT HAPPY AT ALL WITH MY SALESMAN.I FELT I WAS MISLEAD ABOUT THE DEAL IN ORDER TO MAKE THE SALE. FOR EXAMPLE, HE TOLD ME TO SIGN THE DOCUMENTS FOR ONLY 10,500 MILES AND THEN I CAN UPGRADE (FREE OF CHARGE) TO 12,000 BY CALLING FORD CORPORATE. AFTER ALL WAS SAID AND DONE I FOUND OUT THROUGH THE GENERAL MANAGER THAT THIS WAS NEVER A FORD POLICY AND NOW I AM STUCK WITH ONLY 10,500 MILES. WHILE MAKING THE DEAL FOR THE EDGE HE ALSO TOLD ME HE COULD MAKE A DEAL WITH A FUSION AND THEN WHEN IT WAS TIME TO DO SO NONE OF WHAT HE SAID WAS TRUE. THE ONLY WAY I GOT ANY SATISFACTION WAS WHEN I CAUSED A SCENE AND THE MANAGER AND GENERAL MANAGER HAD TO STEP IN. THE SALESMAN PROMISED THE WORLD UNTIL IT WAS TIME TO SIGN THEN EVERYTHING SEEM TO CHANGE. THIS IS NOT THE WAY I EXPECTED TO BE TREATED NOR SHOULD A NEW CUSTOMER BE TREATED. I WAS IMPRESSED WITH THE RED CARPET POLICY BUT NOW AFTER I DID END UP PUTTING SO MUCH MONEY DOWN I'M SORRY THAT I WILL BE STUCK WITH FORD IN ORDER TO BENIFIT FROM THIS POLICY. DESPITE THESE ISSUES I AM HAPPY WITH BOTH CARS BUT WILL THINK TWICE ABOUT RECOMMENDING OR DOING BUSINESS WITH LEVITTOWN FORD IN THE FUTURE. More

I've own many Fords over a period of 40 years and Levittown Ford is by far the best dealership I've dealt with. From the moment you walk in you can just tell that you want to purchase here. Every e Levittown Ford is by far the best dealership I've dealt with. From the moment you walk in you can just tell that you want to purchase here. Every employee will make you feel comfortable and will go that "extra mile" to insure a pleasant visit and purchase. They are friendly, polite and concerned that you will be able to get the best buy for your money, and will make the buy happen. While I single out the people I dealt with (Mike Solimando, Bob Kennedy), I know that any and everyone there will treat you right. More