Levittown Ford
Levittown, NY
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Levittown Ford is the go to car dealership in the area with the best customer service from start to finish. If you are looking to lease or buy a car, Levittown Ford should be your only stop. I highly rec with the best customer service from start to finish. If you are looking to lease or buy a car, Levittown Ford should be your only stop. I highly recommend them especially salesmen, Joel and Jason and Wil in finance. I continue to come back for my car needs because of the great experience that Levittown Ford provides each and everytime. More
My experience here was very stressful. I brought my 2019 Fusion in because the Check Engine Light came on. The service manager, was totally unprofessional! She told me it would take 2 or 3 days to fix the p Fusion in because the Check Engine Light came on. The service manager, was totally unprofessional! She told me it would take 2 or 3 days to fix the problem. After the 3rd day and not hearing from her, I went to speak with her. They haven't even looked at my car! Also there were no loaner cars available. No idea when it will be fixed. All I heard from her was her problems and was never concerned about mine, the customer. Well after the 8th day I was so disgusted, and near the end of my lease, I decided to lease a new car elsewhere. I came back to retrieve my plates and personals from my Fusion and she was rude as can be and gave me false information about grounding my car and told me if I grounded it, I would be responsible for the repairs even though it's still under warranty. I told her to give me my vehicle and I would deal with the dealer myself in which she was completely wrong and turning my car in was a breeze at the dealer with no consequences. I will never consider buying or leasing another Ford. More
Terrible customer service! Rude staff! Can't speak to a manager, or even locate one! Worst experience looking for a car I ever had! DO NOT SHOP HERE! manager, or even locate one! Worst experience looking for a car I ever had! DO NOT SHOP HERE! More
I brought my car in because my tire was leaking air. I worked with Matthew Ryan in the service center. They quickly diagnosed my car had a crack in the rim that was causing the leak. Matt then called and worked with Matthew Ryan in the service center. They quickly diagnosed my car had a crack in the rim that was causing the leak. Matt then called and negotiated the rim repair cost to be fully covered by my warranty. He was extremely responsive and helpful throughout the whole process (which was incredibly quick and Matt took care of everything). I was worried about it and he made it painless. More
Hands down the best car buying experience I have ever Hands down the best car buying experience I have ever had. Levittown Ford sets the benchmark not just for Ford dealers, but all dealers. (You'll wa Hands down the best car buying experience I have ever had. Levittown Ford sets the benchmark not just for Ford dealers, but all dealers. (You'll want to read this review!!) Every aspect of this dealership is an absolute pleasure: -Beautiful modern facility. Super clean. -Kind, Courtesy & Accommodating Staff (A smile on every face that works there which says a lot about Ownership & Management) -High-End Service Department (Located off site, but large, modern, clean and accommodating) Every step of the buying process was flawless and enjoyable: General Sales Manager: Dan Krauciunas - This man is the ace of the operation. The best sales manager I have ever dealt with bar none and a great person to boot. Helpful, Knowledgeable, Honest, Genuine and Patient is just the tip of the iceberg. Dan treated us like family from the moment we walked into the dealership. He took the time to work closely with us, educate us, and understand our needs before ultimately outlining very detailed options. Dan truly cares about his customers’ needs and helped us get into the truck of our dreams on our terms. Throughout the entire process, Dan is super responsive answering any additional questions along the way. An absolute pleasure to work with. Look forward to purchasing more cars from him in the future. Highly recommended. Sales: Kevin Kirby - Kevin is a great Sales Consultant and an even better person. Knowledgeable, Kind, Accommodating, Genuine, Positive, and Appreciative are just some of the words that can be used to describe him. Kevin treated my family like we were his own. He patiently held our hand through the entire order process, sales process, and delivery process. He is everything you can want in a Sales consultant. Helpful, Knowledgeable, and absolutely zero pressure. Post-sale, Kevin has even reached out on several occasions to check in with us. One of the best I have ever dealt with and look forward to purchasing more cars from him in the future. Highly recommended Business/Finance Manager: Waiel Fawaz - Sometimes the most stressful part of purchasing a new car is taking delivery. Not with Waiel. Waiel is the one of the best Business/Finance Managers I have ever encountered. Honest, Helpful, and Super Organized. Waiel had everything ready for us when we arrived for delivery and patiently went over every detail making sure we understood and were comfortable with everything. The entire process was quick, easy, and enjoyable. Absolutely 0 pressure. Highly recommended. Overall, the best car buying experience I have ever had straight up and down. I highly recommend Levittown Ford, Dan, Kevin, Waiel, and the entire team. If you are in the market for a Ford this absolutely should be your first (and last) stop. 5 Stars! More
Bought my first car by myself without my dad or brother tagging along. My salesman Bob Warner was really helpful and I didn't feel rushed or pressured to make a decision. I didn't know if I wanted an Edge tagging along. My salesman Bob Warner was really helpful and I didn't feel rushed or pressured to make a decision. I didn't know if I wanted an Edge or an Explorer at first but he answered all my questions and I decided an Explorer was a better fit for me. Check out Levittown Ford if you're looking to buy a new vehicle! More
Highly recommend this dealership! My boyfriend needed a new car as his lease was up, and knew what he was looking for. Bob Warner helped us get the car he wanted and made the process seamless. All of our q new car as his lease was up, and knew what he was looking for. Bob Warner helped us get the car he wanted and made the process seamless. All of our questions were answered and he was extremely informative. If you are needing a new car you need to go to Levittown Ford and ask for Bob! More
Ask for Leo when looking for a car. By far one of the most friendly and helpful salesmen working for them right now. Not to mention extremely knowledgeable when it comes to tailoring a car that meets you most friendly and helpful salesmen working for them right now. Not to mention extremely knowledgeable when it comes to tailoring a car that meets your specific needs. More
I don’t usually write reviews but I had such a great experience today that I just have to. I had a problem today and happened to be right outside of their service department. I met with Marty and Ken. experience today that I just have to. I had a problem today and happened to be right outside of their service department. I met with Marty and Ken. They were very understanding and took the time to help me right away. They had Mike work on my car who fixed it with a computer. Cars have come a long way since the days my father use to work on his car with an oil can. Thanks for getting me back on the road so fast. More
Hi my name is Brian freed I went in 13 weeks ago to the service department they told me I need a new engine car was under warranty 13 weeks later still getting the runaround nobody's giving me a straight a service department they told me I need a new engine car was under warranty 13 weeks later still getting the runaround nobody's giving me a straight answer I went back September 15th to find out what's going on the service manager told me they're still waiting on the authorization for parts 13 weeks what's going on guys can I get a straight answer from somebody bad service no phone calls no emails no call backs very unprofessional More