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Levittown Ford

Levittown, NY

4.3
768 Reviews
Levittown Ford is Long Islands newest Ford Dealership and a proud member of the VIP Auto Group, that has a rich tradition right here on Long Island.With the purchase or lease of every New & CPOV vehicle you get the VIP+ program which includes Free Lifetime Service Loaner Vehicles, Free Lifetime NYS Inspections, Free Lifetime Oil & Filter Changes, Free Lifetime Rescue & Towing, Free Lifetime Courtesy Shuttle, and so much more. Since 1957 we have been happy to say "We Will Satisfy You!!" Come down, let us show you!!
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3195 Hempstead Turnpike

Levittown, NY

11756

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Showing 768 reviews

February 02, 2022

From the minute I met Bob, I liked him. He was extremely personable and knowledgeable while being professional. He never made me feel like he was selling me, he listened to my needs and matched me with the More

by Jerry Gallo
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Waiel Fawaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Warner
Feb 03, 2022 -

Levittown Ford responded

Good Morning, Mr. Gallo. We're so happy you had a great sale's experience with Bob and Will. Thank you for being a loyal VIP customer. If you have any questions, please let us know. Safe travels & enjoy your new F150! Best Regards, Reneé Customer Satisfaction Coordinator Levittown Ford

January 13, 2022

All around rude. Place an online order, realized my mistake and asked to cancel it. Received a rude email… Imagine instead of being a jerk, you just canceled the order…. More

by dewarlife
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Mike is all email said
Jan 13, 2022 -

Levittown Ford responded

Thank you for taking the time to leave a review. In your only email to us, you asked if the part you ordered was in stock, and requested to cancel the order if it was not. Mike replied and let you know that the part was on backorder, as noted on the site, and confirmed your order was canceled. A full refund was then provided. I'm sorry if that came across as rude, but Mike was simply answering your question and acknowledging that your request was completed. Please don't hesitate to reach out with any questions. Mike Dillon, Internet Parts Director

Jan 13, 2022 -

dewarlife responded

Yah, definitely unfortunate.

January 01, 2022

Bob Warner was our sales professional. He was up front and honest with everything. I would recommend him and Levittown Ford to anyone looking for a vehicle. More

by Tony C
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Warner
Jan 03, 2022 -

Levittown Ford responded

Thank you so much for the nice review Tony! It's great to hear that Bob was able to make your car buying experience here at Levittown Ford an excellent one!! Thank you for the opportunity! Please come back to see us if you need anything at all. Enjoy your new vehicle!! Best regards, Reneé Customer Satisfaction Representative

December 16, 2021

Levittown Ford is the go to car dealership in the area with the best customer service from start to finish. If you are looking to lease or buy a car, Levittown Ford should be your only stop. I highly rec More

by jkbarrett64
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Krauciunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darnell Desforges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Waiel Fawaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason , Joel Jones
Dec 16, 2021 -

Levittown Ford responded

Good Morning & Happy Holidays! Thank you for taking the time out of your busy schedule to share your 5-star experience with us. We greatly appreciate your business. It's nice to know that our team was able to exceed the expectations of your car buying experience.  Enjoy your new vehicle!! Best regards, Reneé Customer Satisfaction Representative

December 14, 2021

My experience here was very stressful. I brought my 2019 Fusion in because the Check Engine Light came on. The service manager, was totally unprofessional! She told me it would take 2 or 3 days to fix the p More

by Steve L
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Michelle
December 10, 2021

Terrible customer service! Rude staff! Can't speak to a manager, or even locate one! Worst experience looking for a car I ever had! DO NOT SHOP HERE! More

by David
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dan Krauciunas
1.0
This rating includes all reviews, with more weight given to recent reviews.
Darnell Desforges
1.0
This rating includes all reviews, with more weight given to recent reviews.
Renee Fiorello
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Ricottoni
Dec 11, 2021 -

Levittown Ford responded

Update: We have asked you on the multiple social media sites to send your contact information and have not heard back. This review along with the other ones you left are being marked bogus & in the process of being removed. Unfortunately, we cannot locate you in our system with just your 1st name. In order to maintain your privacy, please email your full name and best contact number to: customersatisfaction@levittownford.com Thank you.

November 17, 2021

I brought my car in because my tire was leaking air. I worked with Matthew Ryan in the service center. They quickly diagnosed my car had a crack in the rim that was causing the leak. Matt then called and More

by Mike Esposito
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Ryan
Nov 18, 2021 -

Levittown Ford responded

Good Afternoon Mr. Esposito. We're so happy you had a great experience at our service center with Matt. Please see us again down the road. Enjoy your day! Best Regards, Reneé Customer Satisfaction Coordinator Levittown Ford

November 12, 2021

Hands down the best car buying experience I have ever Hands down the best car buying experience I have ever had. Levittown Ford sets the benchmark not just for Ford dealers, but all dealers. (You'll wa More

by Sulla Family
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Krauciunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Kirby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Waiel Fawaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Ricottoni
Nov 12, 2021 -

Levittown Ford responded

Good Afternoon! Thank you for your glowing review about your sale's experience. We're so happy you had a wonderful stress-free car buying experience. We're here for you if you have any questions. Enjoy your weekend and your new F-150. Best regards, Reneé Customer Satisfaction Representative

November 11, 2021

Bought my first car by myself without my dad or brother tagging along. My salesman Bob Warner was really helpful and I didn't feel rushed or pressured to make a decision. I didn't know if I wanted an Edge More

by Ramsey W
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Warner
Nov 12, 2021 -

Levittown Ford responded

Good Morning Ramsey! In what could be a stressful situation being a 1st time buyer, we're so glad you felt comfortable through the sale's process with Bob as your Salesperson. We hope you enjoy your new Explorer. Please call with any questions. Safe Travels! Best Regards, Reneé Customer Satisfaction Coordinator Levittown Ford

November 07, 2021

Highly recommend this dealership! My boyfriend needed a new car as his lease was up, and knew what he was looking for. Bob Warner helped us get the car he wanted and made the process seamless. All of our q More

by Allison
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Warner
Nov 08, 2021 -

Levittown Ford responded

Thank you, Allison for your 5-star rating and kind words. We're so happy you had an excellent sale's experience with Bob Warner. We'll be sure to let him know. Please let us know if you have any questions. Safe Travels! Best Regards, Reneé Customer Satisfaction Coordinator

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